Blvd Francisco Medina Ascencio #3630, 48335 Puerto Vallarta, Mexico
#18 of 135 hotels in Puerto Vallarta
Guests' ChoiceBased on 285 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
8.8
Value for money
8.8
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End of dialog contentReviewed: 30 May 2024
Christian
United StatesRooms were very humid despite having the ac cranked. Showers weren’t the cleanest.
Overall good property…
Stayed in May 2024
Reviewed: 28 May 2024
Raúl
MexicoI travel all the time and it's usually possible to arrange early check ins or late check outs, but staff at this hotel didn't allow it. A 4 PM check-in time is unreasonable. Though it's near the marina, it's really not BY the marina (it's actually an airport hotel). Potential customers may want to take note of this.
A nice, clean, and modern property. The suite was huge and the heated pool was amazing.
Stayed in May 2024
Reviewed: 2 May 2024
Mcdonald
MexicoThe location was great. So close too the marina area with lots of restaurant choices and a nice area to take a walk. Breakfast was fresh and beautifully appointed and the staff so helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Armando
MexicoWas very nice all the service
Stayed in April 2024
Reviewed: 29 April 2024
Miyuki
United KingdomThere is nowhere to hang swimsuits to dry inside the room. I also asked had to chase when I asked maintenance to look for a leak in the air con
The breakfast, especially the french toasts
Stayed in April 2024
Reviewed: 26 April 2024
Linda
CanadaClose to Marina
Stayed in March 2024
Reviewed: 14 April 2024
Kirk-carter
United StatesBusy street, scary to cross All else was great
Stayed in March 2024
Reviewed: 6 April 2024
Robert
United StatesHelpful , welcoming staff… clean & comfortable
Stayed in March 2024
Reviewed: 1 April 2024
Francine
CanadaNoise
Closeness to busses, restos, marina
Stayed in March 2024
Reviewed: 20 March 2024
John
CanadaNot the easiest hotel to walk to and from the marina district and restaurants
From the moment you walk in it smells like a spa, love it. Quick and efficient checkin, gorgeous room and bed, slept like a rock. We had a few hours after checkout and were good enough to safely store our bags. Had a great stay.
Stayed in March 2024
Reviewed: 26 February 2024
Itsel
United StatesPool could be better/clean/fixed. The drinks and food could improve. Not worth the price.
I like the location and the room setup. spacious and were able to accommodate my family of 4.
Stayed in February 2024
Reviewed: 19 February 2024
Daine
CanadaDidn't care for the bottled water that was supplied with the room so we ended up buying our own. Would have preferred drinking glasses instead of paper cups (which leaked!)
Beds were very comfortable and we liked having a selection of pillows! The walk-in shower and extra space on the bathroom vanity were great. Location was very close to the airport and we really appreciated the shuttle early in the morning. We left before the breakfast buffet was available so can't comment on it.
Stayed in February 2024
Reviewed: 13 February 2024
Aline
United StatesThe hot tub wasn’t hot and we were really looking forward to that
Stayed in February 2024
Reviewed: 2 February 2024
George
United StatesThey have wooden legged chair's, when you move them they make a loud sound against the tavertine floor. So you hear it from the upstairs and next door neighbors rooms when they move them. Irritating especially at 2 am or 6 am. Otherwise ok
Clean room, friendly staff, Ez walk to the marina
Stayed in February 2024
Reviewed: 26 January 2024
Oakley
United StatesCan't think of anything.
The staff was great. It was very comfortable and close to the airport. We also loved the pool. Shuttle service was great.
Stayed in January 2024
Reviewed: 9 January 2024
Vince
United StatesRoom was clean and comfortable. Staff at the front desk attended to us quickly and thoroughly.
Stayed in January 2024
Reviewed: 6 January 2024
Susanne
CanadaAnother chair in the room
N/A
Stayed in January 2024
Reviewed: 3 January 2024
Lisette
United StatesIt was clean and staff are very friendly
Stayed in December 2023
Reviewed: 1 January 2024
Cheryl
United StatesNothing
Location
Stayed in December 2023
Reviewed: 1 January 2024
Harder
CanadaI had surgery and was there for recovery but we had to fight for the doctor and the therapist to see me cause they wouldn’t allow them to our room but when they allowed them to see me it was really good.
The service and breakfast the how clean it was and the view we had was amazing.
Stayed in December 2023
Reviewed: 24 November 2023
Colin
CanadaEverything was to our liking, we enjoyed our 4 night stay.
Excellent breakfast buffet and the service was very good.
Stayed in October 2023
Reviewed: 23 November 2023
Gustavo
United StatesWe have stayed here many times but for some reason the room we stayed at last might 201 had a very bad smell we almost left because it was bad it was late and decided to just deal with it. I wish we would have changed rooms
Stayed in November 2023
Reviewed: 20 November 2023
John
Canadaall was pleasant nothing negative at all
we just stayed in for the nite and enjoyed the pool and relaxed. Nice breakfast and nice space
Stayed in November 2023
Reviewed: 20 July 2023
Julio
MexicoThe room was smelly
The room was spacious, the staff was friendly and it had transportation to the airport and the food was good.
Stayed in July 2023
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