Juarez Avenue 211 Jalisco, 44100 Guadalajara, Mexico
#98 of 263 hotels in Guadalajara
Guests' ChoiceBased on 180 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.0
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 29 September 2022
Gonzalez
United StatesMy refrigerator didn't work, the AC didn't work, I reported and they went to check once and never came back to me to let me know what was going to be resolved I asked for a fan and for two days I was only with a fan, room was hot and me and my family were just with a fan for two days, and no response or update from no one. I am very disappointed as I am a frequently use the holiday inn chain but this one was bad experience. Also the guy that was cooking at the breakfast buffet didn't wear gloves and touched the food with his hands after touching the cellphone!!! Hygiene 0
The location is great as historical places are just across the street, beds and pillows were good, the restaurant was ok not great but ok.
Stayed in September 2022
Reviewed: 7 September 2022
Erika
United Statesvery basic
nothing
Stayed in September 2022
Reviewed: 23 August 2022
Susan
MexicoBut the building needs maitnence And security gard on front door The street is very dangerus
The beds where ok The rooms are okay But the building needs maitnence And security gard on front door The street is very dangerus
Stayed in August 2022
Reviewed: 8 April 2022
Juan
United Stateshallways a bit outdated
location - it’s a block away from the main square
Stayed in April 2022
Reviewed: 28 March 2022
Miguel
United StatesLocation!
Limited service and menu in the restaurant, high level of noice, clogged sink, hallway carpet looks dirty. Very nice cleaning lady though! The evening cook lady needs support !!
Stayed in March 2022
Reviewed: 22 January 2022
Gibbons
Mexicoheating system failed twice room was rented including breakfast but a 390 pesos was charged overall we were not happy with our stay we will not be back
central but aged
Stayed in January 2022
Reviewed: 2 September 2021
Jorge
United StatesOnly one problem with buffet
Stayed in September 2021
Reviewed: 4 August 2021
Richard
United StatesFrom the get-go getting there the Wi-Fi didn’t work so that meant my phone had to go on LTE I got there around 3 o’clock. And they said my room wasn’t ready. So it was like 315 and I noticed other people get in their rooms especially when young beautiful girl. So the bellhop finally told me Go check on your room. Well evidently it must’ve been a change of shifts because nobody knew that I had even registered. So I get in my room I turn the TV on and it says no signal. So I checked my phone and noticed no Wi-Fi so during my whole stay there, the Wi-Fi was very slow when it did work. On another note wasn’t very tasteful as the other times that I’ve stayed there has been very very good the servings were very small even though I know it was a Buffet. Service was very good but the quality of food I wasn’t satisfied this time hopefully next time we stay it will be.
Again I love the location I love that Alejandra cleaned my room and left all the necessary stuff there.
Stayed in August 2021
Reviewed: 26 June 2021
Jose
MexicoThe reservation was made through Booking special request was granted but arriving to the location no such thing was made. The staff was not cooperate to accommodate. We travel by car amd no parking was available. We have stayed here before with excellent reviews. Disappointed
Stayed in June 2021
Reviewed: 7 January 2024
Anonymous
MexicoConfortable bed.
Stayed in January 2024
Reviewed: 19 February 2023
Anonymous
United StatesN/A
that is in the center of the city, the room was very pretty and clean, they provide stay over service, friendly front desk staff, bell men had our taxi ready on time,
Stayed in February 2023
Reviewed: 31 March 2022
Anonymous
United StatesThere was traffic noise at night
The breakfast and location
Stayed in March 2022
Reviewed: 31 August 2021
Anonymous
United StatesNothing
Stuff was nice and hopefully
Stayed in August 2021
Reviewed: 19 September 2021
Anonymous
United StatesInstallations to old
Nothing About
Stayed in September 2021
Reviewed: 2 May 2024
Roy
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Vincent
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 2 April 2024
Arlene
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 26 March 2024
Maria
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 March 2024
Manuel
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 March 2024
Diana
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 January 2024
Elisa
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 30 November 2023
Kabiru
CanadaThere are no comments available for this review
Stayed in November 2023
Reviewed: 28 November 2023
Marcos
SpainThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 November 2023
Hector
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 23 October 2023
Jose
MexicoThere are no comments available for this review
Stayed in October 2023
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