Guadalupe Montenegro 1572, 44170 Guadalajara, Mexico
#125 of 255 hotels in Guadalajara
Guests' ChoiceBased on 310 hotel reviews
8.5Cleanliness
8.6
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
8.6
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Klaus
CanadaNA
Fabulous helpful staff . Clean facilities. The restaurant below was convenient and had good food. The pool was good to relax in.
Stayed in May 2024
Reviewed: 18 April 2024
Rodrigo
MexicoSecure internet service slow in room 703
Stayed in April 2024
Reviewed: 27 March 2024
Lili
MexicoGreen areas, pool, and comfortable rooms, staff very friendly, free parking in site
Great hotel, great installations, staff very friendly, hotel has own parking, area close to everything, one thing to have in mind is that hotel do not read speciall request on reservations
Stayed in March 2024
Reviewed: 27 March 2024
Daniel
United StatesThe hotel is in renovation therefore there is noise all day long. They put us on 2nd floor despite our request for first floor.
Stayed in March 2024
Reviewed: 12 March 2024
Mary
United StatesFood in restaurant is not that great. I looked for other options.
Quiet
Stayed in February 2024
Reviewed: 4 March 2024
Elinor
United StatesLocation was great. Very clean, and helpful staff.
Stayed in March 2024
Reviewed: 4 March 2024
Michael
CanadaOnly one thing they should fix...if they can. Occasionally, a foul smell emits from the bathroom. The simple solution is to shut the bathroom door.
I was a wonderful throwback to the days of motel accommodation of the 1960s and 70s. The furniture reflected as well as the simple and small pool. Good wifi and a decent cafeteria. The facilities are updated so no discomforts from that era.
Stayed in February 2024
Reviewed: 22 February 2024
Susan
CanadaJust the late night and early morning voices outside and hallways.
It’s cute and comfy. We walked everywhere from the location. If you have a car, lots of parking. Quiet location yet close to so much. Our room was modest - we were there for two weeks - yet, all of our needs were met. It was great to have the restaurant there, yet lots of other choices closeby. A grocery store a couple blocks away, a pharmacy the same. Several little hole-in-the-wall shops closeby. Having the pool was great. Different sitting areas spread around. Staff were always great. The place is not soundproof. We would hear guests talking from outside or in hallway late night and early morning, but not a problem for us. We closed the window and bring ear plugs if that is a concern. Highly recommend. Great value! Friends we met recently have been coming to the restaurant for breakfast for years for the chaquiles. We will be back!!
Stayed in February 2024
Reviewed: 18 February 2024
Guillermo
United StatesThe security lock on my door was not working
Location, comfort, and friendly staff
Stayed in February 2024
Reviewed: 15 February 2024
Liss
United StatesIt is a beautiful hotel. I love the outdoor courtyard with pool! In winter it was too cold to swim, but still lovely to hang out there. The room was clean and very quiet.
Stayed in February 2024
Reviewed: 13 February 2024
Sara
MexicoBed wasn’t the most comfortable and the pressure of the shower
The style, the vibes, it was clean and the people where so nice.
Stayed in February 2024
Reviewed: 30 January 2024
Edgar
Kazakhstanthe internet was faulty, we couldn't use it at all, and the smart tv only works with internet so we couldn't use that either
the breakfast is amazing, the location is really convenient, ok parking space inside the facilities,
Stayed in January 2024
Reviewed: 26 January 2024
Lisa
SpainThere is some building happening at the hotel. So at times there is some noise.
friendly staff. centrally located. free parking nice clean rooms.
Stayed in January 2024
Reviewed: 24 January 2024
Nancy
CanadaNicely updated clean rooms. Secure parking. Good location. We would stay there again.
Stayed in January 2024
Reviewed: 11 January 2024
Howard
United StatesOnly issue I had was my electronic key having to be reprogrammed twice. Staff resolved it quickly.
Very clean room with an excellent bed. Daily housekeeping - they do an excellent job. Good shower with plenty of hot water. The room had a good smart TV with live channels too. I never used the pool (but sat poolside) and it looked clean. The premises are well-kept and attractive. It's quiet at night, no street noise. The area is walkable to many historic Centro sites, plenty of food, drink, convenience stores pretty close -- 5-10 minute walks. I had a relaxing week here and would definitely (and hope to!) return.
Stayed in January 2024
Reviewed: 7 January 2024
Juan
ColombiaNothing, everything was good
Really comfortable and representative decorations
Stayed in December 2023
Reviewed: 7 January 2024
Ellwood
United StatesWifi was horrible
Stayed in January 2024
Reviewed: 19 November 2023
Jr
United KingdomWe arrived to noisy and dusty building and renovation work going on in the rooms next to the pool. Walls are thin so noise travels along corridors and from other rooms. The bathroom smelt unpleasantly of drains. Our safe was missing batteries which the staff promised to replace but they never did. The pool was much smaller than it seems in the pictures (and it doesn't open till 9am).
This is a motel-style place with very simple rooms. The staff are friendly and helpful and the location is ok. It's near enough to walk to some nice places to eat/breakfast on Libertad and a bit further to Chapultapec Ave (which we didn't like at all - lots of thumping music everywhere). Uber is really quick and cheap to get you to Centro. We used buses too as they were easy and cheap. We were happy enough here and the little pool was a bonus.
Stayed in November 2023
Reviewed: 9 November 2023
William
MexicoHot water ran out after 1 minute, absolutely ridiculous. This seems to be a common problem though in many parts of Mexico.
Everything except for the bathroom
Stayed in November 2023
Reviewed: 4 November 2023
Justyna
United StatesWe didn’t have hot water in our room at all for three days and after asking for a couple times they finally moved our room.
Pool was nice and restaurant on site was convenient and affordable.
Stayed in October 2023
Reviewed: 26 October 2023
Arancha
United KingdomThe people were amazing! The location was super, very near of the centre and nice restaurants and shopss.
Stayed in October 2023
Reviewed: 2 October 2023
Nancy
MexicoTo excelente
Todo excelente
Stayed in September 2023
Reviewed: 19 September 2023
Edward
United Statesrestaurante
hotel tranquillo
Stayed in September 2023
Reviewed: 18 September 2023
Peter
United Arab EmiratesNothing
The room was clean and bright
Stayed in September 2023
Flintsbach, Germany
Längenfeld, Austria
Mariahof, Austria
Brasilia, Brazil
La Chapelle-dʼAbondance, France
Campagne-dʼArmagnac, France
Mali Lošinj, Croatia
Eniseli, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content