1991 Avenida Insurgentes Sur, Colonia Guadalupe Inn, 01000 Mexico City, Mexico
#143 of 539 hotels in Mexico City
Guests' ChoiceBased on 315 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
8.6
Value for money
8.5
Free WiFi
7.7
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End of dialog contentReviewed: 19 May 2024
Andrea
Italythe kitchenette equipment missed a pan to heat water and at least some tea bags, the wifi was very untsable
very convenient location in front of metrobus station, clean and comfortable room, coffee maker available
Stayed in May 2024
Reviewed: 15 May 2024
Sandy
United StatesNo one available at coffee bar in lobby
I liked Everything except no one is ever at the coffee/ breakfast or lunch bar
Stayed in May 2024
Reviewed: 23 April 2024
Jose
United StatesThe waiting for check in was about 30 to 40 mins. Everything else was excellent.
Everything was amazing the room was good, the staff was friendly and courteous. Will definitely be staying here again and highly recommend.
Stayed in March 2024
Reviewed: 23 April 2024
Hayde
United StatesNothing.
Our room was clean comfortable and so pretty. The bed is comfortable and the bedding is nice. We loved everything about this hotel. The view of the trees outside were a nice treat. We enjoyed our stay at this hotel.
Stayed in April 2024
Reviewed: 22 April 2024
Ewaris
United KingdomNothing Major to Mention, as everything went great.
The hotel is in a great location, with a restaurant within walking distance. There is also a tram station opposite the hotel for public transport access. The staff was brilliant, especially the Restaurant Team. They had a great breakfast and were very accommodating with our request.
Stayed in April 2024
Reviewed: 9 April 2024
Cihat
TurkeyThe refrigerator in the room heats instead of cooling. The bathroom is large enough but the doors are not practical.
Location is good. Room size is quite well.
Stayed in April 2024
Reviewed: 4 April 2024
Sergiy
UkraineThe restaurant attached was dangerous. I had 3 times digestive problems - even during breakfast! I will not decrease the rate of this hotel, because my stay was pleasant and successful, and I found very nice cafes and restaurants for breakfast and dinner around.
The hotel was recommended by partner and fully met my expectations. Big room, comfortable bed, nice WIFI, nice location in comfortable and safe district nearby shopping mall and lot of cafes. Beautiful park nearby.
Stayed in February 2024
Reviewed: 30 March 2024
Anais
ItalyWe loved this hotel in Insurgentes, and every single detail about it. Our room was huge and was so elegant and perfectly neat. The view from the room was stunning! Staff was very kind and helpful. We can’t wait to come back!
Stayed in March 2024
Reviewed: 20 March 2024
Adrian
Netherlandsnothing
room, bed, location
Stayed in March 2024
Reviewed: 10 March 2024
Dorian
NetherlandsVery good location
Stayed in February 2024
Reviewed: 27 February 2024
Justis
United StatesThe mattress was soft memory foam. I absolutely hated the mattress
Stayed in February 2024
Reviewed: 7 February 2024
Dennis
United StatesThe location is just boring corporate skyscrapers, chain restaurants, and convenience stores. There is no life or culture there. Also the facility has limited common spaces.
The rooms and beds were wonderful, large, clean and comfortable and the view out the window was amazing.
Stayed in February 2024
Reviewed: 7 February 2024
Marco
SpainWarm air conditioner hot room!!
Everything was great, except air conditioner!! Warm air...
Stayed in February 2024
Reviewed: 21 January 2024
Kate
United KingdomBreakfast over priced
Safe , big room , very comfy beds . Able to book late check out
Stayed in January 2024
Reviewed: 18 January 2024
Willie
United StatesGreat room layout. Location of the room was good.
Stayed in December 2023
Reviewed: 18 January 2024
Brenda
MexicoNothing to say
The luxury
Stayed in January 2024
Reviewed: 15 January 2024
Konstantinos
GreeceComfortable and peaceful room.
Stayed in December 2023
Reviewed: 29 December 2023
Pedro
MexicoFor me the only issue was the shower other than that everything was fantastic
The hotel have an excellent location for the south area of Mexico City the staff is great the rooms are clean and the view is fantastic.
Stayed in December 2023
Reviewed: 19 December 2023
Luis
ColombiaThe room was great, also the location, i had to extend my stay and even when i booked a cheaper room i kept the same room i had in my initial booking
Stayed in December 2023
Reviewed: 4 December 2023
Abhishek
ChileService was slow.
Stayed in December 2023
Reviewed: 4 December 2023
Trehane
United Kingdomon site restaurant needs feels a bit empty.
Stayed in November 2023
Reviewed: 11 November 2023
Bryson
United StatesFor the price it was amazing. Clean, pretty rooms, in a great part of the city. Friendly staff.
Stayed in October 2023
Reviewed: 8 November 2023
Mercedes
SpainSound proofing could be better. Not good privacy in the bathroom (windows are translucent). MANDATORY to use the valet parking service which means tipping every time you need the car.
Great location, kitchenette in the room is super helpful.
Stayed in November 2023
Reviewed: 5 November 2023
Jana
United KingdomThe bathroom door is useless - it’s a sliding glass door with a big gap so there is zero noise cancellation. It’s a design feature but would be much better off with actual door imho. I missed a full length mirror - adding one would be good upgrade.
Friendly staff, good breakfast on site (though wasn’t included for us but we could order and pay at restaurant directly). Excellent mattress and bedding, quiet, slept well.
Stayed in November 2023
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