Party on roof till 2 am was noisy

Staff

Stayed in April 2024

noise level at night.

room location and cost

Stayed in March 2024

There was high music for all 2 nights that we stayed in the evening. That was later than 2 am and I am sure 100 per cent of the time as happend both nightsI actually went downstairs in the reception saying about the music on the swimming pool and they replied that they could do nothing, I was not impressed with that and I ask to go and ask to lower the volume. They slightly lower the volume ( slightly ).We were looking for a place quiet in the night and that was not the case.

We liked the position of the property

Stayed in February 2024

The breakfast was very good but not well assorted. They served fried egg but the bread is not included and you have to pay for it.

It was a little hotel well managed and close to the seaside. The staff was very friendly and efficient, Romina and Jose were really problem solving. The pool was relaxing either with a astonishing view over the city

Stayed in February 2024

Bathroom cleanliness could have been better. I observed that the plumbing fixtures, particularly the faucet, appeared to be in need of more thorough cleaning. The faucet had a gooey residue that detracted from the otherwise pristine appearance I anticipated.

The staff was friendly and welcoming, and the food and coffee were enjoyable. Location was absolutely perfect for what i was looking for, which was to be away from the craziness of la Quinta avenida, and a short walk from the beach.

Stayed in December 2023

On Mondays the hotel residents take dance lessons in the rooftop close to the 4th floor till 1am, not letting you sleep or rest because of the noise.

The property is in a good location pretty close to the 5th Avenida, the room is nice, good beds, pillows, air conditioning, nice bathroom, good staff

Stayed in November 2023

Good location. You get passes for a beach club ( no fee for the beds but a 300 or 500 pesos minimum spend) and they provide you with towels downstairs. Good parking provided. Breakfast is very tasty. We had breakfast at the hotel one day and the other day we went to a really lovely breakfast place nearby. Plenty of good restaurants within walking distance. Rooms are small but for a good price they are fine

Stayed in November 2023

Close to 5th ave but far enough at the same time, friendly staff and clean facilities.

Stayed in November 2023

The room was small

Pool, location

Stayed in October 2023

The breakfast is parcial included. Only one meal option is included and you HAVE to puy for drinks, like coffe or juice. So the breakfast is not included, is parcial and there any think saying about that.

Staffs, cleaning and the confortable.

Stayed in September 2023

- After check in, we got a room extremely hot (AC was off, so room needed some time to get cold) - One evening there was no water - Hairdryer is in reception

Stayed in May 2023

there was no shower curtain or door to prevent water from entering the bathroom

accessible to the beach, clean and private

Stayed in April 2023

couldn’t watch TV because you had to subscribe and pay for everything. terrible

my room was great! love the breakfast/restaurant in the mornings. awesome! my room was very nice and clean. and the location was great! I liked the restaurant upstairs too but would like more on the menu

Stayed in March 2023

There was no hairdryer in the room which is a small thing but makes your life so much easier. In addition, fresh juice was with extra charge for a breakfast. :(

The hotel was stylish, in nice quiet location but the main streets were easily accessible. The staff was very helpful!

Stayed in March 2023

n/a

Location and price

Stayed in March 2023

The service in the restaurant from all three employees was excellent! So friendly!!

Stayed in February 2023

This is a great location, but some small details are not well done. my room would sometimes have two new bottles of water a day, and then a couple days there was none. Also no replacement of used shampoo bottles. The room key did not work on arrival, move to a numerical key, but no one ever followed up and gave me a working key despite a long stay. So the place is drifting on details.

breakfast and dinner restaurants were excellent. Fantastic roof top. spotty internet.

Stayed in December 2022

Not bed.Could be cleanest.Little bit far from centre of city

Stayed in December 2022

The bathroom is big but the shower is really small in comparison to the size. Vibration of the ac battery just behind the bed header... Hopefully that was just our bedroom (104)

Location is good, quiet and connected to the central 5th avenue in less than a block. The staff is well trained and useful. We had a problem of noise due to the poor location of the ac battery, but the next day they promptly gave us a solution.

Stayed in December 2022

The internet was TERRIBLE, we mentioned it to the staff a few times and it was never fixed. Pretty much we had no internet

Clean and nice, big bed and good location.

Stayed in December 2022

The coffee machine in my room was difficult to use and kept leaking

Comfortable, spacious rooms. All of the staff were lovely and very helpful. Gorgeous food and excellent location. I will be returning after my trip to cozumel.

Stayed in November 2022

cleaning

location and price

Stayed in October 2022

The staff and facilities were outstanding.

Stayed in September 2022

Due to the humidity, all the faucets and mirrors in the bathroom looked dirty. The restaurant downstairs was so warm, we couldn't enjoy our nice breakfast.

Very friendly and helpful staff. Our room was big, was located at the corner of the hotel and had a big balcony. The beds had a good size and were comfortable. Free parking in the secure underground garage. Free access to the lovely beach club Martina.

Stayed in September 2022