We needed to ice an injury while at the hotel and we found it rather strange to have to pay for the small amount of ice that we required.

We loved the property’s layout. Our room was comfortable but there also were many outside communal spaces for us to quietly enjoy. We appreciate breakfast on site when travelling and the hotel provided very good options.

Stayed in March 2024

Breakfast very poor and small. You can choose from the menu only one portion. Two small bread pieces

The location is fantastic very close to city center. very quiet , large room, shower with hot water

Stayed in April 2024

Very interesting with hotel built around a courtyard. Looks like the hotel is made up of different buildings and modernised. Bedroom was excellent with a huge comfortable bed

Stayed in April 2024

Everything was excellent

This is such a beautiful hotel, it felt like a 5 star hotel. Everything was perfect. Large, comfortable bed, nice bathroom. Architectural details. Nice courtyard

Stayed in February 2024

Very Nice, easy check in, the room is like in the pictures ! Perfect place

Stayed in January 2024

A very comfortable stay at a hotel in a great location. Big bed in a big room with a balcony and nice bathroom. Lots of nice outdoor spaces with restaurant and cafe.

Stayed in November 2023

Rooms are very clean but very plain. Just one picture on the wall could improve the look. Towels seemed very old and gray.

Second time I have stayed here. thought the food was better the first trip,

Stayed in November 2023

I had a spider with its big web in the corner of the bathroom and it was never cleaned (even despite me leaving tips). Towels were not white but already almost brown and seems used for ages. Could have been replaced, no? The walls are dirty and require painting. A bit cold in the room but there are blankets. The worst thing was the noise from the outside: every morning when the staff at 7 am outside began to speak or other guests arriving I would wake up. Poor sound isolation.

Good room, clean bedsheets, tv worked properly with channels in different languages. I had checked alot of hotels before choosing this one and they were all much worse. The hotel’s inside area is amazing, looks fantastic in photos. Own parking of the hotel is available which is super convenient. 5 minutes away from the main streets, a lot of restaurants around. We didnt take the breakfast but it was available at the low cost of 100 mxp. The hotel’s staff are all very nice and helping. Would recommend this hotes to others.

Stayed in November 2023

We had a great stay at the hotel! The staff is very helpful, we arrived early in the morning and they found us a room available. At the moment of checking out we could leave our bags until later in the evening. I really appreciate how helpful this was! The hotel is very nice and clean and close to the center.

Stayed in November 2023

Breakfast very packaged A little pricey

The character of hotel The staff Good shower and bedroom

Stayed in November 2023

Breakfast was a bit meagre Hotel Restaurants were shut

The overall design Comfortable pleasant bedrooms Location

Stayed in October 2023

We had a room at upper floor , with nice view / natural light . There are some rooms on the courtyard. Isolation (noise) could be improved, but not a big issue.

Nice hotel: courtyard, and room. Position : located just outside the busiest streets (walking distance), cleanliness. Parking is a big plus if you have the car. We didn’t try the restaurant.

Stayed in October 2023

Food at restaurant wasn't the best.

Beautiful hotel, big room, instant hot water. Very friendly staff.

Stayed in October 2023

Would like some rooms available with AC. We had to request a fan which was brought to us in minutes !

Great location, very accommodating staff, delicious breakfast and comfy room

Stayed in September 2023

The WIFI reception was a little weak.

The hotel was lovely, the room was large, spacious and clean. The staff were very nice and helped us. The hotel located in a quiet area but still close to the city center within walking distance.

Stayed in September 2023

Wonderful hotel. Very clean. Very comfortable. Close to the center. The stuff was great. Highly recommended.

Stayed in September 2023

Very nice place

Stayed in September 2023

⭐️⭐️⭐️⭐️⭐️ From the moment I set foot in La Estancia, it was clear that I had stumbled upon a true gem in San Cristobal. The property is very clean and can only be described as an oasis, a peaceful sanctuary amidst the bustling heart of the city. From its impeccable cleanliness to its super comfortable bed, La Estancia truly impresses. The service at La Estancia stands out. The staff is exceptionally welcoming and always ready to assist, consistently going the extra mile for guests. Location-wise, La Estancia is incredibly well-situated. It's a 3-minute walk from the vibrant pedestrian section, the lively town square, and countless trendy restaurants, this hotel ensures you're at the heart of everything San Cristobal has to offer. The hotel's restaurant is also a delightful experience for those passionate about good food. As someone who works remotely, the hotel's reliable and high-speed WiFi never failed and ensured seamless online work sessions. Lovers of culture and history will be excited to discover that both Santo Domingo Church and La Merced Church are just around the corner. Moreover, the closeness to Central Plaza & Park further enhances the appeal of staying here. If you're looking to venture a bit further, the hotel offers well-curated day trips to attractions in the vicinity. It's an opportunity you won't want to miss.

Stayed in July 2023

Nothing, everything was great!

The staff was super welcoming and helpful, the rooms were big and clean and the position of the hotel was great. We enjoyed our stay, if you're coming to San Cristobal this is a must take. You won't regret it (we regret it to leave after only 1 day actually).

Stayed in August 2023

Only ice available is from the bar. Paid $1.25 for a small bowl. Restaurant was nice. Service was attentive. Food was fusion Mexican and Italian. Not what I was hoping for.

Location is near everything. Short walking distance from main tourist areas. Staff was very friendly and helpful.

Stayed in July 2023

Centrally located

Stayed in June 2023

Really nice stay! All the staff was super helpful with any question or request we had, such as doing our laundry and recommend nice places to discover in Mexico.

Stayed in June 2023

Nothing

The location was great, a few minutes from the Centro Historic. The hotel itself had a lovely shady, breezy courtyard garden. A wonderful refuge in the heat of the afternoon, where you could sit, use the laptop, etc. Wifi was good. The hotel is a quiet, pleasant, clean place to stay.

Stayed in May 2023

Small parking lot and difficult to get in and out.

Spacious, clean room and bathroom; hot water and good water pressure; good wifi; delicious regional food in the restaurant with spontaneous explanations about the food and ingrediënts by the chef. He really took his time for us.

Stayed in May 2023