Can’t fault our stay! One nice addition may be coffee in the room but it was a nice excuse to try lots of the nearby coffee cafes.

Absolutely wonderful front of house team who were super helpful in the run to my trip & ensured we were well taken care of throughout! Juan personally assisted in booking us a taxi from Cancun airport & despite some issues along the ride (bad luck with a flat tire!) was right on call to make sure we arrived safely. The room was so spacious with a full living area, kitchenette & big bedroom/bathroom. The rooftop terrace was the cherry on top with a fabulous pool and cabana areas/giant bean bags. It was the perfect chill spot after a day exploring Playa with the hub only around 10-15 minutes walk away.

Stayed in April 2024

I was worried the pool was too small but it was perfect and not busy we enjoyed it to ourselves! Just lovely!

Clean, friendly staff, beautiful rooms, good water pressure in the shower, washer and dryer in our room, very comfy bed. Just a couple minute walk away from the main strip so nice and quiet. Great rooftop pool. Security all night! Awesome taco spots around the corner! Cute breakfast spots and a fruit shop just outside too. Price is amazing for what you get! Just book it, you won’t regret it!

Stayed in April 2024

The staff and the service was incredibly and excellent

Lovely staff and a really price worthly apartment. We lovelt it and strongly recommended it!

Stayed in March 2024

Receptionist was amazing :)

Stayed in March 2024

None!!!

Location, Pool, size of rooms, beach proximity!!

Stayed in February 2024

Nothing negative :)

Hotel was clean, staff was friendly, rooms were really nice, location was perfect, next to 5th Avenue but not too close. Rooftop terrace was favorite so 10 out of 10. Would visit again.

Stayed in March 2024

The location of the property is perfect! It's away from the much busier 5th Ave yet the area has a lot to offer as far as shops and restaurants. Take a stroll down 10th Ave and try out Rockas the food there was delicious!

Stayed in February 2024

The rooms would benefit from a full length mirror, TV in the common area and a clothing rack to air dry clothes.

Clean, affordable, up kept little boutique hotel. Front desk staff were very friendly and helpful. Cleaners were prompt and efficient. Good location right on 10 Ave; close to the action of 5th Ave and the beach.

Stayed in February 2024

Nothing.

It was great value for money, a small apartment with seperate bedroom and kitchen area to cook meals. Very modern and clean with helpful staff at the front desk. You look out at other buildings, but hey, it's a city. Rooftop area was nice with a small pool and lounge area. Easy walk to 5th Ave and Chedraui for groceries. Free bikes to use too.

Stayed in February 2024

It felt a little bit dirty (like not 100% clean, but 95%). But cleaning upon request was enough to enjoy our 7 days stay. (they even made swans from towels, very cute :) One small thing: you have the kitchen, but no kettle, though you could ask for it at the reception.

Amazing hotel where you get everything what you need:good and calm neighbourhood, a lot of facilities, good noize isolation, decent size at surprisingly low price. We were sleeping like babies all the nights there. Shower was great, with good water pressure and good water drain.

Stayed in February 2024

The kitchen is well equipped, but it would be nice to have an electric kettle.

A good hotel with beautiful apartments. good location, close to the beach. Liked the recreation area with the pool on the roof. Good friendly staff at the reception.

Stayed in February 2024

The pool is on the smaller side but that didn't stop our child from enjoying it every day!

We had been travelling around for a few weeks and had had some less than stellar accommodations, so when we walked into Newport house it was like a dream! The decor is modern and clean, the AC is nice and cold, and it really had everything we needed. The rain shower was amazing! Staff was super friendly. Walking distance to the beach and grocery stores and some of the best restaurants in the city (even with a kid). I will definitely recommend this place to friends and family.

Stayed in January 2024

The room smelt a bit of smoke -- though not in the bedroom and not in an overwhelming way (or we would have said something) -- this is the only thing!

Loved the location - easy to walk to Punta Esmeralda (the other end of P del C!), as well as turisty bits. The staff -- especially Juan & Julien -- were friendly, the beds at the top (by the pool) felt luxurious. Toiletries were nice.

