calzada madero 1254, 68030 Oaxaca City, Mexico
#77 of 201 hotels in Oaxaca City
Guests' ChoiceBased on 42 hotel reviews
8.6Cleanliness
8.8
Comfort
8.7
Location
8.1
Facilities
8.4
Staff
8.8
Value for money
8.5
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 April 2024
Gregorio
United Statesno refrigerator
very good
Stayed in April 2024
Reviewed: 5 March 2024
Ekstedt
United StatesEverything was and nice place to stay
Everything was good and nice place to stay'
Stayed in March 2024
Reviewed: 2 February 2024
Andrew
New ZealandNothing
Lovely spacious grounds, hummingbirds in the trees and a big pool. Nice to find vegetarian food in Mexico.
Stayed in January 2024
Reviewed: 5 November 2023
Man
GermanyThe internet was extremely poor. There is no wardrobe in the room.
Excellent rooms and all the complex. Very clean. Spa Excellent.
Stayed in October 2023
Reviewed: 9 August 2023
Juan
MexicoEXCELETE HOTEL Y SU RESTAURANTE
Stayed in July 2023
Reviewed: 8 August 2023
Navarro
MexicoThe beds
The facilities are so good 👍
Stayed in August 2023
Reviewed: 8 August 2023
Navarro
United StatesIn the room 225 the beds that's not good because they have " ruedas" and it was very uncomfortable
The facilities, the pool the people and the restaurant All of them are very good 👍
Stayed in August 2023
Reviewed: 20 February 2023
Laura
Netherlandsunfortunately no free coffee in the morning and a bit far out of the center but you can walk or talk a taxi
swimming pool was nice and the room very clean, nice staff!
Stayed in February 2023
Reviewed: 22 January 2023
Barbara
IrelandThe only drawback was the distance form the city centre. We were staying for four days and took a lot of taxis initially before discovering that many of the buses across the road went into or close to the centre - and that was great.
We really liked this hotel and the staff. The rooms were well decorated and spacious and the beds were very comfortable. The people in reception were very welcoming and the cleaning staff were excellent. The pool was lovely and we almost had it to ourselves. It was very quiet - hard to believe you are in a big city.
Stayed in January 2023
Reviewed: 2 January 2023
Veronica
MexicoI couldn't connect my charger to the wall outlet
Excellent location, comfortable rooms, very quiet, very clean.
Stayed in January 2023
Reviewed: 9 December 2022
Julio
United Stateseverything was very clean.
Stayed in November 2022
Reviewed: 20 September 2022
Liliana
Mexicosin comentarios
El staff fue muy amable y servicial
Stayed in September 2022
Reviewed: 17 June 2022
C
CanadaNo AC- if you are travelling during the hot months it is something to consider. Very uncomfortable to sleep.
The whole spa ambiance experience- an oasis in the middle of Oaxaca
Stayed in May 2022
Reviewed: 3 June 2022
Diego
MexicoGreat place! super clean and the staff was super attentive. We had an issue with the TV and they fixed it super quickly also the food in the breakfast was fantastic
Stayed in May 2022
Reviewed: 2 November 2021
V
LithuaniaIt was supposed to be a calm place, outside the centre, but the kids were running, playing outside our room till 3 am (this might been because of Dia de Muertes, but it happened two nights in a row). TV remote control is hard to understand. We had an early flight and there was no hot water at night. The pool is oh so cold.
Very good breakfast although it's for additional cost (160 pesos). Room cleaning works like a clock. I enjoyed the memory pillows.
Stayed in November 2021
Reviewed: 20 October 2021
Paul
United KingdomThe toilet was continuously flushing. The food was vegetarian only
The staff, the swimming pool were great. The room was very clean
Stayed in October 2021
Reviewed: 30 August 2021
Norma
United StatesEverything was fine and good but the wifi wasn't really working good but overall the hotel had great service.
The Hotel is beautiful, very relaxing and I love the garden. The service was and and the employees were amazing, very atentitive.
Stayed in August 2021
Reviewed: 5 January 2024
Colzani
United StatesIt was far away from downtown. No way you can walk, there was a strike one day, because the whole town has a lack of water no taxi wanted to take us back to the hotel and we ended up walking for an hour. They should specify in their website that they do not serve alcohol and that you are not allowed to have alcohol in your room if they have to clean any empty bottles, you will be charged $200 the restaurant is vegetarian which is fine, but the hotel is not in a good neighborhood. So the restaurants around there are not very nice .
It was clean. The spa was lovely.
Stayed in December 2023
Reviewed: 28 December 2023
Diego
ColombiaNo place to work, bad internet, no so helpful staff, not great location, there are no spaces for you to make remote work, you can not even use the restaurant space to conect
Property exteriors
Stayed in November 2023
Reviewed: 21 September 2023
Boyle
IrelandA long walk from center
Clean hotel, room was very dark
Stayed in September 2023
Reviewed: 13 October 2022
Oana
Romaniabasic, more like an inn, not exactly the feeling of a spa
walking distance to centre
Stayed in September 2022
Reviewed: 25 February 2022
Petr
Czech RepublicThe whole area resembles a basic motel where you may wanna sleep over rather than enjoy your stay. The rooms are very dark. The walls are as if made of paper and the pool could have been better maintained. I have also never seen a closet in a bathroom 😀. Finally, the price is pretty steep for what it has to offer. There are hotels for almost half a price that are somewhat cozier in the region.
There's a free parking which is why I picked this place. There's a huge supermarket right next doors.
Stayed in February 2022
Reviewed: 7 November 2021
Juliane
GermanyStaff seemed not to care about anything. He gave us the key without mentioning the pool or breakfast and they couldn't answer any questions. Also, I know it's my fault not speaking Spanish in a Spanish speaking country, but I did chose this hostel also because it said English speaking staff. But nobody did. Quite disappointing since we were looking to get some help
Room was big and clean. Beautiful garden and nice pool. Overall, this could be quite a hotel.
Stayed in November 2021
Reviewed: 14 February 2023
Anonymous
Canadagood location. easy bus trip to Centro
Stayed in February 2023
Showing 1 – 25
Liverpool, UK
Kudowa-Zdrój, Poland
Melbourne, Australia
Sunny Beach, Bulgaria
Barcelona, Spain
Myrtos, Greece
Incheon, South Korea
Pechory, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content