a bit noisy during night (roasters were singing..that,s life), don't know if Hotel Sacbe still exists because we were transfer to the Hotel Maya a few hundred meters ahead and it seems to be the same hotel (not much explication were given).

clean , good restaurant, nice swimming pool. we were the only clients...

Stayed in November 2023

No reflection on the business, but there is no ATM in Cobà.

Like Mexico was 30 years ago. A gem hidden in an unlikely place, above a tienda that said "Mexican Wal-mart." Overlooking a small backyard/orchard with limes, ciruelas, mamey, bananas, limes, bitter oranges, chickens, many song birds. A delightful, small open air palapa restaurant on that second floor that was closed for the evening, where the family graciously, even encouragingly permitted all 10 of us to eat our dinner and hang out and have our beers. The tienda was very well stocked with fresh tortillas and baked goods, fruits and veggies, including large pineapples in season, a small pharmaceutical cabinet and household goods. Very, very friendly family run business. Seek out places like this if you want to truly experience Mexico, and get away from the congested tourist traps.

Stayed in April 2023

Bit dirty behind de mosquito nets. AC air smells like wet soil and should probably be cleaned, but at least. worked.

Neutral Smell of bed and room. Internet a bit weak but works mostly fine. Moskito Nets at the windows had no holes but were sometimes not neatly attached to the frame. This can be fixed with some tape however. Bathroom seemed renovated. No breakfast available but there is a store right under the hotel that sells fresh fruit, and the hotel provided bowls and cutlery, so we had fresh guacamole every morning.

Stayed in February 2023

Everything went well

Friendly host. Speaks good english.

Stayed in January 2023

The room, simply the best option iN Coba.

Stayed in December 2022

smelled like cigarette’s smoke in the walls

limpio y comodo, buena locación

Stayed in December 2022

Initially no electricity although we did arrive early. There were building works going on which were rather noisy but stopped in the evening so not a huge issue.

Good location.. easy access to Coba ruins.

Stayed in November 2022

The restaurant was not open for dinner or breakfast.

The room was basic but very clean and comfortable. The bathroom was nice and clean. The air-conditioner was good and powerful. It was close to the Coba Ruins (if you have a car). There was also a little supermarket on the first floor so you can get snacks for visiting the ruins.

Stayed in August 2022

Very friendly owners and warm welcoming room

Stayed in February 2022

We expected a hotel, but we just found stairs over the minimarket that led to the rooms.So we had to look for someone to give us the keys.. For sure not worth 52$ we paid for one night.. Dogs were barking all night long..

Bed was comfy. Room was nice but a liitle outdated.

Stayed in February 2022

really good value for money. well located, clean and very nice staff

Stayed in December 2021

This hotel is surrounded by some very primitive settlements. Residents of these huts cook on fire so there is a bit of smoke around that could be present in your room too. On the other hand: It is a good opportuniny to have a glimpse into some Mexicans daily life.

It's a very cozy place run by a very friendly family. I was lucky to be alone in the hotel so I got some descent sleep (what is not easy in Mexico). Rooms are not particulary soundproof but there is no loud music nor any other noises so I liked it. Also, the owners speak english quite well.

Stayed in December 2021

Advertised with breakfast, however upon arrival they made us choose between getting breakfast or a room with air-conditioning. To me that was a bit sneaky. Luckly I don't really need AC. Also I think it is a bit overpriced for what it is. In Cobá there aren't many options so they can charge more. Understandable.

Super friendly staff. Decent breakfast (mexican eggs and bread with coffee or Orange Juice) free drinking water, hot water. Very close to Coba Ruins. Mostly quiet at night.

Stayed in November 2021

We booked a room without airconditioning, which led to a night with little sleep. Nothing to criticize the hotel for....just a recommendation to make sure to book a room WITH aircon!

VERY clean! Great location as it is right on the main road. Breakfast was very good!

Stayed in September 2021

Authentic clean cool family. Hens in the backyard and family store below. Safe and happy even in the rain

Stayed in May 2021

Misleading on the hotel, staff didn't speak English and difficult to understand through translater.