Stayed in January 2024

I recently had an amazing stay at this hotel in Playa del Carmen. The location was perfect – close to everything without being in the midst of the hustle and bustle. It made exploring the area incredibly convenient. What really stood out was the peaceful ambiance. Despite its central location, the hotel was surprisingly quiet, providing a nice escape from the lively surroundings when needed. It added a pleasant touch to the overall experience. Cleanliness is crucial for me, and I was pleased to find the hotel exceptionally clean. The attention to detail in maintaining a neat and tidy environment made my stay comfortable and worry-free. Now, the apartment – it was fantastic! Packed with amenities, it felt like a home away from home. The well-equipped kitchen and comfortable bedding were particularly noteworthy. It made the stay not just convenient but genuinely enjoyable. All in all, I highly recommend this hotel for anyone visiting Playa del Carmen. It ticks all the boxes – great location, tranquility, cleanliness, and thoughtful amenities. It made my trip memorable, and I'd gladly return for another stay. Solid five stars!

Stayed in January 2024

The apartment is absolutely amazing. Lots of room, loved the fact that toilet was separate from shower and there was another sink. Helped us to get ready at the same time. Comfortable bed, good airco, proper equipment for cooking. And the rooftop pool was just amazing! We were often there completely alone, super nice spot to relax. The wifi was good so I could work and have zoom meetings with no issue. The location is also good, close to a beach and 5th Avenue where all restaurants and bars are. Downtown is about 15min walk. The hosts were also very kind, friendly and helpful. Especially Daniel, he gave us good recommendations for food, dancing and was always willing to help. I would definitely recommend for anyone!

Stayed in January 2024

A little noise from neighbouring barking dogs and traffic but generally slept very well. For us, in an ideal world the roof top area would have more space for sitting in the sun - most seating was in the shade. Would have been useful to have a clothes airer / drying rack for washed items that weren't suitable for the tumble dryer.

Spacious and secure apartment with everything we needed for a comfortable stay and in a great location. All the staff were friendly and helpful. Having a washing machine and dryer was great.

Stayed in January 2024

Washer was loud and no blackout curtains in living room. Only one room key was provided.

Beds were very comfortable and large—even the futon. Loved the kitchen! Coffee was provided with a French press.

Stayed in January 2024

The cushions for the sitting areas at the rooftop pool might be due for a replacement. But the views are great up there!

Our room was very comfortable and the front desk staff was so accommodating and helpful!

Stayed in December 2023

Leaving :) everything was amazing, highly recommended hotel

Very well located, 2mins walking from Quinta avenida, restaurants and bars nearby. Staff was great, particular thanks to Juan who helped us on many occasions with our requests. The room was beautiful, modern and clean, bed was super comfortable.

Stayed in December 2023

Honestly hard to not like anything about this place.

Staff was A+, the room facilities were fantastic. Hot lovely shower, lots of space, enough kitchen supplies to actually use them, bed was very comfortable, everything was very clean. For budget travellers, this is luxury.

Stayed in December 2023

Nothing

Very helpful staff , especially Daniel from the front desk

Stayed in December 2023

It was quite humid inside my room despite the air conditioning also I would have liked to see the balcony open earlier in the morning :) I also would have loved some coffee or tea in my room because I did not have time to do any shopping.

I arrived in the evening and left fairly early so did not use my room that much, it was large, clean and nice. For the price it was a great stay. Plus it had a washer and dryer which I did not expect! Note that you have to walk up stairs to get into the hotel, but there was a nice gentleman to help me with my quite heavy bag when I came in. The receptionist spoke very good English and was very helpful.

Stayed in November 2023

WARNING ALERGY SUFFER . they use ALOT of air freshner .if you have ALERGIES you will be miserable. I report it to the front desk . They took note of it

Clean , great staff , close to most things

Stayed in September 2023

No big issues here

Large, clean room close to the city centre, but far enough from fifth avenue to not hear noise

Stayed in May 2023