Avenida Concordia Sin Numero Por Calle Universidad, 24179 Ciudad del Carmen, Mexico
#1 of 24 hotels in Ciudad del Carmen
Guests' ChoiceBased on 50 hotel reviews
9.0Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
8.8
Value for money
8.7
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 7 January 2024
Jennifer
PortugalTv could allow netflix or other streaming service
Overall the hotel has great conditions and it was built to be of a medium high caliber. Quality of the rooms and cleanliness was outstanding.
Stayed in January 2024
Reviewed: 26 July 2023
Carlos
MexicoPay for pet night
Stayed in July 2023
Reviewed: 17 June 2023
Judy
MexicoNo complaints with Holiday Inn Express. Not sure if it was Booking. Com or Holiday Inn Express but I was confirmed for having our 2 small Yorkies at an additional pet charge but when we checked in Holiday Inn Express personnel were unaware/surprised that we had the 2 dogs and had to change our room. Even though we requested a main or 1st floor room they originally gave us a 5th floor room. Also, they downgraded from the King room to a smoking room with 2 double beds but the charge stayed the same as the king non-smoking.
Very clean. Allowed us to bring our 2 Yorkies. Very nice breakfast. Good location for us as we were only there one night on our move to Queretaro.
Stayed in June 2023
Reviewed: 12 May 2023
Manuel
United StatesI LIKE EVERYTHING
EVERYTHING
Stayed in April 2023
Reviewed: 10 April 2023
Armando
Mexicothere was not restaurant at the property
location and cleaning
Stayed in April 2023
Reviewed: 14 March 2023
Irina
MexicoAC is little bit noisy and has strange smell. We turned it off and could sleep peacefully
Hotel accepts pets. Great location. Rooms are very clean
Stayed in March 2023
Reviewed: 13 December 2022
Italo
IrelandThe most important problem is with towels in the room. I don't understand why they take them out every day and you need to wait for a replacement in the afternoon. on the third day, they took the towels while I was having breakfast and I got them in the afternoon, after calling them twice since I had to take a shower. Also, since breakfast is free, it's always a mess.. not enough and little options. Even find a clean plate or table is hard in most of the cases. Skipped breakfast 3 times over 6.
Good bed, air conditioning and location
Stayed in December 2022
Reviewed: 1 December 2022
Catherine
United KingdomThe hotel is in a great location opposite some bars and restaurants. The room was newly decorated and clean.
Stayed in November 2022
Reviewed: 3 October 2022
Yogev
MexicoCovid nonsense still in place.
Great location, clean, comfortable, pet friendly, good price.
Stayed in October 2022
Reviewed: 21 September 2022
Stenzeea
United StatesTook us a while to check in and there was no toiletries in our room.
We had a nice one night stay as we were passing through Cuidad del Carmen. Beds are comfy and everything was clean. There was a nice pool too. Breakfast was basic but we like that it was included. The property is also pet friendly which was good for us.
Stayed in September 2022
Reviewed: 1 August 2022
Bertrand
United KingdomBreakfast was a bit limited
Location, amazing gym on top floor, nice swimming pool, comfortable rooms and showers
Stayed in July 2022
Reviewed: 30 July 2022
Yogev
MexicoCOVID-19 rules. Too much rules, it’s been 2.5 years, move on. Other hotels in Mexico are moved on.
Good location, clean place, spacious room, good breakfast, great price.
Stayed in July 2022
Reviewed: 25 July 2022
Jessica
CanadaLocation, large bed, dog treats for our pet, smooth and easy check in/ out and the breakfast.
Stayed in July 2022
Reviewed: 19 July 2022
Mary
Puerto Riconice room, great breakfast
Stayed in June 2022
Reviewed: 19 April 2022
Eric
CanadaPool area is a bit old and needs some attention, screws sticking out, a bit dangerous
Spacious room, clean, complementary coffee in room , breakfast included
Stayed in April 2022
Reviewed: 7 April 2022
Erika
MexicoThe Tub wasn’t working room 422A
Stayed in April 2022
Reviewed: 24 December 2021
Yolanda
NetherlandsCleaning staff wasn't so friendly. The couch was a bit dirty.
Decent property for the money paid. Breakfast was good.
Stayed in December 2021
Reviewed: 23 November 2021
Jane
CanadaNothing to say
We were there late at night so just stsyed close by for the restarant however,there was planty to choose from there. In the morning when we headed out on the road we were surprised to see how nice the city was. The coastline was absolutely beautiful ,one of the nicest views if the water I have seen for a city.
Stayed in November 2021
Reviewed: 3 October 2021
Luis
United StatesPet friendly
Stayed in October 2021
Reviewed: 14 July 2023
Terry
MexicoThe price, should have some staff that can speak English,since their are customers that do
Too expensive won't stay at this particular holiday inn again
Stayed in July 2023
Reviewed: 2 April 2023
Gricelda
Mexicobecause the staff and cleaning and services wasn’t good
nothing
Stayed in April 2023
Reviewed: 15 November 2022
Tamara
Mexicorn ningun lugar se menciona qur habra un fee por cada perro, se supone que es hotel pet friendly
Stayed in November 2022
Reviewed: 18 April 2022
Karim
Mexicothe pool is ridiculous small, the noise was very bad, no soap and no shampoo in the bathroom
clean, the bed was really good, big room, buffet for breakfast
Stayed in April 2022
Reviewed: 21 March 2022
Richmond
MexicoOver the top Covid Crazy. I felt like I was checking in to a hospital
Decent Place for an overnight stay. Room was "overcleaned".and had a very strong cleaning product smell. The hotel was basic. Breakfast was OK, nothing special. I'd stay again if I came through Ciudad del Carmen.
Stayed in March 2022
Showing 1 – 25
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