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  5. Reviews of Mathias Luxury Plus by Viadora

Reviews of Mathias Luxury Plus by Viadora

2 Río Danubio, 06500 Mexico City, Mexico

#28 of 547 hotels in Mexico City

Guests' Choice

Review score

Based on 37 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.7

  • Facilities

    9.7

  • Staff

    9.7

  • Value for money

    9.4

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 19 nights
    • Submitted via mobile

    I think the sofa set needs a deep cleaning. The master shower is also leaking into the bathroom. Some attention need to be made to the details.

    It’s very spacious and the service is very good. I had a problem with the noise the aircon made and they moved me to another unit. I feel safe as a single female traveler in the property and in the neighbourhood.

    Stayed in May 2024

  • Reviewed: 1 March 2024

    8.0
    Lovely accommodation in local neighbourhood area.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    We found the language barrier very difficult. Whist we have no expectation of anyone to have to speak English it is very difficult communicating with front desk staff that have no understanding. 3 times we discussed getting a car to the airport and gave them the address. Only to find we owed the driver and extra 1050 pesos (on top of 350) to take us to the right airport. We got there as it was go to gate. The only other issue is the lack of sound proofing we constantly heard the people upstairs. Who usually got in about 3.30 am. It would really help if the legs of chairs had pads put under them as the scraping as they were pulled out and in was very noisy. However the apartment is lovely, the area great with easy access to other areas, the staff very friendly and close to major attractions. We would stay again but would definitely bring chair pads😆 there’s no way we could have got that message across without a physical item.

    We loved the apartment. It was well fitted out and immaculate. The beds were very comfy.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Really great service and comfortable beds
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The place was exceedingly spacious with wrap around porch. The toiletries were very nice and they provide plenty so you do not run out. Cleaning staff was great and paid attention to small details and returned some money we had dropped under the bed without realizing. Right next to a Walmart and cute cafe for convenience.

    Stayed in February 2024

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 7 nights

    Wifi not very good. And from the photos of one bedroom, we expected a tub, not only showers in the bathroom.

    The location! it is very nice and quite neigborhood. and it is right between Roma and old city town area, thus walking distance to fance or local street food locations.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    Beautiful apartment, great location
    • Business trip
    • Solo traveller
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    I didn't have direct communication (vía message) with anyone--in case I wanted to request late check-out or found out that the coffee maker didn't work. Instead, I had to go downstairs and talk to the night guard, which can be a bit awkward.

    Lovely apartment, perfectly located, great service

    Stayed in December 2023

  • Reviewed: 1 October 2023

    10
    Stylish, comfortable, felt like home
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    Nothing.

    Stunning apartment with amazing views. Very well-appointed with attention to details often missed in hotels such as paper towels, napkins and a starter packet of coffee for the coffee pot that made 2 pots!

    Stayed in September 2023

  • Reviewed: 1 July 2023

    8.0
    Great value for the money. Nice unit. Pleasant staff.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 7 nights

    Basically all good but unit needs a little owner attention: curtains were falling off the rods; lamp lightbulb falling off the lamp; and cable box falling off the TV. No sppons, some chipped glasses. Overall OK but won'r be if someone does pay attention to the details. Note: no AC other than in master bedroom so avoid during very warm period. We were told they normally had large fans but they were somehow not available.

    Unit was stylishly decorated and comfortable. Great storage/clostes. Staff was pleasant and did their best to accomodate any requests. Basically all good but unit needs a little owner attention: curtains were falling off the rods; lamp lightbulb falling off the lamp; and cable box falling off the TV. No coffee spoons, some chipped glasses. Overall OK but won't be if someone does pay attention to the details soon.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    Luxurious Stay Near Everything
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night

    AMAZING!! Beautiful, sweet, wonderful, comfortable, central. Really lovely stay. Perfection.

    Stayed in March 2023

  • Reviewed: 31 May 2023

    10
    The best hotel group in Mexico City
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 5 nights

    Wifi was sufficient but could be better.

    This is an incredible hotel. The space of an apartment but the comforts of a hotel with daily maid service and 24/7 doorman/front desk. The entire apartment is amazing and the staff is excellent. They have several properties and this is the best hotel group in Mexico City.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The apartment was very well furnished and well stocked with crockery, cutlery etc. The staff were very helpful., bringing a kettle so we could boil water for tea and a portable air conditioner to help cool the living room area. We also left a bag with some jewelry behind in error and the staff let us know and helped arrange to fet it back to us.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    10
    Will be staying again during future stays in CDMX.
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Blackout shade in the main bedroom didn’t work very well. Not a big deal, but, the light carries well into the bedroom at night.

    Beautiful property with plenty of space and all the amenities you need. Staff was amazingly attentive and helpful to any and all needs.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    nothing, Every thing was perfect.

    love everything about it, well decorated super clean, The staff went beyond to make our stay as comfortable as possible. The door guards were very helpful, friendly and amazing people.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    10
    Incredible lodging at a great price point
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Excellent stylish furnishings with a balcony and comfortable bed. Friendly and helpful staff at the property.

    Stayed in January 2023

  • Reviewed: 24 March 2023

    10
    Great - I will book it again if traveling to Mexico City
    • Business trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights

    Staff could have been better at recommending local restaurants

    Quiet and very nice and roomy. Great neighborhood and close to many things

    Stayed in March 2023

  • Reviewed: 25 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    the space we had and the layout was amazing. we had more than enough room

    Stayed in December 2022

  • Reviewed: 24 February 2023

    9.0
    A Delightfully Comfortable Residence
    • Leisure trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    If one were to nitpick a little, the blackout shade in the master bedroom hallway, adjacent to the bathroom isn’t fully blacked out. A pretty minuscule area of improvement.

    The apartment unit is simply beautiful. It was clean, comfortable, modern, and well appointed with smart furnishings. I also very much appreciated the hospitality of the staff. They welcomed me warmly and continually catered to my needs. Additionally, I appreciated the eco-consciousness of the well stocked full-sized toiletries.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    10
    Recommended!
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No negatives.

    Everything was perfect. The manager also called ahead for me to use the pool at another property while waiting for my flight. Exceptional service.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    10
    amazing and comfortable and clean! felt so luxurious
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    nothing!

    beautiful space! love the staff too!

    Stayed in January 2023

  • Reviewed: 19 January 2023

    10
    Wonderful!!
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    Loved how quiet, clean and modern it was.

    Stayed in December 2022

  • Reviewed: 6 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    amazing apartment! and very warm hearted host!

    Stayed in December 2022

  • Reviewed: 21 December 2022

    10
    It’s like a five star hotel apartment!
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Very modern, very clean and fully equipped hotel style 2 bedroom apartment. 24 hour reception.

    Stayed in December 2022

  • Reviewed: 10 November 2022

    10
    This is a well maintained apartment with kind security guards and in a great location. I’d stay here again, very nice pl
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted via mobile

    it was all very nice

    safe location, clean and elegant space

    Stayed in November 2022

  • Reviewed: 14 September 2022

    10
    We will be back !!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The service was outstanding! The apartment was as promised. The front desk received us at midnight without hesitation! Perfection

    Stayed in September 2022

  • Reviewed: 19 August 2022

    10
    Best place on entire trip through central Mexico
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Really can’t think of a thing I’d change

    Everything — just an excellent place in every way.

    Stayed in August 2022

Showing 1 – 25

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