Carretera Escenica 5255, Fraccionamiento Las Brisas, 39510 Acapulco, Mexico
#5 of 89 hotels in Acapulco
Guests' ChoiceBased on 231 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 19 May 2024
Haytham
United StatesSeeing a drone flying close to my private pool in my unit
Receptionist allowed an early check in Delivering the breakfast through the magic box
Stayed in May 2024
Reviewed: 17 May 2024
Robert
AustraliaWifi was weak in certain areas
Everything
Stayed in May 2024
Reviewed: 14 May 2024
Annika
BelgiumNothing really.
Very spacious room and comfortable beds. The staff was very helpful and nice. The whole place is breathing understated luxury. The restaurant and bars were very well equipped, and served delicious food and drinks.
Stayed in May 2024
Reviewed: 14 May 2024
Dr
GermanyNothing at all
It was a very nice and peaceful stay there. Everything was great and the stuff were super friendly. It really really worthy to try:)
Stayed in May 2024
Reviewed: 7 May 2024
Fernando
BrazilTodo muy bien .
Todo muy bien.
Stayed in May 2024
Reviewed: 27 April 2024
Anthony
MexicoThe view is incredible, we had a private pool, they brought breakfast to our room and welcomed us with a bottle of wine and a couple of margaritas. The staff was super friendly and helpful, and the beach club was absolutely incredible. The food at the restaurant was delicious and then there’s a bar near the top of the complex to view the sunsets in Acapulco Bay.
Stayed in April 2024
Reviewed: 17 April 2024
Maïtten
CanadaThe amazing view. Jeep services.
Stayed in April 2024
Reviewed: 7 April 2024
Siouxzanne
United StatesIt was all good.
We were able to check in early. The staff at the desk were very polite and helpful.
Stayed in April 2024
Reviewed: 12 March 2024
Mark
United KingdomAcapulco is having a tough time with the after effects of the hurricane and the ongoing crime
great view and facilities. The location overlooking the bay was amazing . The pool was great
Stayed in March 2024
Reviewed: 7 March 2024
Timberly
United StatesYou had to wait for a cart to transport to the room, I arrived late one night and was not well and I had to wait for over 1/2 hour to get to my room
The staff was nice
Stayed in February 2024
Reviewed: 30 January 2024
Fernando
United StatesHaving to wait for a request
Ok
Stayed in January 2024
Reviewed: 11 January 2024
Ana
MexicoWaiting time at the restaurants was very long. Waiting time at room service was also very long. The quality of the breakfast delivered to the room could be improved.
Wonderful view Very nice and clean room Very friendly staff
Stayed in January 2024
Reviewed: 6 January 2024
Bruno
United KingdomFacilities, location, service
Stayed in January 2024
Reviewed: 30 September 2023
Ian
United StatesThe menu for the restaurant and room service could use some updates. Almost all options are filled with bread and sugar. They have strong traditions since the 50s but there could be updates made without breaking the 1950s vibe. I don’t think serving sugary bread with every meal is doing any of the poolside guests any favors trying to maintain their summer bodies. Also some coffee options other than “cafe de cafetera” would be nice.
I always love a weekend at Las Brisas. The view is unbeatable as is the privacy of the private pools that most of the rooms have. Also I love that there are electric car chargers when I drive my plug in hybrid from CDMX.
Stayed in July 2023
Reviewed: 29 September 2023
Myrellal
North MacedoniaA bit erratic clean up schedule? Sometimes cleaning started at 4, 6…? Lots of towels, and if you called they came right away.
The privacy, the views of the bay!, the restaurants, the magnificent water club with different pools and Sandy areas….the staff was wonderful and a private pool is always a plus…
Stayed in September 2023
Reviewed: 22 September 2023
Lorena
United StatesEverything was fine no complaints
Breakfast was ok and the location was just a little far from everything walking distance but having delivery to the hotel was a plus
Stayed in September 2023
Reviewed: 23 August 2023
Oscar
MexicoThe restaurant needs to have a kids menu
Privacy of having your own pool
Stayed in August 2023
Reviewed: 31 July 2023
Moreno-campos
United StatesDistance
Location
Stayed in July 2023
Reviewed: 20 July 2023
Pablo
MexicoDesign privacy comfort 100%
Stayed in July 2023
Reviewed: 11 July 2023
Daria
MexicoNothing :)
Exceptional experience - very attentive staff, beautiful and clean rooms, amazing views. Privacy of a private pool, great experience at a beach club by the sea. Great food, everything!! We'll be back
Stayed in July 2023
Reviewed: 16 June 2023
Emilio
United StatesNothing
Everything
Stayed in June 2023
Reviewed: 15 June 2023
Alberto
United StatesTired facilities.
Attention & location.
Stayed in June 2023
Reviewed: 2 June 2023
Patricia
United Statesno handrails to help me in and out od the pool
phenominal view, excellent and beyond customer service. my own private pool.
Stayed in May 2023
Reviewed: 28 May 2023
Catherine
United KingdomWe had no problems with anything
Location perfect The Casita was beautiful. The sunset bar was fabulous. The staff at the reception were very accommodating and helpful.
Stayed in May 2023
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