Independencia Numero 17 Colonia Centro, 06050 Mexico City, Mexico
#145 of 539 hotels in Mexico City
Guests' ChoiceBased on 513 hotel reviews
8.7Cleanliness
8.9
Comfort
8.7
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 21 May 2024
Ximena
Costa RicaRoom: we expected the hotel to have AC and it didn't, MX is really hot and an AC should be a must
Customer Service is incredible, everyone was helpful and polite
Stayed in May 2024
Reviewed: 20 May 2024
Ursula
SwedenSlow internet, all the staff didn’t speak English.
The location and staff in the reception and the doormen.
Stayed in April 2024
Reviewed: 6 May 2024
Luis
United StatesIn the heart of CDMX
Stayed in April 2024
Reviewed: 5 May 2024
Greg
CanadaExcellent food.
Stayed in April 2024
Reviewed: 4 May 2024
Ursula
SwedenSlow internet in the room !
Location, and the people around, specially the staff who tried the best of accommodating us with bad Spanish language knowledge.
Stayed in April 2024
Reviewed: 26 April 2024
Leon
United StatesIf they offered ac
Friendly staff
Stayed in April 2024
Reviewed: 21 April 2024
Johanne
CanadaThere was no air conditioning. Staff willing to help in hotel. But couldn’t recommend a restaurant excep for hotel restaurant. It was very good.
It was very Central to historical Centro.
Stayed in April 2024
Reviewed: 19 April 2024
Leslie
United Statescompared to the last time I stayed there, the cost was much higher.
Excellent location.
Stayed in March 2024
Reviewed: 10 April 2024
Maria
United Statesthe weather was too hot and hotel doesnt have ac in rooms. it only has fans and ceiling fans. but we managed to open windows
the location of the hotel is excellent, right downtown for all historic site
Stayed in March 2024
Reviewed: 10 April 2024
Javier
United StatesAfternoon and Night customer service
Location. Morning customer service.
Stayed in April 2024
Reviewed: 7 April 2024
Robert
MexicoWe asked for an iron, but it never arrived and no explanation was given. On checking on this at reception, the one was too busy putting on makeup and the other two were too busy chatting, so why bother? The room was not spacious and the lighting was odd, but the bathroom was nice.
Location: near ChinaTown, BellasArtes, and the Foreign Ministry. Good restaurant.
Stayed in April 2024
Reviewed: 1 April 2024
Carolyn
CanadaThe room was a bit warm, no ac but a ceiling fan and a floor fan. I would try for a north facing room. Power in the hotel was iffy, during the morning rush. Staff was very helpful.
La Bufa , the attached restaurant had a great weekend buffet, all the delicious Mexican breakfast items. The A La Carte menu was also very good value on weekdays. The location was great, 7 blocks to the Zocalo, two blocks to the Palaise de Belles Artes, (and metro) The tour to Teotihuacán picked up right at the hotel. China town was adjacent, excellent pastor taco stand around the corner! The Jacaranda trees were in bloom, it was great.
Stayed in March 2024
Reviewed: 29 March 2024
Francesco
ItalyThe room was a bit dark
Good Hotel, very good quality for price. Some rooms are a bit dark. Service is very good, and position is top.
Stayed in February 2024
Reviewed: 28 March 2024
Donald
United StatesNothing disappointed
Location and cleanliness
Stayed in February 2024
Reviewed: 11 March 2024
Kaja
CanadaAs in all of Mexico City, a real shortage of tourism related people who spoke English. Thank goodness for Elizabeth at this hotel!
Close to Old Town. Great breakfast for purchase -100 pesos. Great value.
Stayed in February 2024
Reviewed: 9 March 2024
David
New ZealandGreat location for centre mexico city.
Stayed in March 2024
Reviewed: 3 March 2024
Elizabeth
United KingdomBe nice to have a coffee maker in the room
Location is excellent. Staff really helpful
Stayed in February 2024
Reviewed: 1 March 2024
Douglas
United StatesMy only complaint was my next door neighbor who talked loudly until 2AM. The sound insulation is not very good
The location. It is close to many lines. I would stay there again
Stayed in February 2024
Reviewed: 1 March 2024
Peter
Australiaonly issue really was fan only had one speed ..high .. we didn’t use ..but in the warmer months I think it would be hot or noisy with fan .
Location was good .. whilst it can a bit daunting after 9pm .. it is well located for accessing the central district and as such is amazing value. Hotel generally in good condition and staff nice and helpful.
Stayed in February 2024
Reviewed: 29 February 2024
Ben
United StatesThe elevator that can be heard in various parts of the hotel. If that can be fixed, the hotel would be close to perfect. The wi-fi is OK. Like many things in Mexico it is a bit slower than I might have wanted, but it was workable.
I've been back to this hotel at least 4 or 5 times. This was my longest stay. One of their elevators was quite noisy and my room was near it. I complained and they responded immediately and courteously and changed my room to a quieter one. The staff members are friendly and responsive and this makes my stay there enjoyable. My waiter, Sergio, speaks enough English so that this non-Spanish speaker could feel at ease in the hotel's restaurant. The hotel is in a busy part of town and Mexico City is very busy. Be prepared for lots of people, Chinese food nearby, and nearby museums and the Alameda Park.
Stayed in February 2024
Reviewed: 28 February 2024
Sevi
GreeceThe soundproofing.
Big and very clean rooms, friendly staff, convenient location and tasty breakfast. The mattress of the bed was also very good.
Stayed in February 2024
Reviewed: 21 February 2024
Diana
MexicoRefrigerator
Excelente
Stayed in February 2024
Reviewed: 18 February 2024
Andrew
United KingdomLack of air conditioning in the room, just a fan on the ceiling circulating the warm air in the room, because of the noise from china town was almost impossible to keep the small ventilation window open ( but it was Chinese new year) maybe quieter outside of this time
Nice location in the historic quarter, in the heart of china town, nice reception and good value for money, nice breakfast in the restaurant and good service
Stayed in February 2024
Reviewed: 15 February 2024
Yirong
GermanyThe walls of the hotel in Mexico are thin, you can hear the neighbors talking. Luckily my neighbors are quiet.
Change bed sheets everyday, very clean. The staff are friendly. Easy walking distance to Zócalo.
Stayed in February 2024
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