Av. Vicente Guerrero 100, Colonia Alfredo V. Bonfil, 39893 Acapulco, Mexico
#1 of 89 hotels in Acapulco
Guests' ChoiceBased on 20 hotel reviews
9.4Cleanliness
9.4
Comfort
9.5
Location
8.7
Facilities
9.4
Staff
9.6
Value for money
9.2
Free WiFi
8.6
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Showing 1 – 20
Reviewed: 31 March 2024
Teesha
MexicoI liked EVERYTHING!
The property is beautiful! The grounds are perfectly manicured, the pools are spectacular and all the little spaces in between makes you feel like your are living in paradise.
Stayed in March 2024
Reviewed: 3 March 2024
Eliza
United StatesLoud children in pool.l during day. May b serve some fruit in mornings. Closet had no hangers and if they did couldn't reach up high. Shampoo wasn't labelled or positioned on rack so didn't know which was soap etc.. Towels are clean but dried rough-could be softer? Street room was car noisy n shutters were open from outside only so questionable privacy at night.
Well maintained property. Pleasant staff. Quiet at night. Great setting to entertain special guests . kitchen outdoors can b used to cook or serve wine n cheese...etc.. Pool is lovely when no children. Very clean.
Stayed in February 2024
Reviewed: 15 May 2023
Nigel
CanadaNothing ... except we should have stayed longer!
This place was over the top! The suite we had was super comfortable and well equipped. It is a small very special boutique hotel a stones throw from the beach. We had a good evening of cocktails and dinner with our feet in the sand.
Stayed in April 2023
Reviewed: 31 March 2023
Elizajane
United Statesat first, I needed someone who could speak english because I encountered problems with my cell phone not working. The staff were very gracious and worked with me. There is a internet website where you can translate languages to communicate better. It saved the day! I'm just going to brush up on my spanish for next time.
everything
Stayed in February 2023
Reviewed: 16 February 2023
Jem
United KingdomBreakfast wasn't very good. Only coffee and juice and a few crisp breads ...
Excellent location 2min walk to the beach..5 min to airport...
Stayed in February 2023
Reviewed: 14 February 2023
Michael
United StatesOur room and the hotel is a beautifully unique gem right in the middle of Playa la Bonfil. The entire hotel staff was very friendly and helpful. While not expected, the staff speaks very little, to no English at all. So make sure you have a translation app handy when staying here. The room and facilities were wonderful and I would recommend to anyone to stay here. Bonfil is about 20-30 minutes from the main downtown of Acapulco.
Stayed in February 2023
Reviewed: 3 February 2023
Sára
Czech Republic-
The nicest hotel I have ever seen.
Stayed in February 2023
Reviewed: 30 July 2022
Porfirio
United StatesNothing
Everything
Stayed in July 2022
Reviewed: 19 April 2022
Daniel
United StatesI must say really nothing
It is a very nice hotel very clean, only 8 bedrooms and located on the beach. They even brought in a doggie bed for our dog.
Stayed in April 2022
Reviewed: 25 November 2021
Mary
United StatesVery pretty loads of beautiful plants
Stayed in November 2021
Reviewed: 6 April 2024
Eliza
United StatesDidn't like no hangers or closet in room. Breakfast could use fruit added. Someone on staff who speaks English would be nice. Loud children in pool made me leave. Shower products were not labeled so didn't know what was what. Expensive.
I liked the open courtyard for time by the pool and entertaining in evening. Loved proximity to beach and conference location. Always clean. Staff great.
Stayed in February 2024
Reviewed: 29 February 2024
Belinda
AustraliaWE FELT LIKE WE WERE IN OUR OWN LITTLE WORLD. IT WAS BEAUTIFUL
Stayed in February 2024
Reviewed: 10 January 2024
Sergiusz
United StatesHurricane Otis was the worst that had ever hit Mexico. The damages were catastrophic. We headed into the area knowing that it was severely impacted and is under recovery struggle. That being said, the hurricane disaster should not be used as an excuse to sell rooms and amenities that do not exist. We have booked a rather expensive "King room with SPA bath, AC and Kitchen". There was no Kitchen, No AC, No SPA bath (just a cold water pool without running water) and the shower drain smelled like sewage, to the extent that despite 2 rounds of washing our luggage and items the foul smell still lingers. The owners used Otis as an excuse, even though they are fully aware that what they are offering online does not exist. The only accommodation we received was an air freshener, shower drain cover, and an offer for a downgraded room in a different hotel somewhere else for the last 2 nights (unknown conditions). In normal circumstances that would be a request for a full refund, but given that we knew about the disaster and we have willingly taken the risk to go to the area and the struggle of the Acapulco region is very real, we don't think that would be fair.
The hotel itself is nice and well-designed and the staff is very courteous. The hotel has an enjoyable pool and resting/relaxing areas on the premises. The whole complex is small in size, as expected from the boutique hotel style which adds to the calm experience.
Stayed in January 2024
Reviewed: 21 August 2023
Yanett
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 12 February 2023
Lindsey
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 1 October 2022
Erick
MexicoThere are no comments available for this review
Stayed in August 2022
Reviewed: 11 August 2022
Jasmine
MexicoThere are no comments available for this review
Stayed in August 2022
Reviewed: 7 June 2022
Holly
MexicoThere are no comments available for this review
Stayed in June 2022
Reviewed: 27 May 2022
Jacqueline
United StatesThere are no comments available for this review
Stayed in May 2022
Showing 1 – 20
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