531 Melchor Ocampo Monterrey Centro, Monterrey Centro, 64000 Monterrey, Mexico
#42 of 138 hotels in Monterrey
Guests' ChoiceBased on 567 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
8.4
Value for money
8.6
Free WiFi
7.9
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End of dialog contentReviewed: 27 May 2024
Sven
GermanyThere was no Breakfest Option
Stayed in April 2024
Reviewed: 9 May 2024
David
United KingdomNothing
Great staff Good location
Stayed in April 2024
Reviewed: 8 May 2024
Elodie
FranceToo bad that we cannot get a room with a double bed AND a window. We need to choose between the 2 and I found it quite odd.
Close to the city center, the hotel is calm and quiet
Stayed in May 2024
Reviewed: 30 April 2024
Anna
United StatesThe AC unit was just ok, it didn't remove any humidity so it always felt hot. And the shower head is installed in the ceiling so it's virtually impossible to take a shower without getting your hair wet!
Great location in Barrio Antiguo, walking distance to markets, convenience stores, bars, restaurants, Macroplaza. The cafe was extremely convenient, and everything we ate was delicious. Staff is super accommodating and helpful. Wifi was good.
Stayed in April 2024
Reviewed: 10 April 2024
Natalia
MexicoBeware- if you don't confirm your arrival time, they will "cancel" your booking (although I was never notified of this cancelation). Not optimal when you're arriving at 10pm. They then "rescue" your booking but then you have to make do with what they give you. We had booked a room with a view to the mountains- we got a room with no windows.
It's really well located, walking distance from the main park avenue and the barrio. Everything was very clean and wifi worked very well. Free parking was also useful.
Stayed in April 2024
Reviewed: 27 March 2024
Phyllis
United StatesThere was no luggage cart to bring our suitcases to the room. But there was a man to help us with our luggage The bathroom sink was plugged up, but it was late and we didn't bother to notify them at that time.
There was no breakfast offered. We brought our own.
Stayed in March 2024
Reviewed: 27 March 2024
Dolores
MexicoView and very clean. Location was great as well
Stayed in March 2024
Reviewed: 22 March 2024
Dinesh
IndiaThere was no free breakfast as stated on the property page. Breakfast was to be paid the restaurant.
Property is in a good location. Has very good facilities with the main centre just 300mts away.
Stayed in February 2024
Reviewed: 8 March 2024
Arinena
United StatesN/A
Location is great
Stayed in March 2024
Reviewed: 24 February 2024
F
GermanyThe room was not perfectly clean, and you can hear all the sounds from other rooms
The location was nice and the reception people were nice
Stayed in January 2024
Reviewed: 11 February 2024
Laura
Dominican RepublicIt was overall fine, I guess the could have provided extra towels, and glasses to have some water/drinks.
Great location right next to he Macroplaza and barrio antiguo, so it made it pretty 'walkable' to get to restaurants and bars, and cultural spots.
Stayed in February 2024
Reviewed: 9 January 2024
Hernando
United StatesN/a
Location, nice building , service, attention
Stayed in December 2023
Reviewed: 16 December 2023
Hernando
United StatesNice building , lobby and cafeteria
Good location, nice room and great price d attention
Stayed in December 2023
Reviewed: 28 November 2023
R
United StatesConstruction and some loud noises Saturday night
There was a lot of construction going on around the hotel. Other than that, everything was great!
Stayed in November 2023
Reviewed: 19 November 2023
Christian
United StatesN/A
Location!
Stayed in November 2023
Reviewed: 19 November 2023
Christian
United StatesN/A
Location
Stayed in November 2023
Reviewed: 10 November 2023
Lisang
United StatesThe electricity went out for a few hours (no wifi, no lighting, no AC), and some problem with AC remote controller. The AC remote controller was fixed quite quickly.
The location is excellent. I can easily walk to Barrio Antiguo and the malls along Av. Benito Juarez. Pabellon M and Liverpool are also close by. Many convenient stores within walking distance.
Stayed in November 2023
Reviewed: 14 October 2023
Ladane
United StatesAmazing location! Cafe is wonderful and close to store for extras
Stayed in September 2023
Reviewed: 9 October 2023
Marisa
United StatesThe restroom…the shower door wasn’t sealed from the bottom,so water would leak into the floor and make a huge puddle outside,and we didn’t have water for awhile in the room
The room is nice and a/c works great
Stayed in October 2023
Reviewed: 25 September 2023
Ivan
MexicoThey do not have a restaurant it is mostly a coffee shop.
Rooms are clean, furniture is brand new.
Stayed in September 2023
Reviewed: 25 September 2023
Brett
United StatesThe entrance was unusual. Had to walk into the parking garage entrance area to access the elevator to get to the lobby. In the room there was no glass for drinking.
The location was excellent. The room was large and the air-conditioning was very good
Stayed in September 2023
Reviewed: 3 September 2023
Hilan
United StatesFirst room with king bed had no windows. I wish I would have Known this prior to booking
Friendly staff. very clean
Stayed in September 2023
Reviewed: 25 August 2023
Kim
United StatesThe cafeteria didn't open until 8 am on Sunday, which meant going out looking for a coffees shop but nothing was open in the barrio old city until 9 am. So I , I ended up returning to the lobby where I was able to hang out and recharge my phone. When the cafeteria at the hotel opened at 8, it had one comfortable sofa-style seating which allowed me to enjoy a leisurely breakfast until the contemporary art museum MARCO opened at 10 am. I guess it would have been okay had I not been tired and hungry after an overnight trip.
I liked the cafeteria with the view of the mountains and both indoor and outdoor seating. Also, the view from the room on the fifth floor was great and the same price for two beds with the view or the king room without the view.
Stayed in August 2023
Reviewed: 6 August 2023
Caridad
United Statesgreat
Stayed in August 2023
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