The pool is a nice place to use in the heat of the day. They could use more and better lounge chairs around pool area. Breakfasts were adequate but quality could be improved.

The hotel manager is wonderful. She is a great communicator, and tries to get the best transport and pricing for wherever you want to go. She definitely made our stay better by accommodating our check in and check out requests. All of the staff there are friendly and accommodating. There are excellent restaurants within walking distance. One of our favourites “Dons” only a block away. Beds are very comfortable, rooms with fridge is nice. The area is safe.

Stayed in January 2024

Can get noisy at times with children running through the halls.

A relaxing and comfortable stay made even more special with the extremely helpful and accommodating personnel, including the manager Yailene, and the staff, Karla, Estefany, and Jose Luis. Thank you all!

Stayed in January 2024

It was unfortunate that there was not a place to sit and lounge in the sun by the pool.

The room was very clean and comfortable. The staff was very helpful. The breakfast was very enjoyable with a very nice staff member looking after us

Stayed in February 2024

Nothing.

The staff members were amazing and friendly, they went out of their way to always help us and answer our questions. Rooms were very spacious and everything function perfectly. The pool was always clean.

Stayed in January 2024

Breakfast is reasonable

Stayed in October 2023

It was first floor, right next to the pool and it had a lot of mosquitoes

Rooms are big and comfortable, enough space for two people. Also wifi it’s very fast

Stayed in August 2023

Oye buffet staff member was a little rude. It Made the breakfast experience a bit tense

Everything

Stayed in May 2023

I prefer bacon and eggs and toast

Didn't like it

Stayed in March 2023

It was good service was great

Stayed in April 2023

La alberca limpia, la habitación limpia y todo el hotel en general limpio.

Stayed in April 2023

It would be nice to have some sort of drinking water, even just one bottle in the room when you arrive. Towels are small and not great by the pool, they should think about getting some larger, pool only towels as many people travel with carry-on and won’t bring their own. Had to pay for all 7 nights upfront which is a bit unusual and also not how it is listed here. Didn’t love the 2 days in a row of gas-powered power washing happening on the pool deck and really wish they would clean off the dirt and bird poop on the loungers.

Beds are quite comfy and really liked the pool, would be nice if the loungers were like the ones in the pictures. Breakfast was good, nothing exciting but a nice easy breakfast. Would have loved to have some water available at breakfast in addition to the juice and coffee. Staff was friendly and helpful, easy to get a taxi.

Stayed in April 2023

Feels like a business hotel with no character. Not much nearby to walk to. 10-15 min walk to town center. oxxo 3+ blocks away. Nowhere near a beach for swimming. You'd want or even need a taxi or car to stay here.

Clean, decent breakfast, comfy beds, large room with mini kitchen. Pool was nice medium size. Located in a quiet residential neighborhood.

Stayed in March 2023

I did not see a spa or gym at the hotel, only the pool. There was no iron in the room.

The staff was very helpful. The breakfast buffet was good and had variety.

Stayed in March 2023

A suggestion would be to put a hand rail of some sort to enter and exit the pool as it was a bit awkward for us older people.

We enjoyed the fresh fruit at breakfast. It would have been nice if there was more variety such as eggs made to order instead of scrambled. We would have liked the option of toast everyday, but I realize you can't please everyone. The coffee was great. Loved the pool often had it to ourselves.

Stayed in March 2023

Location is great, slightly removed from the activity of the centro but still easy walking distance. The staff is exceptional

Stayed in February 2023

The only thing that could have been better was a coffee maker in the room.

Breakfast was great. Service at breakfast was impeccable. Loved the location - tucked in a quiet residential area with plenty of restaurants. We stayed here one night to avoid the noise of Carnival in Santa Cruz. Returned for a second night, when we found out that carnival was not yet over.....definitely recommend this small hotel - the pool area has the feel of a mini resort.

Stayed in February 2023

can't think of any problems

We were there because of a delayed flight. It was a last minute reservation and we liked it better than the place we had just left after a week. Lovely staff, nice pool, kitchenette, quiet, near lots of restaurants etc.

Stayed in February 2023

Pillows are so so, stingy with some roomed items

Clean great beds

Stayed in February 2023

a wonderful place to stay. staff is very kind and helpful. rooms are super comfortable

Stayed in February 2023

it was all great

very quiet and clean. easy to get to location

Stayed in February 2023

Nothing. It was a great experience.

The breakfast was good. The breakfast staff were nice, friendly and hard working. The rooms were very clean and the kitchen area was a bonus. With the mini fridge and microwave, we were able to have some lunches and suppers in the room. I brought some cutlery, bowls and plates so we could buy groceries and eat in the room. The pool area is beautiful with lots of shade. The front desk staff and manager were very helpful.

Stayed in February 2023

is was all good

great location

Stayed in February 2023

Music at pool could be turned down.

Cleanliness, helpful staff, buffet breakfast

Stayed in February 2023

Breakfast hours should start early as many families want to head to the beach early in the morning.

Great value. Full room with a suite style dining/setting/kitchenette. 2 large beds. Clean pool. Good breakfast. 500m to downtown. Quiet and safe zoom. Highly recommended.

Stayed in January 2023