Parroquia, 1056 Colonia Santa Cruz Atoyac , 03310 Mexico City, Mexico
#83 of 539 hotels in Mexico City
Guests' ChoiceBased on 104 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 25 March 2024
Monica
SingaporeN/A
Clean and conveniently located
Stayed in March 2024
Reviewed: 9 January 2024
Jose
GuatemalaVery good.
Stayed in January 2024
Reviewed: 5 October 2023
Delia
MexicoThe people at the desk they were rude
Location. Big bedrooms
Stayed in October 2023
Reviewed: 19 June 2023
María
Mexico-
excellent service, very clean and comfortable. good location
Stayed in May 2023
Reviewed: 22 May 2023
Julie
United StatesI can’t think of anything I didn’t like.
Everything! Very comfortable room. Staff were the friendliest we have ever experienced. The restaurant staff even remembered how I take my coffee after the first morning and my coffee preference is very complicated. The location was good because it was right around the corner from our son’s apartment. From now on we will stay at this hotel every time we come to visit him.
Stayed in May 2023
Reviewed: 16 May 2023
Edward
United StatesGreat customer service. They go over and beyond
Stayed in May 2023
Reviewed: 9 May 2023
Leonardo
United StatesLove the location and service was exceptional
Stayed in March 2023
Reviewed: 8 May 2023
Mary
United StatesThe charge they quoted at checkin seems expensive. the shower drain was pretty slow. the cell phones didn’t seem to work for some of our calls so we had to use the hotel phone at the front desk.There was a full length mirror blocking part of the hallway from the bedroom to the bathroom.
comfortable bed and decent breakfast.
Stayed in May 2023
Reviewed: 12 January 2023
Cristiano
United StatesOne evening there was a sound above our room that it sounded like being in a bowling alley, once I told the front desk it stopped.
it is clean, courteous, welcoming and very good breakfast
Stayed in December 2022
Reviewed: 22 December 2022
Jorge
MexicoThe only issue, but i imagine its not a failure of the hotel is that there was a high volume music noise due to a party or a pub or bar in front of the hotel
This was may second visit to this hotel. I like it and is my favorite choise when i need to go to Mexico City . I will be back in the future .
Stayed in December 2022
Reviewed: 27 September 2022
Alysa
Trinidad and TobagoThe staff was friendly and helpful.
Stayed in September 2022
Reviewed: 23 August 2022
Gilbert
Costa RicaStaff tried to enter into my room when I was inside apparently for some maintenance work.
Awesome food, extremely comfortable bed, great staff
Stayed in August 2022
Reviewed: 19 August 2022
Rodolfo
United StatesVery good breakfast.
Stayed in August 2022
Reviewed: 30 June 2022
Eduardo
United StatesThe valet service.
everything was fine for the moment, I congratulate the maids for their honesty, I forgot a suit and several things inside the suitcase and everything was returned to me.
Stayed in June 2022
Reviewed: 8 June 2022
Calderon
United StatesBreakfast - not as smooth as it could have been
Great serivice all the way arounde
Stayed in May 2022
Reviewed: 31 May 2022
Leticia
United StatesUnderstanding the air conditioner controler. I thought i was converting the Celsius to Fahrenheit correctly but i wasn't.
The friendly staff made a difference. The entire hotel was clean.
Stayed in May 2022
Reviewed: 1 May 2022
Deneb
AustraliaBreakfast is great and service from all the employees as well. Thank you for great stays over and over again.
Stayed in April 2022
Reviewed: 4 April 2022
Mrs
SwitzerlandUpon arrival, we were told the category of room we chose, was not available.... (why did we reserve in the 1st place?) This was annoying having to wait after a 12 hour flight, but they Upgraded us to a Junior Suite and this was really good.
Location is unbeatable. Practically next door to a big Mall with Stores, multiplex etc. And close to the Subway. Breakfast was good (although we didn't try the Buffet)
Stayed in March 2022
Reviewed: 28 March 2022
Kellyszoo
United StatesEverything was exceptional.
Stayed in February 2022
Reviewed: 27 December 2021
Christopher
MexicoOne of the entrances to the parking lot is closed, so you have to do a lot of turns to be able to arrive to the hotel, they claim is because of COVID but I don't see why you need to close a parking entrance and make guests try to find a entrance on a one way street.
The hotel is a little dated, but it's very well maintained. The rooms are quite good, and very clean. Breakfast is very good, and overall it was a nice stay. Walking distance to Plaza Universidad so there is a lot of stuff to do around without your car. Parking is paid at 100mxn per day.
Stayed in December 2021
Reviewed: 25 December 2021
Gricelda
EstoniaBreakfast area too crowded
Everything was fine
Stayed in December 2021
Reviewed: 12 December 2021
Juan
CanadaTV is small for the size of the room, you can’t see from the bed
Great location and clean rooms, the buffet for breakfast is always great
Stayed in November 2021
Reviewed: 9 December 2021
Alvaro
CanadaThe only improvement point is the parking lot. Every time you need to leave the hotel, it's necessary to go to the front desk to clear the parking ticket. This can be pretty annoying. Out of this, everything was very nice!
Stayed in December 2021
Reviewed: 25 September 2021
Carlos
Germanythe People, their Breakfast, comfort, location, price!
Stayed in September 2021
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