Rooms require update. Breakfast could be better.

Good location. Nice staff.

Stayed in May 2024

The toilet paper really has low quality. The watter bottles was small and with charges if you request couple more

Cleaning and customer service

Stayed in March 2024

There was no desk.

Location and breakfast.

Stayed in August 2023

Bed, natural light

Breakfast and location

Stayed in September 2023

Towels frayed

Ubication

Stayed in August 2023

Consistency in service and breakfast running out very fast and not replacing food

Location, it is very close to all tourist places

Stayed in July 2023

The breakfast room is too small to handle the number of people. The eggs ware cold and from Saturday morning to Monday there was NO COFFEE! Fortunately there is an OXXO on the corner. The rooms are noisy and can hear the neighbors and people in the hall.

The location is excellent. Walking distance to most areas in Centro. Lots of restaurants and coffee shops within walking distance. The room is adequate and there was lots of hot water.

Stayed in August 2023

towels are old, toilet smells, furnitures are old , floors are not clean properly

historical center location

Stayed in July 2023

Had to run shower for at least 10 minutes to get any hot water

Location, breakfast, bed.

Stayed in July 2023

The sheets were not great it was a flat sheet on the bed which kept coming up. And I wanted new sheets but housekeeping didn’t change them.

The rooms are very basic but perfect for a few days. The location is great on an easy spot to catch an Uber or walk to a public transport.

Stayed in July 2023

The rooms have very thin walls so can be noisy, street noise reached my room on the 9th floor with the windows closed. The breakfast was pretty bad, thank goodness for fruit... but hey, it was free.

Perfect location to see the Centro Historico. Bellas Artes, the Barrio Chino, the Zócalo and the Templo Mayor are all within walking distance. Easy taxi or uber ride to get to Chapultepec Park, the Zona Rosa and the museums. The staff was very friendly and helpful.

Stayed in May 2023

The breakfast is so-so. But for me it is OK.

The staff is so nice and kind and They helped me a lot during my stay. I like my room because it has windows that allow the exchange of air.

Stayed in April 2023

Beds were not very comfortable, room was dark - not enough lamps and all lights are bluish making it cold and hospital like. They could easily make the room 10 times better by adding a few lamps and changing the light to warm colours. Bathroom cubicle is made up of translucent glass with big gaps around the door - so one can see inside - not practical to use if you are travelling with kids. Front desk staff did not speak much English - so a bit difficult to communicate.

Good location with the Museum of Popular Art, Alameda Park and 24 hr grocery literally steps away. 2 min walk to metro station- very convenient access. Room was spacious and reasonably clean - the washroom area is split up into toilet cubicle, sink and shower cubicle - so it was great for our family of 3 to get ready simultaneously in the morning. Breakfast was decent with a decent spread of croissants, fresh fruits and the usual nachos with condiments and salsa - though no toaster for toasting bread.

Stayed in March 2023

the breakfast and the cafeteria area, it felt filthy, I didn't feel comfortable, and it made me doubt the cleanliness of the room.

Stayed in March 2023

I did not have a desk in the room

The shower was big

Stayed in March 2023

Nowhere to hang towels; gym was minimalistic (add a bench, a few more weight plates, a mat and a ball); the blinds completely fell off the ceiling

Location and friendly staff (especially porter and breakfast man)

Stayed in March 2023

no window view

Very good location, close to metro station and ecobici station , the personal was very kind

Stayed in March 2023

Price

Stayed in February 2023

If your neighbour is loud, you can hear everything.

The location is very good. Large room.

Stayed in January 2023

The breakfast was great, though the coffee was a bit weak. The location was perfect for walking around the center.

Stayed in February 2023

For the weekend, more personal would be nice to have for the breakfast. We had to wait some time until the buffet was filled out again. However, on Monday the breakfast was much better. The room was ok, but the floor seems that weren't cleaned very well. Also the windows need to be cleaned. It seems that they have not been cleaned for a long time.

The fitness room had enough equipment to work out. The service was very nice and friendly. The location of the hotel is very good.

Stayed in February 2023

terrible noise from plumbing. it took a long time for someone to come look. we were offered a room change but the new room wasn't as nice - two double beds instead of the one queen size . no view - it looked onto a dark interior courtyard space. and a noisy hallway with constant knocking on the door next to ours - all night long! the whole room exchange took too long.

nice room and nice bed

Stayed in January 2023

N/A

The most convenient thing was it’s location because many of the attractions and sights to visit within the city are a walking distance

Stayed in July 2022

The room did not have a view.

The bed was comfortable and clean. The room.was very quiet.

Stayed in June 2022