Av abasolo 901 ote, 27000 Torreón, Mexico
#7 of 41 hotels in Torreón
Guests' ChoiceBased on 33 hotel reviews
8.7Cleanliness
8.9
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 9 February 2024
David
MexicoThe AC was too noisy
The location was great and the breakfast is good
Stayed in January 2024
Reviewed: 25 January 2024
Jeanne
FranceThe extremely high volume of music in the dining room. No private parking.
Very convenient for a night stop, pleasant neighbourhood, large and comfortable room, good food.
Stayed in December 2023
Reviewed: 5 July 2023
Leticia
United States..
…
Stayed in July 2023
Reviewed: 5 July 2023
Leticia
United States…
…
Stayed in July 2023
Reviewed: 4 March 2023
Vionette
United StatesI think they need to work on the kitchen with the cook
Everything was clean
Stayed in March 2023
Reviewed: 26 October 2022
Asta
MexicoBathrooms could have a bit of improvement
Nice view, simple but comfortable rooms, the bar was exceptional, very friendly staff.
Stayed in October 2022
Reviewed: 20 January 2022
Jacier
Mexicothe restaurant is fabulous and everything pretty clean
Stayed in January 2022
Reviewed: 5 January 2022
Ethen
United StatesI liked everything que
Everything
Stayed in January 2022
Reviewed: 4 January 2022
Francisco
MexicoInclude an iron for clothes on each room
Locations and restaurant view
Stayed in January 2022
Reviewed: 29 December 2021
Beny
United StatesThey have a great service
Stayed in December 2021
Reviewed: 21 September 2021
Perez
MexicoNothing
The courtesy from all the staff. The neatness of the amenities. The restaurant UMO
Stayed in September 2021
Reviewed: 27 May 2024
Soyla
United StatesI didn't like the location of the hotel... It look great in the pictures when I was reserving but it turn out to be in a bad location...no security in the parking lot, parking lot is across the street...and hotel is not responsible for stolen items...and when arriving to the hotel there was an outage they had no electricity.
Nothing?
Stayed in May 2024
Reviewed: 22 February 2024
Violet
United StatesUpon arrival the bed comforters looked worn with threads missing and our beds had long and short hairs in between the sheets. We called the staff but she only changed one bed even after we told her to change both beds. She took pictures of the hairs. I was disappointed that they don't have any washcloths, they didn't even know what I was asking for, so I had to wash with a bar of soap and just my hands. I had never been to a hotel without washcloths, seems to me a basic necessity to be able to shower. and even though we were four to this room we only got two towels and when I asked the staff for more she told me that I would have to wait for the next staff to come in but I explained to her that we needed to shower immediately to go to a funeral and that when she finally agreed to bring me towels.
I loved the breakfast. The food as well as the service was amazing. I loved watching the sun rise over the mountains. I also like that this hotel has free parking accross the street.
Stayed in February 2024
Reviewed: 8 January 2024
Lynda
United States-The room seemed to be the worst room in the building..... -Hand prints above the bed 😳 -The toilet seat was broken... -Water on the floor when we arrived we had to ask for a towel to clean.... instead of them offering to clean they just let us clean it up. -The air conditioner made so much noise we couldn't sleep....plus sounded like there was an explosion in the room above us..... very very noisy -The mattress was smaller than the frame so it was hard to get in and out of without hurting yourself. -The evening guy staff in the restaurant were not friendly they treated us very rudely. -No towel to get out of the shower.to step on... -A quarter of a roll of toilet paper. I read all the reviews before booking..since I had an excellent stay before I thought it was exaggerated... But it wasn't....all is true
Staff...was excellent except for the staff in the restaurant at night....guys They were judgmental and not friendly when we went in to have a nice dinner... Asking if we had reservations ??? What? They never made eye contact and acted like the were doing us a favor by letting us stay . We felt awkward and decided to leave!!
Stayed in January 2024
Reviewed: 28 September 2022
Victor
United StatesI didn't had any in five days
Stayed in September 2022
Reviewed: 4 April 2022
Lara
United StatesThe service at the restaurant in the 5th floor, needs improvement, food was coming out cold we sent it back to the kitchen twice to be warm up., Every time we did they forgot about us, if we ask for salt or more coffee our waiter kept forgetting.
Stayed in March 2022
Reviewed: 3 February 2022
Rita
United Statesthe room didn’t look clean lot’s of dirty things on the walls like buggers and other stuff specially the bathroom walls
it needs some extra cleaning, better attention to detail such as new towels they are like sand paper
Stayed in January 2022
Reviewed: 12 May 2024
Juan
MexicoThere are no comments available for this review
Stayed in May 2024
Reviewed: 29 January 2023
Vania
FranceThere are no comments available for this review
Stayed in January 2023
Reviewed: 30 December 2022
Alam
MexicoThere are no comments available for this review
Stayed in December 2022
Reviewed: 23 December 2022
Jesus
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 6 November 2022
Victor
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 5 November 2022
Marisol
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 25 October 2022
Raul
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
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