Calle 10 norte entre 1 y 5 Avenida, Playa del Carmen, QROO, 77710, 77710 Playa del Carmen, Mexico
#125 of 236 hotels in Playa del Carmen
Guests' ChoiceBased on 399 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.1
Facilities
7.8
Staff
9.0
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 19 May 2024
Cody
United StatesGood location.
Stayed in May 2024
Reviewed: 27 April 2024
Hadar
IsraelVery helpfull staff, great location. IN the middle of Playa but still quit and privet. Beautiful design
Stayed in April 2024
Reviewed: 21 April 2024
Cody
United StatesIt’s loud at night because of the location.
The staff are wonderful. Loved that I could walk down to the beach and back without bringing a bunch of stuff with me.
Stayed in April 2024
Reviewed: 18 April 2024
Ali
CanadaNo phone in the rooms (need to walk to the reception in case of a question, no idea what would happen in case of an emergency) No elevator No early check in option (they keep you wait until the check in time even if the room is ready) No free water in the room (all paid) - triple of the price sold in the store across the hotel Safes are old and clunky Balcony door lock not working No card key Loose plugs No facility (no restaurant etc) Loud fridge (I was bothered more by the noise of the fridge rather than the night clubs)
Location (close to beach and 5th Avenue; more like almost on them) The staff does not bother to sell you anything.
Stayed in April 2024
Reviewed: 18 April 2024
Maria
United StatesI brought a guest to my room this past Tuesday night April 9th, and have been asked to pay $20 for him to come upstairs. I have never seen that in my life. It was clearly a bride. Not cool!
It’s clean, modern, very pretty and close to the bus terminal.
Stayed in April 2024
Reviewed: 17 April 2024
Benedicte
United KingdomMissing a desk/chair in the room.
Charming hotel with a swimming pool and very well located close to the beach and the 5th avenue.
Stayed in April 2024
Reviewed: 17 April 2024
Lake
United StatesHaving a hard time sleeping because of the thumping from the different parties going on late at night.
I like the location and proximity to shops and restaurants. I felt safe as a solo traveler but did have an incident where someone was trying to enter my room. I was given the choice among different rooms however I ended up in the room I originally selected. The other room I was offered had a balcony but unfortunately the bathroom had a bad smell so I was put into another room.
Stayed in March 2024
Reviewed: 7 April 2024
Michael
United KingdomGreat staff great pool great housekeeping 9+/10
Stayed in April 2024
Reviewed: 6 April 2024
Harumi
United StatesI love the downtown vibe but with that it can be little noisy. My room was on the ground floor right behind the front desk. I kept waking up with the music from the nearby clubs. Maybe the rooms further back is less noisy.
Great location. Everything is just steps away. Loved the jungle lobby. Staff was very friendly.
Stayed in April 2024
Reviewed: 16 February 2024
Marjorie
United StatesWe were at property two years ago. The hotel is quite run down and not being kept up.
Location
Stayed in February 2024
Reviewed: 14 February 2024
Paul
CanadaVery good location, good value for the price. It can be alittle loud at night if your staying at one of the outer rooms. But that should be expected considering the location. It's right in the middle of all the action. Restaurants, clubs beach clubs. The hotel is a very good value. I don't think anything in the same price range can compare. I would stay again.
Stayed in February 2024
Reviewed: 11 February 2024
Trevor
United KingdomMusic Noise from the strip was shaking the Windows late into the night. Hotel is a little tired in places and could use a few quid to restore the place
Cool style building and jungle gardens, internal pool . Close to beach . Big room and sunny patio.
Stayed in February 2024
Reviewed: 7 February 2024
Alan
United KingdomIt is situated in the centre of town and there was loud music till after midnight
A nice hotel with a small tropical garden and pool. The staff were very helpful
Stayed in December 2023
Reviewed: 5 February 2024
Kevin
CanadaNo coffee in lobby
Location
Stayed in February 2024
Reviewed: 31 January 2024
Robb
CanadaProbably the loudest bar on Quinte Ave is very close by and plays booming club music until 2 every night, in competition with several others very close by. Safe didn’t work. Shower was lukewarm at best.
Very close to the beach while also being in the centre of downtown, clean, comfortable, lots of great places to eat nearby, stylish decor.
Stayed in January 2024
Reviewed: 28 January 2024
Charles
United StatesPerfect for what we were looking for.
This is a great little boutique hotel. It’s close to the beach and all the hot spots in Playa. It’s not fancy but the rooms are nice and clean, staff is friendly and there is a wonderful garden in the center of the property. We didn’t spend a whole lot of time at the hotel, so it was perfect. It’s close to the night life so you can hear some music at night but didn’t bother us.
Stayed in January 2024
Reviewed: 24 January 2024
Cody
United StatesI didn’t like that there is an only cash deposit. If you don’t have it, you will have to find an atm to get cash for them. There was no hot water. The room was fine, but it could use some care and some paint. It is loud at night, but that’s a given due to the location.
It’s located in a great area if you want to be close to partying. The lobby is nice. The staff were really nice.
Stayed in January 2024
Reviewed: 22 January 2024
Teedo7
AustraliaI knew it would be loud being so close to Ave 5. It was very loud!
Great room, clean facilities
Stayed in December 2023
Reviewed: 18 January 2024
Veronica
United StatesOld, needs upgrades. Bad smell from bathroom.
Very close to the beach. Friendly staff
Stayed in January 2024
Reviewed: 20 December 2023
Gregor
GermanyRooms are quite basic and old and also had a bad smell
Amazing location
Stayed in December 2023
Reviewed: 29 November 2023
Victoria
SwedenGot the wrong room. And the room we got the AC didn't work. Told the stuff multiple times which they said they had fixed.
Good location. Very nice staff
Stayed in November 2023
Reviewed: 24 November 2023
Dolores
United StatesToilets
The location and the staff was very helpful.
Stayed in November 2023
Reviewed: 21 November 2023
Toby
United StatesLoud music from neighboring establishments.
Very close to the beach and right in the city. Everything was around the corner. Starbucks across the street.
Stayed in November 2023
Reviewed: 21 November 2023
James
EcuadorLocation excellent
Stayed in November 2023
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