Calle 2 Norte Entre Avenida 30 y 35, 77710 Playa del Carmen, Mexico
#107 of 233 hotels in Playa del Carmen
Guests' ChoiceBased on 29 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.6
Staff
9.0
Value for money
8.5
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 30 March 2024
Sherita
United StatesThe bathroom needed to be updated; the sink faucet was corroded, the sink also occasionally had a smell that reminded me of sewage, and the walk-in shower appeared to have what looked like mold.
The hotel was in a great location. An easy walk to fast food, restaurants, convenience stores, the beach, and a breeze to get a taxi without asking anyone for assistance.
Stayed in March 2024
Reviewed: 18 February 2024
Paco
GermanyThe woman at the reception was excellent. She gave us the room earlier without cost.
Stayed in January 2024
Reviewed: 23 November 2023
Robert
NetherlandsThe hotel looks dated, some things really fall apart. ake sure you check the inventory of the studio as some of the items were missing/broken. For this price i stayed at a luxury hotel room in Mexico City. I expected something similar. Unfortunately, it was not the case. Not really a hotel vibe, it felt more like an appartment building. Moreover, strange purple lights in the bathroom.
The swimming pool and the location (within 10 minutes walking of almost everything)
Stayed in November 2023
Reviewed: 14 September 2023
Grace
United StatesWe had room on main floor- the windows have to remain closed for privacy so room is dark. It might be noisy during high season if people walked by your room, but we didn't have any problems. The place in general is rather strange-- it is built around a long skinny pool. There are vines hanging from the 2nd floor which give it a jungly feel which is nice but it is also dark. Anyhow these are just some comments-
Nice little hotel, close to main part of town. Room had alot of amazing amenities like a big fridge, big TV, micro, hot plate. bed and pillows were comfortable. It is suitable for a longer stay, due to table and chairs and sofa and big storage closet, except for your tolerance for dark rooms . There is parking. Very nice and friendly staff. We would definitely stay here again for a couple of nights- . The price was reasonable
Stayed in September 2023
Reviewed: 18 August 2023
Raymond
New ZealandLocation and facilities
Stayed in August 2023
Reviewed: 28 May 2023
Ieva1440
United KingdomWe had some issues with water pressure but the staff sorted that and moved us to a different room. Sound isolation is not ideal, but I've noticed that's the case in most hotels.
The pool area is the highlight of the hotel. It's shaded which is perfect for hot and sunny days. The room was good, had a kitchen and a lot of space. Location is good, walking distance to shops and the beach. Free private parking.
Stayed in May 2023
Reviewed: 5 January 2023
Patrizio
CanadaI had to change room after first night due to bed bugs. They had to spray the room and my clothes. Oher room had no issue.
Nice apartment
Stayed in November 2022
Reviewed: 13 December 2022
Dragi
SerbiaWater pressure is terrible can’t have a good shower and no hot water it best luke warm Internet is fast however it comes and goes
The staff was excellent the hotel is clean the bed I comfortable had a washer and dryer all good the gym was good The staff let us stay 3 hours after the checkout not in the room however thy were so nice late us store the bags and enjoy the pool
Stayed in December 2022
Reviewed: 25 July 2022
Ethan
CanadaThe pillows were pretty hard. The toilet sometimes wouldnt flush.No hair dryer but not a biggie.
Pool and sauna was great, owner was very friendly and hospitable. It was in a good location for me, very central. 10 min walk to the beach, food places very close. Walmart was about 10-15 minute walk.
Stayed in July 2022
Reviewed: 18 July 2022
Benjamin
United Stateslimited natural light, a little musty and damp. Again, feels like a cenote. Very cool.
This hotel feels like a cenote. Very cool vibe with a pool in the middle and vines coming down. Room had fully stocked kitchen and washer/dryer for clothes. Would be excellent option for extended stay.
Stayed in July 2022
Reviewed: 4 May 2022
Paulien
NetherlandsI’m torn about writing this, because honestly I’m not picky at all and they’ve tried so hard, but somehow i feel some things in construction were either rushed or the place is not as new as it seems. Upon closer inspection some of the studio was quite dirty. The fridge made so much noise at night and the shower would not stop (loudly) dripping. Speaking of the shower, it was very cold and the least water pressure i’ve experienced the entire trip through Mexico. Somehow there was noise in the evening? Though I’m not entirely sure where that was coming from. Might’ve been a one time thing.
The property looks so new and the studio looks modern. Staff was very friendly. The location is great as long as you don’t mind walking around 10 mins to get to - for example - 5th avenue. The underground parking garage is great! So is the guarded door and the pool will make your jaw drop.
Stayed in May 2022
Reviewed: 31 March 2022
Jane
Irelandthere was a bad smell of drain in the apartment. the gym also didn’t have AC which is not ideal.
It was very safe with a concierge at the door for late check ins. the studios are spacious and have wifi and aircon. there’s a decent size pool and a basic gym. easy 10 min walk from ado bus station.
Stayed in March 2022
Reviewed: 3 February 2022
Marta
Spainthe staff from the property.
it was close to downtown and also it was very cost.
Stayed in November 2021
Reviewed: 8 December 2023
Martin
NetherlandsRoom did not appear to have good ventilation
Hospitality was impressive. It was central and they gave us quick tips and feedback for our short stay. They pool design is amazing, they really made good use of available space. They let us park our car for free in their garage while we visited island of Cozumel
Stayed in November 2023
Reviewed: 9 August 2023
Niela
BelizeThe pool is amazing! The room was beautiful and clean.
Stayed in August 2023
Reviewed: 31 July 2023
Denisse
MexicoInestable wifi on rooms. Pretty bad cleaning. Dirty rooms and bathroom. We found decomposing food inside the microwave that looked like it had been there for several days.
Good location. Friendly staff. Amenities as pool and gym.
Stayed in July 2023
Reviewed: 4 July 2023
L
United StatesThere was a little too much noise with the construction in the building during the early morning hours.
Stayed in June 2023
Reviewed: 24 December 2022
Keith
United Kingdomgood location, 10min walk to beach, just around the corner from restaurants. the receptionist was very nice, friendly and helpful during my stay.
Stayed in December 2022
Reviewed: 10 August 2022
Niela
BelizeNo hot water.. otherwise everything was perfect!
Central location
Stayed in August 2022
Reviewed: 10 January 2022
Nabil
Canadano windows !! felt not being able to breath. it was indicated with washer and dryer but be careful and ask in advance if your room has some as it’s not the case (we had not enough clothes for our entire stay)
location
Stayed in January 2022
Reviewed: 20 September 2021
Denisse
MexicoGym could have air conditioning
Good location just 5 blocks away from 5th Avenue Gym and sauna included Comfortable room Friendly staff Clean areas
Stayed in September 2021
Reviewed: 31 March 2024
Humberto
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 February 2024
Armin
AustriaThere are no comments available for this review
Stayed in January 2024
Reviewed: 18 July 2023
Becky
CanadaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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