Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. Quintana Roo hotel reviews
  4. Cancún hotel reviews
  5. Reviews of Hotel Kavia Plus

Reviews of Hotel Kavia Plus 4 stars

Av. Yaxchilan, Mz 15, Lote 13, SM 22 Entre calle Gladiolas y calle Orquideas, 77500 Cancún, Mexico

#107 of 209 hotels in Cancún

Guests' Choice

Review score

Based on 642 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Great for a short stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great hotel, value for money. Facilities good & staff friendly.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Convenient stop-over in Cancun
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fillings for omelette limited.

    Very attentive and friendly staff. Breakfast room/restaurant located at the top of the building with nice views of the surrounding area. Not buffet-style breakfast. Tasty food but limited.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Nice stay for 1/2 nights in Cancun & kind staff
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    We struggled to find out how the shower works

    The room is of good size, there’s everything you might need. The staff was very kind and the breakfast on the rooftop was good!!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn't take in my extra beers to drink in the room. No designated smoking area within the Hotel. One needs to leave the building to smoke.

    Clean and comfortable.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    price

    lovely place

    Stayed in January 2024

  • Reviewed: 28 February 2024

    7.0
    Ok for one night but the wifi didn’t work.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too noisy, we couldn’t sleep. WiFi didn’t work. Pool was out of service.

    Clean room. Close to the bus station.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sometimes very noisy

    The location, close to the bus station (ADO)

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    It had the best reviews of the places I checked around the bus station and all work fine , good wifi, good value for mon
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The window was facing the corridor , more like a window from a shop, everyone could see the inside of the room if you open the blinds, no fresh air coming in ether. It would have been nice to have a fridge

    It was clean and modern Around 10 minutes from the ADO station Good shower Good wifi

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Good, but please upgrade your policy on booking
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a little issue with staff cause hotel policy described on booking says that hotel don’t accept any alcohol CONSUMPTION in the property which is pretty clear. I was kicked out of main hall trying to enter with alcohol intended for souvenirs and even despite my honest explanations I couldn’t leave it on front desk till check out or take into my room so I was forced to throw it away (thankfully I found some random guys outside to make little giveaway)

    It was really good hotel in good European standard with 24/7 reception

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, close to the square and ado busstation but also quiet.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It is close to the bus terminal. I belive it is good option to stay for a Night when travelling around

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Good hotel near downtown
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    internet was interrupting every 5 min because of the distance to router

    The hotel is really clean and personal are friendly. The bus station is just 5 min to taking to the beach. The breakfast is good

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Very good place for short stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    No wardrobe or place to hang your clothes.

    Good location and well maintained. Staff was very helpful and attentive. Roof top pool was a plus.

    Stayed in January 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    It's a good option for a short stay. Close to the bus station, clean, ok priced.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    7.0
    It was good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The balcony was extremely small.

    It was very clean and the staff was very polite.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Peaceful stay
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    There was no window to air the room, no fridge to keep our drinks cold and not enough space on both sides of the beds to freely open our luggages when needed.

    Everything was clean, the employees were kind and helpful, the cleaning lady was so kind and efficient. The bed was SO comfortable! Everything was well-thinking. There was a lot of useful stuffs close-by (Oxxo, restaurants, bus stop to go to the beach and Aldo's bus station).

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were fairly dark and small with no window.

    Breakfast was great.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Great location and value for money
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The WiFi in the room was horrible

    The room was clean and spacious

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Nice place to stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The king room I booked had no windows facing outside. The patio doors faced the hallway which was strange and gave a slight feeling of claustrophobia. There was nowhere to sit except on the bed. A small fridge would have been great.

    It was central in downtown, easy to get around. The pool on the roof is a nice feature. The room and common areas were very clean, bed comfortable, modern. The TV had Prime and Netflix which was great.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Comfortable for short stay, good location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable stay for 2 nights. Room was big enough for 2 people, spacious bathroom area shower was huge, water pressure not the best but done the job. Water took a while to drain away from shower after use. Room was modern, air conditioning worked well. No windows with natural light but ok for short stay. Location was walking distance to shops restaurants and markets. Wifi worked well. Staff not over friendly but did their jobs well.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Great overall
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was great everything was great the only issue was the pool water was cold need a heating climate.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    reasonable for the price
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    if you expect the fancy room this might not be for you but if you are looking for the place just to stay . This isnt bad.

    the location

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The hotel staff isnt helpful when it comes to arranging tours. There is still a bit of a language barrier with the staff. The sink in my room didnt work properly

    The location is walking distance from the bus station and various restaurants and shops in Cancun Centro

    Stayed in December 2023

  • Reviewed: 18 January 2024

    7.0
    Very near to the station of Ado
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The rule that don’t allow you to drink alcohol in the hotel

    Was very clean

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!