All is good, but of course because of the hurricane some parts of the hotel have not been fully restored, which is understandable.

Close to the beach

Stayed in May 2024

That they never mention the bedroom had father pillows and I'm allergic to them, so I had a little rash the last night. Also we believe the restaurant and bar closed really early. Also we think the difference I prices between rooms is not high enough to represent the quality on them.

We love the food and the attention Job has to us, the view of our room was not good but we really enjoy the beach and pool. We definitely come back

Stayed in February 2024

No all inclusive to choose.

Location and facilities.

Stayed in February 2024

bar closes early at 10, food stops around nine

nice pool and beach, quiet with friendly staff

Stayed in April 2023

We arrived after a busy weekend and the pool looked like it was heavily used and not very clean. On previous visits it was very clean so it may have been a timing thing. Besides that, it's a really nice pool with a big slide for kids.

This was our second stay and we will probably return again. It's a nice location away from the city. We loved the restaurant and chill vibe. Our servers were excellent and spoke good English. Be sure to get a room with a water view. They all have nice big patios. Had a great massage at the outdoor massage tent.

Stayed in January 2023

music !!!!! in beach was loud music, I was want listen mar , not music and it was loud ! when I asked make music less or turn off, the waiter say I can change place on other sofa. but there same was loud music.

Super nice small hotel, nice beach , clean pool, they allow dogs👍 nice prices ! clean room, personal very kind.

Stayed in November 2022

The room was huge, but it felt a bit empty and not too cozy. Perhaps a couch or a tea table and a shelve with drawers or reading area would make it much more enjoyable. I also didn't like much that music is played very loud and this goes into the rooms. Although the personal reacted very prompt to lower the volume upon request.

Amenities, pool, beach and grass gardens are quite nice. It has many areas to just lay down and relax, or enjoy a book, a coffee or just a nap. Besides that the beach is just in front which gives to the whole a nice vibe.

Stayed in November 2022

Location if you dont arrive at Diamante or the airport

Mostly everything

Stayed in August 2022

my card locked me out of the room and they are super small . The toilet was too close to the wall my legs didn’t fit .

huge roach came out of the air conditioning called management and they showed up after I had killed it myself it was huge and nasty!

Stayed in July 2022

Great beach location. Loved the pool. The staff were exceptional and helpful. Be sure to get a ocean view room.

Stayed in February 2022

Too many mosquitos at night and could not even open the balcony door to hear the Ocean. Got so sick from the Ceviche!

Confortable bed and good pillow Very nice view on the Pacific Ocean

Stayed in January 2024

No one wanted exchange currencies.

Great staff in the afternoon & evening restaurant.

Stayed in February 2023

The hotel was infested by bedbugs, my family and i suffered a lot of stings in the body. They need to improve the cleaniness by far

The placer it's good and quiet

Stayed in August 2022

On the second stay. Room 305 was ok the only issue we had was no hot water, very noisy in the hallway and some type of noise outside on the deck that lasted throughout the night at times, they provided us with two bottles of body gel instead of one body gel and one shampoo, the bathroom sink looks like it needs updating, we felt that room 305 was maybe there last result room to offer a guess. The bed on both occasions was very hard and uncomfortable, the parking was 10 pesos per day I believe. Oh and finally don't let me forget to mention I think some of the alcohol beverages are little overpriced they charge seven pesos for basically a shot glass of Baileys.

This hotel was absolutely amazing the location was close to the airport the size of the room was fantastic The view was awesome we were able to see the pool and the beach they also had a on-site restaurant and parking. We stayed the first three nights at this location we were supposed to stay in another location about an hour and a half away in a different part of Mexico we were supposed to stay there a total of three nights we end up staying only one night the hotel was absolutely horrible, therefore we returned back to this location. the second Other than that we had no issues with the staff the staff was very professional the hotel was clean the location was close to the hotel as stated before and it was very safe overall I give this hotel 10 thumbs up for the price and value. Thank you for an amazing time Mishol.

Stayed in May 2022

all good

nice property

Stayed in May 2022

nice area

good service

Stayed in May 2022

La alberca y club de playa.

Stayed in January 2022

No room service after 7pm and nowhere to fid food. Taxis are very expensive because it is located in the middle of nowhere.

Nothing was as expected

Stayed in January 2022

the behavior of the staff, bad treatment since we arrive

clean

Stayed in March 2022

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in March 2022

There are no comments available for this review

Stayed in February 2022

There are no comments available for this review

Stayed in November 2021

There are no comments available for this review

Stayed in June 2021