Capulín #54, 49340 Tapalpa, Mexico
#4 of 34 hotels in Tapalpa
Guests' ChoiceBased on 32 hotel reviews
9.3Cleanliness
9.4
Comfort
9.3
Location
8.7
Facilities
9.3
Staff
9.7
Value for money
8.9
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 September 2023
Valeria
MexicoThe only thing was there was a rooster singing at 4 am, but it wasn’t at all the hotel’s fault.
The hotel is beautiful and the rooms are spacious and clean. The breakfast was delicious. The attention of cleaning, dining and reception staff was exceptional
Stayed in September 2023
Reviewed: 30 June 2023
Cheryl
MexicoIt wasn’t really walkable to too many eating places.
The property was beautiful. Lots of antiques and fireplaces. Some very quaint touches. The included breakfast was amazing. Alonso would make us pretty much whatever we wanted and it was delicious. And he was no nice and helpful. He gave us some tips of places we should drive out to. The rest of the staff were great too. It helped that the hotel was not busy during the week. They also took dogs and that was great. The area was super quiet for sleeping.
Stayed in June 2023
Reviewed: 14 June 2023
Peter
United Statesthat has nothing to do with property. is just the roads and streets in Tapalpa are terrible so to arrive to the hotel is not that comfortable.
very nice place, clean, delicious breakfast, and extremely friendly stuff, plus pet friendly . can not be any better.
Stayed in June 2023
Reviewed: 18 May 2023
Nestor
MexicoThe breakfast was excelent
Stayed in May 2023
Reviewed: 20 September 2022
James
CanadaWiFi was not good in the rooms
Stayed in September 2022
Reviewed: 25 July 2022
Donna
MexicoOur room was kinda small, and there was no tv in the room.
Lovely decor and had a warm feel. Staff was friendly. Welcomed my small dog.
Stayed in July 2022
Reviewed: 12 July 2022
Cianfrini
MexicoNo TV in room.blanlets as nd sheets a little to scratchy and very heavy
Breakfast good but need to provide meat like sausage or bacon also location good
Stayed in July 2022
Reviewed: 15 March 2022
Kelly
United StatesNo Complaints
Clean, love the decor, staff was friendly. We enjoyed our stay. Thank you.
Stayed in March 2022
Reviewed: 7 February 2022
Katy
United StatesThe customer service was very very good. The property was also very cutely decorated. I also loved the fireplace in the room and the location to the main plaza
Stayed in February 2022
Reviewed: 8 November 2021
Schusjes
MexicoThe beds were a little bit uncomfortable and the wifi connection was not so great at times. The price for the weekend is a little bit high when these things are considered.
We love this hotel. The breakfast is great, the staff is nice, and we love that it is pet friendly so we can bring our dogs along with us. This was our third time staying at La Casona and we would consider it any time we travel to Tapalpa.
Stayed in November 2021
Reviewed: 26 September 2021
Brian
CanadaLocation in relation to town Center might be an issue for some, but if you enjoy a nice stroll, it’s perfect!
Large and very comfortable room. Fireplace with supplied firewood was a great addition. Large bathroom,large bed and classic decor.
Stayed in September 2021
Reviewed: 10 August 2021
Rosa
United StatesYola was rude to me when I was ready to order my breakfast. Also, she had the audacity to go around me and enter my suite to talk to my friend (she did this twice), and I'm the one who paid for the suite. I consider her to be hipocrat and racist. Peopld like her should not work in a place where people from other countries want to stay at this hotel.
The suite was wonderful, clean, well planned, comfortable. Needed more coffee and sugar in the room, but coffee was great in the restaurant. The cook was friendly and courteous.
Stayed in August 2021
Reviewed: 17 July 2021
Elizabeth
MexicoThe hotel is in a great location. Just a 10 minute walk to the plaza. Food was good and the rooms were clean and cozy with a fire place incase it gets chilly. Overall I’d stay here again!
Stayed in July 2021
Reviewed: 20 September 2022
David
Canadatoo far from Centro. I walk with a cane
interesting place
Stayed in September 2022
Reviewed: 4 October 2021
Anonymous
IrelandRooms doesn't have TV
Breakfast was good
Stayed in October 2021
Reviewed: 1 April 2024
Ivan
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 29 March 2024
Bobi
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 9 January 2024
Pablo
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 1 October 2023
Daniel
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 23 September 2023
Irene
MexicoThere are no comments available for this review
Stayed in September 2023
Reviewed: 17 July 2023
Ochoa
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 20 May 2023
Luke
MexicoThere are no comments available for this review
Stayed in May 2023
Reviewed: 17 November 2022
Mauricio
MexicoThere are no comments available for this review
Stayed in November 2022
Reviewed: 20 September 2022
Nikki
United StatesThere are no comments available for this review
Stayed in September 2022
Showing 1 – 25
Lido di Jesolo, Italy
Manila, Philippines
Wädenswil, Switzerland
Hamilton, Australia
Abaurrea Baja, Spain
Mastiano, Italy
Melbourne, Australia
Figueira da Foz, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content