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Reviews of Hotel los Arcos 3 stars

Juan Ruiz de Alarcon 4, 40200 Taxco de Alarcón, Mexico

#7 of 27 hotels in Taxco de Alarcón

Guests' Choice

Review score

Based on 120 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    9.0

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 22 May 2024

    8.0
    Historic hotel in a great location.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The rooms have smaller windows and we had no view, but that was a small thing.

    Location was excellent and hotel is very beautiful. It is only a 2 minute walk to the square.

    Stayed in March 2024

  • Reviewed: 10 May 2024

    10
    Best hotel experience in Mexico
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was extremely warm, but we are visiting Mexico in a heatwave, even by their standards!

    The hotel building is a magnificent colonial town house built around a spectacular courtyard. The location could not be better for old Taxco, with everything close to hand. Citlal, the owner, speaks excellent English and she could not be more helpful. She actually took us to a friend's silver shop, when we asked for advice on where to start buying silver amongst countless shops there. We didn't need to look any further! She also clearly takes great pride in her beautiful hotel, and well she should! It was great value for money and we would recommend it for anyone who wants character, style and views (from the fantastic rooftop terrace).

    Stayed in May 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower wasn't working well

    The location

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    overall the kindness of the people made our stay in taxco very enjoyable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    the noise level , close to town

    restaurant was excellent ..flavor,decor, service

    Stayed in February 2024

  • Reviewed: 17 January 2024

    9.0
    Beautiful hotel for 1 night stay
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    Nothing.

    The location is excellent. It is just a few minutes from the center to visit the Cathedral, market, churches, etc. The room is spacious for 2 people and clean. The top roof view is amazing. The hot water works perfectly fine. The bed is comfortable. Many restaurants are nearby. Free parking for us, but it is in a different location. The reception is nice and friendly. The hotel has great decorations and architecture. Wifi connection is stable.

    Stayed in October 2023

  • Reviewed: 7 January 2024

    10
    Amazing place
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The location (close by the main plaza), the building is amazing, ability to get the breakfast and diner downstairs.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    10
    Great value and lots of character
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Been to Taxco several times, this is our only hotel choice

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Beautiful hotel, excellent location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the best experience, insist for a room in the back.

    Beautiful hotel, exceptional property, very good location.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    A wonderful experience!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    This hotel looks so beautiful. It has a very photogenic courtyard and a spacious terrace with an amazing view. So many unique details, including the room key! The room (2 queen beds) was very spacious with plenty of surfaces where we could lay out our things. The room had a standing fan but we only used it for white noise. We stayed for two nights and while we were out during the day, the room was freshened up nicely. As busy as the area was during the day, the nights were quiet, at least no noise in our room (one window was facing the courtyard, the other one the alley). The staff were friendly and helpful. We didn’t try their restaurant, so can’t say anything regarding the food.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    restaurant

    room

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A loved it!!

    Lovely colonial mansion with all the original features. My room was very comfortable. A fabulous location and lovely staff. Nothing was too much trouble!

    Stayed in November 2023

  • Reviewed: 22 November 2023

    10
    Incredible.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is one of my favourite hotels I've ever stayed in. It's so characteristic, even by Taxco standards. Beautiful doesn't do justice to how nice the hotel is, and the location could not be any more perfect. Gracias a todos!

    Stayed in November 2023

  • Reviewed: 23 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had to swap rooms it was still nice but our first room was nicer.

    The hotel was so beautiful and the rooftop terrace amazing with 360 views of the city! Beds were so comfy too. The building itself was an old convent and had such charm. The arts and crafts they had were also very tasteful.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    9.0
    Gorgeous hotel in great location.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    No enough power points in room and those that were in there were hard to access.

    Absolutely gorgeous hotel in a great location. Loved our room - huge and comfortable.

    Stayed in September 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location. Aesthetic look and cozy rooms.

    Stayed in July 2023

  • Reviewed: 12 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel in a great location. Feels like your in an old Italian village. They property is close to 500 years old. Very historic, staff was very friendly and let us check in at 9 am at no extra charge.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    Great stay would definitely return for a 2-3 day stay.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Water pressure was a bit low. Carrying suitcases up narrow stairs. Gigantic key (although it was social media-worthy). I didn't drink the water from the water pitcher in the room.

    Great location, safe surroundings and beautiful architecture. You really feel you are in a small town in Mexico and around the corner from the main square.

    Stayed in June 2023

  • Reviewed: 10 May 2023

    8.0
    Beautiful hotel in a great location but no AC
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is no AC and room gets so HOT. I couldn't sleep at all...

    Location is perfect and the hotel itself and interior is so beautiful.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    10
    Lovely Stay in Centro
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights

    All was great.

    Loved the space, beautiful old building rich in history, fountains and greenery around the property. The room itself was a great size for two. No air conditioning but an electric standing fan that cooled down the room. Overall clean, well decorated Spanish style, tiled bathroom with good water pressure and hot water. Walking distance from the central plaza and many restaurants and shops.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room smelled like humid and sweage a little bit, but everything else is good

    Stayed in May 2023

  • Reviewed: 1 May 2023

    10
    Cute, well located hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't really any plugs to charge our devices in the room. Only 1 was free and it was in the bathroom.

    A very cute hotel, with a beautiful courtyard and rooftop. Amazing location, very close to the zocalo. Room was clean and well decorated. We ate breakfast in the hotel restaurant and it was very good.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    even better than the photos. everything was perfect loved all the terrace areas for relaxing

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    Like a fairytale, beautiful hotel within a beautiful city.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Extra charge for the 3rd guest. Seems unnecessary. Parking location was a bit far, but can't be helped given the layout of the town.

    Location was very central. The building is beautiful, and there is a tree in the courtyard that was in bloom. The terrace and the restaurant spaces have amazing atmosphere. Rooms are large and comfortable.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    8.0
    Beautiful hotel for a fair price.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee maker in the room and no coffee on the property until 8 am. Very low water pressure in the shower. Hard lumpy pillows. No AC. Huge key chain so always had to leave room key at the front desk. Way too big and heavy to carry with you anywhere.

    Beautiful old hotel. Great location. Good price. Good food at the restaurant.

    Stayed in January 2023

Showing 1 – 25

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