1. While our room was clean, beautifully decorated, and first class, the side table areas are not outfitted to handle charging devices. One of the bed side lamps had no outlet nearby and thus charging devices for the second person was not possible at the bed during the night, nor using the lamp that was provided. This really was not a problem but something that the hotel may want to correct in the future. Since the hotel is close to perfect why not shoot for perfect. 2. The pool was clean in the morning but as the day wore on it became quite filled with all the things nature can offer. As there are plenty of trees surrounding the pool, it is natural for some issues with cleanliness. My advice is to clean the pool in the morning and during the afternoon at least on weekends. A simple pool strainer to clean the top of the water line may take 15 minutes.

1. The staff was very happy and helpful 2. The Room was first rate. Room 7 was very quiet 3. The Sunday buffet breakfast was outstanding 4. The climate of the facility was very positive and relaxing 5. The staff worked to make our stay enjoyable 6. Firm king size bed 7. Very good air conditioner with remote control that worked all the time 8. Peaceful pool and garden area with lots of customer service at all times. If you have ever eaten at Cardinal in CDMX, the service is similar. 9. Internet speed in the room averaged 40-50. The speed averaged 20-35 in the garden and pool. This is very good internet in this city and at a small hotel. Never had a negative issue with our internet usage. This in itself makes this a very good choice in the area.

Stayed in March 2024

Everything was great!

My husband and I stayed two nights at the La Joyita and it was a lovely stay. The rooms are spacious and the beds were comfortable. We opted to order breakfast from the menu beyond what was included with our stay and it was delicious. The sopes and enchiladas were delightful. There is a nice pool and food is served outside the rooms, which was a great touch. The hotel is about 17 min from the center, and it is walkable. However, Uber is also available and cost less than $4 per ride.

Stayed in July 2023

nothing

Room and patio

Stayed in May 2023

Excellent Service, beautiful place and very safe. The staff try to pleased you all the time. Very quiet, the best banana bread I have ever have.

Stayed in March 2023

a little bit out of town if you’re looking for something more walkable

nice pool, intimate property, amazing service and very relaxing

Stayed in February 2023

The bed was extra extra firm

Beautiful pool and room

Stayed in July 2022

great staff

Stayed in March 2022

Small stuff. No lighting or electrical outlets next to bed.

Really nice folks here and wonderful breakfasts. Beautiful setting. 15 minute walk to Cuernavaca downtown.

Stayed in January 2022

The room was next to the reception and the staff was a bit noisy until midnight with telenovelas in the background.

Awesome facilities in an old hacienda, very clean and spacious room, great toilet products and delicious breakfast

Stayed in November 2021

it was a perfect small hotel

small, adults only

Stayed in October 2021

The property was beautiful and well maintained. The rooms were large and comfortable.

The property had a breakfast menu consisting mainly of Mexican fare. It was all very good and reasonably priced.

Stayed in July 2021

The room. The furniture was appalling! There was not a decent wardrobe; the curtains did not cover the windows, as they were shorter than the windows. There was not TELEVISION, a decent mirror, bedside tables in the bedroom. The bathroom furniture was too small and very old. The shower was too old, and there is much more we were sooooo disappointed about! Too expensive for was we got.

Members of staff were fantastic, always happy to help. The gardens were very nice.

Stayed in May 2023

The price is to high for what you get. Noisy at weekends, you cannot sleep through the morning, expensive for what you get.

The place is nice and the location is good

Stayed in March 2023

I didn’t like being next to the kitchen and the front desk. just a preference. you couldn’t really open the shades and enjoy the view without worrying you would be in full view of the patrons dining outside. I had an additional $50 charge in taxes and fees when I arrived for 2nights?

very peaceful and quiet. large room.

Stayed in January 2022

The bed was not comfortable. The bathroom is too small - there should be more counter space in the bathroom. The bugambilia room has only one nightstand table.

The service. All staff were extremely helpful and polite.

Stayed in November 2021

Location is not the best , the room was very spacious but we need few things, it was only one chair in the room, not hair dryer, the water pressure was very bad and the shower hose was moving so much that it was difficult to shower. The room was extremely hot and we had some things that needed a cool place so we let the ac just cool enough to keep the place fresh and they turned off when we were gone. Housekeeping did our room service but they didn’t changed our towels so we had to put them outside to get them dry . I won’t stay here again . Very peaceful and staff are very friendly

Staff and patio

Stayed in September 2021

Staff communication wasn't always clear regarding services/costs.

Great location and property.

Stayed in November 2021

There are some amenities missing on the room (like toilet paper or soap)

The rooms, the breakfast, the staff, the owner, the pool, the views it was an Amazing trip and getaway.

Stayed in September 2021

I was overcharged on drinks and was taken advantage of multiple times by their staff. Will never come back

Nothing

Stayed in September 2021

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023