The water heat was inconsistent

It’s a beautiful place to stay

Stayed in May 2024

It was all perfect

Loved everything!! The rooms are amazing, the beds are like clouds. There are personal touches like breakfast served in the room, a mezcal night cap and little notes that make the stay so special. The staff are so welcoming and friendly, they really make the stay even more special and a cut above any other hotel I’ve ever stayed in.

Stayed in December 2023

Staff was responsive, accommodating, and friendly. Greta views and service.

Stayed in September 2023

None.

La Valise is one of our favorite hotels. My husband and I stayed at El Patio suite and loved everything about it. The room was spacious, the interior design was impeccable, the bed was so comfortable that it felt like sleeping on the cloud. The location was central and close to all the best restaurants. Last but not least is the wonderful hospitality. Gabriela and Gustavo were so kind and helpful. They made our stay very special. Will definitely come back.

Stayed in April 2023

The hole staff was so helpful and tried to make our stay pleasant as possible. La Valise was homely but still most luxurious! We really enjoyed our stay and send many thanks to Gabriela, Cesar,Eric and Sandy!

Stayed in March 2023

Amazing staff particularly Gabriela

Location and quality of rooms. Funky modern but not flash

Stayed in March 2023

The staff was excellent and went out of their way to provide service. Very friendly, courteous and professional. The interior design of rooms and furnishings were fantastic. Bathroom design was especially stunning.

Stayed in February 2023

We had no complaints whatsoever about La Valise but a few details to keep in mind: -there's no elevator and even the 1st floor room has a flight of stairs in case of accessibility issues. -this is not a place to have a party! The charm and history of this building does mean that sound travels, and you are very understandably asked to be respectful of your fellow guests with regards to noise levels at night. This really won't be a problem unless you were dedicated to going nuts though.

We loved every aspect of this extraordinary property, from the extremely personalized attention (only three rooms in the hotel!) and kind, generous, helpful staff, to the gorgeous, unique space that feels more like a sumptuously appointed luxury apartment than a hotel room, complete with lovely artistic details everywhere you look. La Roma is a special neighborhood in a special city and we genuinely could not think of a better place from which to explore all that it has to offer.

Stayed in October 2022

noise carried in the building. it wasn’t a major issue for us but we could hear the people above us at times.

beautiful space in a great area.

Stayed in September 2022

Absence of lobby, bar, Cafe etc

Wonderful room, personalized service and very helpful staff

Stayed in July 2022

Not a thing loved it all

La Valise was a dream! We were so lucky to be able to book it for one night of our vacation- we switched hotels just to stay here. we stayed on the top floor La Terrace with the bed that rolls out to the patio. Staff was very friendly, welcoming and extremely accommodating. They even helped us with recommendations and reservations. As far as location Roma Nte is hands down the best location to walk around to fab restaurants and bars as well as experience the colonial architecture. They also deliver a beautiful breakfast from Rosetta Panderia so no need to wait in line for some pastries! The A/C was perfect you have a small fridge with waters the shower is great and plenty of room!

Stayed in June 2022

Lovely boutique hotel, beautiful spacious suite with everything you need in a great location. Staff are incredibly attentive and helpful. Highly recommend

Stayed in May 2022

Because it is a house, I keep forgetting that I have to carry my heavy luggage up 3 flights of stairs...but luckily the staff is always helping which makes me feel bad.

La Valise is so cool and the staff is always so helpful and amazing. My favorite place to stay in CDMX.

Stayed in April 2022

everything was absolutely fabulous. I have been dreaming of staying at la valise for a while, and it lived up to every expectation. my partner and I stayed in the patio suite. it was spacious, quiet, clean, well designed and so cozy. every night before dinner he took a bath while I read in the hammock, with just a window between us to chat. the staff was wonderful, especially Cesar & the lovely woman who brought us an amazing breakfast every morning. already planning our next trip!

Stayed in April 2022

Everything was perfection!!

pristine, chic, private and the friendliest staff!! the neighborhood, Roma Norte, is second to none. Will not hesitate to stay here again!!

Stayed in February 2022

Nothing.

Our return trip to Mexico City must include a stay at La Valise. A (very) small design hotel, you get to experience a perspective in Mexican design. Our last trip, we stayed in the magical La Luna room and this time we stayed in the El Patio room, where the outdoor space was thoroughly enjoyed. It’s a lovely space to enjoy a good book or just chill out. La Valise is the place where the experience is to just sit back and enjoy the room. Staff are very welcoming and attentive. In-room breakfast is brought to you each morning. The location of the hotel is ideal. The hotel is walking distance to plenty of restaurants, sites, cafes, shops, museums (some are temporarily closed due to COVID) and services. Will stay at La Valise again and again. Highly recommended.

