There was no Breakfest Option

Stayed in April 2024

Nothing

Great staff Good location

Stayed in April 2024

Too bad that we cannot get a room with a double bed AND a window. We need to choose between the 2 and I found it quite odd.

Close to the city center, the hotel is calm and quiet

Stayed in May 2024

The AC unit was just ok, it didn't remove any humidity so it always felt hot. And the shower head is installed in the ceiling so it's virtually impossible to take a shower without getting your hair wet!

Great location in Barrio Antiguo, walking distance to markets, convenience stores, bars, restaurants, Macroplaza. The cafe was extremely convenient, and everything we ate was delicious. Staff is super accommodating and helpful. Wifi was good.

Stayed in April 2024

Beware- if you don't confirm your arrival time, they will "cancel" your booking (although I was never notified of this cancelation). Not optimal when you're arriving at 10pm. They then "rescue" your booking but then you have to make do with what they give you. We had booked a room with a view to the mountains- we got a room with no windows.

It's really well located, walking distance from the main park avenue and the barrio. Everything was very clean and wifi worked very well. Free parking was also useful.

Stayed in April 2024

There was no luggage cart to bring our suitcases to the room. But there was a man to help us with our luggage The bathroom sink was plugged up, but it was late and we didn't bother to notify them at that time.

There was no breakfast offered. We brought our own.

Stayed in March 2024

View and very clean. Location was great as well

Stayed in March 2024

There was no free breakfast as stated on the property page. Breakfast was to be paid the restaurant.

Property is in a good location. Has very good facilities with the main centre just 300mts away.

Stayed in February 2024

N/A

Location is great

Stayed in March 2024

The room was not perfectly clean, and you can hear all the sounds from other rooms

The location was nice and the reception people were nice

Stayed in January 2024

It was overall fine, I guess the could have provided extra towels, and glasses to have some water/drinks.

Great location right next to he Macroplaza and barrio antiguo, so it made it pretty 'walkable' to get to restaurants and bars, and cultural spots.

Stayed in February 2024

N/a

Location, nice building , service, attention

Stayed in December 2023

Nice building , lobby and cafeteria

Good location, nice room and great price d attention

Stayed in December 2023

Construction and some loud noises Saturday night

There was a lot of construction going on around the hotel. Other than that, everything was great!

Stayed in November 2023

N/A

Location!

Stayed in November 2023

N/A

Location

Stayed in November 2023

wifi was extremely slow, my data plan was slow for some reason the first 2 days of my trip so i was thankfull the hotel had wifi, but it was even slower, good thing data got fast as normal on the 3rd day, also the hairdryer was odd, it had the ability of getting super hot and still not dry your hair somehow

everything except the wifi and the hairdryer

Stayed in November 2023

The electricity went out for a few hours (no wifi, no lighting, no AC), and some problem with AC remote controller. The AC remote controller was fixed quite quickly.

The location is excellent. I can easily walk to Barrio Antiguo and the malls along Av. Benito Juarez. Pabellon M and Liverpool are also close by. Many convenient stores within walking distance.

Stayed in November 2023

Amazing location! Cafe is wonderful and close to store for extras

Stayed in September 2023

The restroom…the shower door wasn’t sealed from the bottom,so water would leak into the floor and make a huge puddle outside,and we didn’t have water for awhile in the room

The room is nice and a/c works great

Stayed in October 2023

They do not have a restaurant it is mostly a coffee shop.

Rooms are clean, furniture is brand new.

Stayed in September 2023

The entrance was unusual. Had to walk into the parking garage entrance area to access the elevator to get to the lobby. In the room there was no glass for drinking.

The location was excellent. The room was large and the air-conditioning was very good

Stayed in September 2023

First room with king bed had no windows. I wish I would have Known this prior to booking

Friendly staff. very clean

Stayed in September 2023

The cafeteria didn't open until 8 am on Sunday, which meant going out looking for a coffees shop but nothing was open in the barrio old city until 9 am. So I , I ended up returning to the lobby where I was able to hang out and recharge my phone. When the cafeteria at the hotel opened at 8, it had one comfortable sofa-style seating which allowed me to enjoy a leisurely breakfast until the contemporary art museum MARCO opened at 10 am. I guess it would have been okay had I not been tired and hungry after an overnight trip.

I liked the cafeteria with the view of the mountains and both indoor and outdoor seating. Also, the view from the room on the fifth floor was great and the same price for two beds with the view or the king room without the view.

Stayed in August 2023