These are the pictures of hotel down the street. This hotel isn't open.

Stayed in December 2023

They had a restaurant but could not offer most food and drink items on the menu. It seemed like there was only one person working there. You must climb a full flight of stairs with your luggage to get to your room. No help offered. The bedroom had bugs all over, including the toilet, on the floor, and in the bed. The neighbors' cats had a huge fight in the middle of the night and the roosters crowed numerous times throughout the night. We checked out after one night and stayed at another location.

The hotel was in the middle of town and close to the ruins. There was a nice store below that had all kinds of food and drink options. The room was simple, but pleasant looking.

Stayed in February 2023

Very nice hotel, great location to explore the archaeological zone. There is a grocery store under the hotel, very tasty Mexican breakfast (rolls). I recommend it with a clear conscience... Secure parking for your car 🚗🚗🚗

Stayed in February 2023

The signage directing guests where exactly to enter and check in is unclear or incorrect. There also needs to be some posted instructions for what to do if they can't find a staff member. We were able to find them but we weren't sure who we were talking to till they started helping us.

Excellent location and lots of thought went into the decoration of the place which made it very charming.

Stayed in December 2022

The room is very basic. The AC is old. The town and the general area around the hotel are dirty.

The staff is kind. The room is clean. It is quiet at night. It is close to Coba ruins. It serves purpose as a one night stop to see Coba ruines.

Stayed in August 2022

The owner/manager was very suave, showed me to my room, #12, saying, it had no air conditioning. It seemed quiet, but right above the outside kitchen of the neighbors, smells of smoke and whatever else... Sitting outside was impossible after 3:00pm due to the sun hitting, pounding, directly on the passageway; had to either go into the room, without A/C, or take a walk in 35°C in the shade... there's no shade though! At 11:00pm, the electricity of the hotel was shut off: no light, no ventilator, impossible to even stay in the room! I went to the shop under the hotel and complained, and they reconnected the electricity, but it was so hot I couldn't sleep. The next day, I discovered that my Mexican neighbors in room #11 had A/C, and that it was working just fine! They had booked through Booking.com too, and they paid the same price! So the man helped me get someone (the manager was nowhere to be seen!)... Finally, some general manager or else appeared. It took another hour plus until he brought the remote control for the A/C of my room: it worked just fine! By then I was more than fed up with the place, and I asked to shorten my stay, from three nights to two, staying one more night (it was 5:00pm by then!), and leaving the next morning... The man sort of agreed and said he'd be back with the money... The hotel manager showed up instead. He insisted I take a refund for two nights, saying it would make him feel better. I ended up accepting, but as soon as I took the money, he told me I had to go away, that I could not stay there that very night! HE KICKED ME OUT! I managed to find a room nearby, at the ITZA COBA. It was cheaper! It had A/C, a pool, included breakfast, and the staff was great! SACBE and MAYAHAU are run by the same family clan, and both are pitiful... What they didn't make during the pandemy, they try to recover ripping off the foreign customers, ESTRANJEROS, not the Mexicans!

Nothing went well. Bottom line. NOTHING!

Stayed in March 2022

I liked everything!

It's a hidden gem in Coba. Rooms are super clean and comfortable with comfy beds and hot water. There is also a big shared terrace where you can eat breakfast, drink coffee (which is available at the hall) or just have a beer in the evening. They also offer laundry services. The staff is super kind and helpful, we felt at home! I would love to come back.

Stayed in January 2022

Everything was perfect! Super friendly staff, big and clean rooms, positive atmosphere. :) Thank you!

Stayed in January 2022

I am an Englishman and dong speak much Spanish, therefore I found the staff to be very secretive and talk behind my back, laughing to each other when I leave the room which made the stay a lot worse than it could have been. Also the breakfast was not included, when I ordered jam on toast for $60pesos he wanted me to order something more expensive which I found quite rude.

decent location and good value for money, private bathroom was nice and clean. Both air con and electric fan works, and the TV had to be payed for but I found the code out by myself. 0000 if anyone is interested lol, you have to use the other remote.

Stayed in December 2021