Plaza Kennedy 90, 62560 Cuernavaca, Mexico
#23 of 63 hotels in Cuernavaca
Guests' ChoiceBased on 33 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.0
Facilities
8.8
Staff
9.1
Value for money
7.8
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 14 May 2024
Steven
United KingdomNot a lot. If I was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden!
The original buildings and gardens are beautiful. The pool was nice and warm (but not too warm). The hotel was relaxed and peaceful - great for a lovely chilled out break. The restaurant was good with a wide selection of tasty food. The rooms were clean, a decent size and had lovely comfortable beds.
Stayed in May 2024
Reviewed: 19 June 2023
Richard
United StatesThe jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.
A superb and breathtaking historical hacienda with amazing gardens, architectural elements, with peaceful and quiet surroundings. The staff were friendly and attentive to any requests. The restaurant offered a delicious and varied menu including a surprise breakfast buffet on Saturday. We enjoyed all of our meals there over a three day stay. The swimming pool is simply amazing and the water temperature was perfect. The room had a/c and all the expected amenities. The shower also had great water pressure and was very clean.
Stayed in June 2023
Reviewed: 18 May 2023
Miguel
Switzerlandsmall bed, room a little bit outdated
beautiful location , amazing pool and great breakfast
Stayed in May 2023
Reviewed: 24 March 2023
Irma
Mexicothe room could be more confortable
the breakfast, bufete and the temperature of the pool
Stayed in March 2023
Reviewed: 19 February 2023
Ouyoumjian
United StatesNothing not to like.
The room, grounds, facilities, safety, restaurant... Everything was spectacular.
Stayed in January 2023
Reviewed: 9 January 2023
María
Mexicosu arquitectura y jardines
Stayed in January 2023
Reviewed: 18 February 2022
Juansi
Mexicobetter bread. Food with no great taste or presentation. Salads with not so fresh products. Nosy at times because of the surroundings
good location, nice gardens, the food was unremarkable and expensive.
Stayed in February 2022
Reviewed: 8 February 2022
María
Mexicothey need more staff at the pool
beautiful room, loved the pool
Stayed in February 2022
Reviewed: 4 November 2021
Sergio
United Statesthe feeling of the legitimate hacienda and the service of a great hotel
Stayed in October 2021
Reviewed: 15 October 2021
Araceli
MexicoTOO SOFT BEDS
Stayed in September 2021
Reviewed: 8 June 2021
Birsha
United StatesI love this place.. it my go to every time I’m in Cuernavaca
Stayed in May 2021
Reviewed: 1 April 2024
Gomez
MexicoThe price of buffet is very expensive
The property is amazing
Stayed in March 2024
Reviewed: 5 December 2022
Shu
ChinaLots of mosquitoes and the floor is dirty
Breakfast is not included
Stayed in December 2022
Reviewed: 23 September 2022
Rodrigo
Mexicothe brunch buffet and the restaurant prices are excessively high
the hacienda look and feel is nice.
Stayed in September 2022
Reviewed: 15 August 2022
Adam
Mexicopoorly trained staff shower didnt work came twice to repair made stay very unconfortable the sunday buffet not worth the price
Stayed in August 2022
Reviewed: 16 May 2022
Adriana
United StatesThey don't have equipment for people with disabilities.
The staff was really nice
Stayed in May 2022
Reviewed: 27 October 2022
Anonymous
United Statesthe grounds are historic and beautiful ! the pool is awesome!
Stayed in October 2022
Reviewed: 12 September 2022
Anonymous
Mexico1) You can hear everything in the other room is like you are in the same one. 2) The telephone shower was the only one working the regular did not work 3) breakfast is over rated, the place is amazing, staff super nice but the food is ok but for a quesadilla and chilaquiles 1.5K is a lot
The facilities
Stayed in September 2022
Reviewed: 9 August 2023
Tdnares
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 11 April 2023
Rosa
MexicoThere are no comments available for this review
Stayed in April 2023
Reviewed: 9 April 2023
De
MexicoThere are no comments available for this review
Stayed in April 2023
Reviewed: 3 April 2023
Paco
MexicoThere are no comments available for this review
Stayed in April 2023
Reviewed: 16 March 2023
Jose
MexicoThere are no comments available for this review
Stayed in March 2023
Reviewed: 17 January 2023
Michelle
MexicoThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
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