Stayed in February 2022

1- The property isn’t a hotel. we were surprised that it’s rated as a four stars hotel because it’s not; there is no lobby, no facilities, no elevator, and many other features you find in a 4stars hotel. It looks like a regular building with three rooms. It’s a nice property though but similar to Airbnb experience not a hotel experience. 2- the breakfast is from a different place, it was the same every day until we asked to change and the staff were super nice to offer us other options, the only thing is the breakfast was so cold when we had it. 3- the location is good, it’s not central though but has many nice restaurants around

The room is nice and clean; it has a unique style especially the room on the roof. The staff are super kind and helpful!

Stayed in October 2021

Two of the rooms are on 2nd floor, so lots of walking up and down the stairs (staff helps with the suitcases, but still) Quite noisy from the street (but I guess it is quite common in CDMX) Breakfast includes only cold dishes (fruits, yogurt, granola, pastry) - it is tasty but provides no variety Quite dirty floor on the terrace - it's hard to maintain it clean, but still, quite uncomfortable if you want to lay on the bed afterwards

One if the best hotels I stayed in Great interior, very room The most helpful staff Tasty breakfast Fluffy towels in the bathroom Fridge full of water and coke :)

Stayed in October 2021

Our room wasn’t ready when we arrived even though we got to the hotel 3.5hrs after the room was supposed to be ready. Some of the staff also were not very helpful and a little rude.

The room was stunning and in a good neighbourhood.

Stayed in May 2024

All of the above.

We arrived at the hotel which was fully under construction. I wish this was communicated or reflected in the price . There are no communal areas , no reception , no breakfast room or library . Everything is under construction. Hot water didn’t work and had to be fixed both morning and evenings . We were pretty much confined in our room which was on a second treacherous floor without an elevator . Upon arrival we were informed that our room was swapped , we were given a different room from what we booked - not OK La Valise . It was similar but not what we paid for . Additionally the staff told us our tea, fruit and yoghurt will be brought in the room ( not a 5 star hotel breakfast ) but then forgot about our breakfast and early check out . All in all , if we were told from the outset that this hotel was being renovated and had limited amenities or if the nuisance was reflected in the price we would have decided whether to stay there or not . Probably not but we would have at least had a choice . While the freshly painted room had a very heavy paint smell which made us extra uncomfortable was nice , it was half the size of the one we booked . At the time of writing this La Valise is definitely not a 5 star hotel and the room is definitely not worth £495 pounds , it’s more of an Airbnb experience in a nice house .

Stayed in November 2023

The price of the hotel is double the amount of other reputable brands (eg W Mexico City). For the price I expected a better breakfast and more small touches. For example, there weren't any q-tips, shower caps, or wash clothes in the bathroom. When I asked, all were promptly provided except the wash cloths. So essentially, you have to just wash your body with your hands which is odd. I did ask for something & they provided a body scrubber, however it was so rough I couldn't use it. Bath tubs are great but they should provide bath bubbles along with the bath salts. Also, the robes weren't nice spa robes (waffle knit, not soft & not one size). There weren't slippers provided but given when asked. However, the slippers were very cheap quality...they weren't even the standard quality you find at hotel or even ones you purchase on Amazon. I stayed in La Terrazza and La Luna. Terrazza wasn't as big as the pictures make it seem, selling point is only pushing bed outside, bathroom wasnt that great. Luna felt larger, better room layout, better bathroom. As someone who loves staying in boutique hotels and am okay spending more for luxe accommodations, I was extremely disappointed in the lack of touches this place offers for the price paid. Spending $500+ per nite in CDMX I expected luxe luxe. I'm not sure if their pricing is based more on square footage of the rooms but I'd rather spend half to stay at other luxe accommodations in the city.

The breakfast was okay. It was outsourced, pastries were just okay, coffee could've been better. Yogurt & fruit were great. Presentation was lovely. For the price paid, expected a hot breakfast. The staff was really friendly and very helpful. Rooms were clean, bed was comfortable. Location was great!

Stayed in July 2022

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Stayed in December 2023

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Stayed in November 2023

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Stayed in October 2023