The first room I was assigned had a roach on the ceiling and the sink was leaking. They did move us into another room but I later noticed that sink was also leaking when I used it. They never fixed the issue. The water in the shower never got hot.

Stayed in June 2023

the amenities were small for 3 nights just 1 small soap and 1 small shampoo for two people. Also the toilet was dirty and I found a cockroach

the location

Stayed in January 2023

Bathroom walls of the room were full of mold. Construction workers working during the day

24h reception, room was OK apart mold in bathroom

Stayed in December 2022

Poor rooms (besides the construction taking place right now).

Its people and their service.

Stayed in December 2022

the room was kind of dirty and the bathroom super uncomfortable.

they checked us in at 4 am and the staff was friendly and helpful.

Stayed in October 2022

Is quite out of the way feom everything and when the fish market washes their drains out is can smell of fish quite strongly. We accidentally left a nice shirt behind, contacted the hotel through booking. They said to call the front desk. Front desk does not answer! We lost a 150 dollar shirt, our fault for leaving it but it would h e been nice if they had actually tried to see if they had it rather than get ignored.

It was a quite spot and cheap for oaxaca. Great little morning breakfast at the market behind. Friendly staff in person.

Stayed in November 2022

The staff member that greeted us on the door wanted to overcharge us by more than MXN150 and when asked why, he said he “didn’t know”! Be careful when booking and make sure you double check the exact price so they don’t scam you.

Location was great and the room and bathroom were clean.

Stayed in October 2022

the shower is not in a good condition

Stayed in May 2022

The room had a terrible smell They came to clean again but it was still there although not as pungent. The shower was excellent and the bed was very comfortable. Good located

Stayed in March 2022

No parking

Not far from the center

Stayed in March 2022

The colorful tones as you go in the doors. I also appreciated the attendant at the front who was kind enough to allow us to check our bags in early morning since we arrived at 6am, meanwhile we waited for our check in time at 3.

Stayed in February 2022

I did not have hot water the first day but the 2nd that was fixed. Also the shower seemed to be not 100% sparking clean. But nothing major or disgusting.

The location for me was great. 15 min walking distance to the center. The room was big enough for me and the bathroom was also the right size.

Stayed in January 2022

Need to take care with the cleaning.

It’s a place just for sleep.

Stayed in October 2021

Awful experience. Dirty rooms, dirty bedsheets, dirty towels.

Stayed in November 2023

Booked this hotel a very long time ago to celebrate Day of the Dead in Oaxaca. Turned up and they told us they weren't taking our booking as they were no longer working with Oyo or Booking.com. Never communicated this to us in advance which left us completely stuck as all the hotels in Oaxaca were sold out on these dates. Really really poor. Don't book.

Stayed in November 2023

Okay, where do I even begin with the mess that is OYO Hotel Mi Casa in Oaxaca Centro? So, we were hoping for a decent place to crash but walked into what can only be described as a scam in disguise. Turns out, the original OYO hotel isn't operational anymore, and now there's this group running this disaster of a place under the same name. Right off the bat, the stench in the rooms hit us like a punch in the face. It was like a mix of mold and despair. The sheets looked like they had seen better days, probably a decade ago, and don’t even get me started on the ventilation – what ventilation? It felt like we were trying to catch some z's in a sauna! The bathroom was a whole other level of gross.The toilet flush decided to go on a permanent vacation, and the showers, oh man, they made us feel like we needed another shower. It’s like dirt was the theme of this place and they were really committed to it. We thought, "no way we're staying here," but when we tried to check out, they played deaf to our refund requests. The manager and the staff treated us like we were the nuisance for expecting basic cleanliness and decency. We had no choice but to kiss our money goodbye and look for another place. Oh, and let’s talk about the sad-looking aquarium and the tiny pool with a bunch of unhappy fish and turtles. It was like they were showcasing their neglect in every nook and cranny of the place. The fish were barely visible in the muddy water and the turtles looked as sad as we felt.

Location

Stayed in November 2023

Way Over priced, we were staying during gulagetza, so prices were inflated but the price we paid was a bit of stitch up. They even have the audacity to overcharge for water (30peso 1L) Loud generator/ pump switches on at all hours. Curtains don’t do a good job of blocking light Voices Echo through building Sheet stains and towels Shower temperature is a lucky dip Wobbly fan was a god send as the rooms get quite hot in the evening

People are friendly and other than stated mostly clean with daily housekeeping Location is pretty good also.

Stayed in July 2023

Pictures give false advertisement. The hotel does not look at all like the pictures. They are renovating but everything is old and dark. They only provide you with a towel and there is an extra cost for extras. Toilet paper is limited too.

Staff was very friendly and helpful.

Stayed in July 2023

bed, pillows, cleanliness, location, additional fees, lack of amenities.

absolutely nothing.

Stayed in June 2023

We arrived at the hotel late in the night and were asked to pay cash at the property. after we saw the condition of the hotel which was totally under construction work and didn't match the photos on the Booking at all we decided to take the money back and cancel the stay. We got our money back but after a few days, I was charged again. I contacted Booking support many times and still didn't get a refund.

Stayed in January 2023

Half the hotel was under renovation, the rooms were not clean we had to ask to change our sheets when we arrived.

Location

Stayed in February 2023

We reserved a room via booking.com, showed up on time in January 2023 and found the hotel/room uncomfortably dirty, and part of the building having construction/maintenance going on. We requested cancellation and were told that they were okay to cancel. We asked if a cancellation fee was needed, and they said no. We were happy and tipped the guy in reception. Later we found out in booking.com that they marked us as no-show and charged penalties which was more than the room rent itself. We objected and after much back and forth, the case was closed on the hotel's favor. It left an extremely bad taste in my mouth, not only because they charged extra money, but for the manner they lied and wasted my time.

Location

Stayed in January 2023

It was a building site, the dust creeping under the door in my room. And the smell of concrete, the noise too!. A water pump (Uber loud) 2 metres away from my door, woke me up at. 4am one morning, at 6 another. The worker's rest day ...peace. Not a bit of it ! An evangelical meeting kicked-off late afternoon, the singalong drove me out into the night. No room in this hotel would have been protected from the onslaught. Nothing could be further from the truth than the idyllic little picture shown on the booking site. Pictures below- bathroom slot is the water pump outside my room and the lobby is the evangelists at work though they are not all shown in the picture.

10 minutes walk from the centre. The hotel and room would have been half decent but for the problems below...

Stayed in February 2023

Everything. photos and description on booking.com are a gross exaggeration of reality… poor location, dingy reception area, poor security, no towels, minimal toilet paper, no wifi in room, uncomfortable bed, no closet or hangers, TV inoperable, inadequate bedding, pit bull wandering halls, major reconstruction project outside room, dirty dining area, permanent residents living in facility

Nothing

Stayed in February 2023

The cleanliness of the room and bathroom needs to be improved tremendously…

The location and the friendliness of the staff is the only selling point. During our stay the hotel was under renovation and we did not find out until we got there, this was a big shock

Stayed in January 2023