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  5. Reviews of PALMARENA by Nah Hotels

Reviews of PALMARENA by Nah Hotels

Calle 2 Norte Entre Avenida 30 y 35, 77710 Playa del Carmen, Mexico

#107 of 233 hotels in Playa del Carmen

Guests' Choice

Review score

Based on 29 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 30 March 2024

    8.0
    It met my expectations for the price I paid and I would choose to stay here again. Definitely suitable accommodations if
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom needed to be updated; the sink faucet was corroded, the sink also occasionally had a smell that reminded me of sewage, and the walk-in shower appeared to have what looked like mold.

    The hotel was in a great location. An easy walk to fast food, restaurants, convenience stores, the beach, and a breeze to get a taxi without asking anyone for assistance.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    The woman at the reception was excellent. She gave us the room earlier without cost.

    Stayed in January 2024

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The hotel looks dated, some things really fall apart. ake sure you check the inventory of the studio as some of the items were missing/broken. For this price i stayed at a luxury hotel room in Mexico City. I expected something similar. Unfortunately, it was not the case. Not really a hotel vibe, it felt more like an appartment building. Moreover, strange purple lights in the bathroom.

    The swimming pool and the location (within 10 minutes walking of almost everything)

    Stayed in November 2023

  • Reviewed: 14 September 2023

    8.0
    Nice little hotel located just a few blocks from both ADOs and 5th Ave
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    We had room on main floor- the windows have to remain closed for privacy so room is dark. It might be noisy during high season if people walked by your room, but we didn't have any problems. The place in general is rather strange-- it is built around a long skinny pool. There are vines hanging from the 2nd floor which give it a jungly feel which is nice but it is also dark. Anyhow these are just some comments-

    Nice little hotel, close to main part of town. Room had alot of amazing amenities like a big fridge, big TV, micro, hot plate. bed and pillows were comfortable. It is suitable for a longer stay, due to table and chairs and sofa and big storage closet, except for your tolerance for dark rooms . There is parking. Very nice and friendly staff. We would definitely stay here again for a couple of nights- . The price was reasonable

    Stayed in September 2023

  • Reviewed: 18 August 2023

    8.0
    Great room facilities, and swimming pool and great location to shops and bus terminal
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Location and facilities

    Stayed in August 2023

  • Reviewed: 28 May 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    We had some issues with water pressure but the staff sorted that and moved us to a different room. Sound isolation is not ideal, but I've noticed that's the case in most hotels.

    The pool area is the highlight of the hotel. It's shaded which is perfect for hot and sunny days. The room was good, had a kitchen and a lot of space. Location is good, walking distance to shops and the beach. Free private parking.

    Stayed in May 2023

  • Reviewed: 5 January 2023

    7.0
    Apart I had to change room it was comfortable
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    I had to change room after first night due to bed bugs. They had to spray the room and my clothes. Oher room had no issue.

    Nice apartment

    Stayed in November 2022

  • Reviewed: 13 December 2022

    7.0
    All good except the shower
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 30 nights
    • Submitted via mobile

    Water pressure is terrible can’t have a good shower and no hot water it best luke warm Internet is fast however it comes and goes

    The staff was excellent the hotel is clean the bed I comfortable had a washer and dryer all good the gym was good The staff let us stay 3 hours after the checkout not in the room however thy were so nice late us store the bags and enjoy the pool

    Stayed in December 2022

  • Reviewed: 25 July 2022

    8.0
    Exactly what I needed for the time I spent.
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    The pillows were pretty hard. The toilet sometimes wouldnt flush.No hair dryer but not a biggie.

    Pool and sauna was great, owner was very friendly and hospitable. It was in a good location for me, very central. 10 min walk to the beach, food places very close. Walmart was about 10-15 minute walk.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    8.0
    Very good
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    limited natural light, a little musty and damp. Again, feels like a cenote. Very cool.

    This hotel feels like a cenote. Very cool vibe with a pool in the middle and vines coming down. Room had fully stocked kitchen and washer/dryer for clothes. Would be excellent option for extended stay.

    Stayed in July 2022

  • Reviewed: 4 May 2022

    7.0
    Alright for a night or two!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I’m torn about writing this, because honestly I’m not picky at all and they’ve tried so hard, but somehow i feel some things in construction were either rushed or the place is not as new as it seems. Upon closer inspection some of the studio was quite dirty. The fridge made so much noise at night and the shower would not stop (loudly) dripping. Speaking of the shower, it was very cold and the least water pressure i’ve experienced the entire trip through Mexico. Somehow there was noise in the evening? Though I’m not entirely sure where that was coming from. Might’ve been a one time thing.

    The property looks so new and the studio looks modern. Staff was very friendly. The location is great as long as you don’t mind walking around 10 mins to get to - for example - 5th avenue. The underground parking garage is great! So is the guarded door and the pool will make your jaw drop.

    Stayed in May 2022

  • Reviewed: 31 March 2022

    8.0
    good value stay in modern studio.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    there was a bad smell of drain in the apartment. the gym also didn’t have AC which is not ideal.

    It was very safe with a concierge at the door for late check ins. the studios are spacious and have wifi and aircon. there’s a decent size pool and a basic gym. easy 10 min walk from ado bus station.

    Stayed in March 2022

  • Reviewed: 3 February 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    the staff from the property.

    it was close to downtown and also it was very cost.

    Stayed in November 2021

  • Reviewed: 8 December 2023

    10
    Like it
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room did not appear to have good ventilation

    Hospitality was impressive. It was central and they gave us quick tips and feedback for our short stay. They pool design is amazing, they really made good use of available space. They let us park our car for free in their garage while we visited island of Cozumel

    Stayed in November 2023

  • Reviewed: 9 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The pool is amazing! The room was beautiful and clean.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    5.0
    Stay in Playa.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Inestable wifi on rooms. Pretty bad cleaning. Dirty rooms and bathroom. We found decomposing food inside the microwave that looked like it had been there for several days.

    Good location. Friendly staff. Amenities as pool and gym.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Overall it was a very good stay at this apartment type of accommodation.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There was a little too much noise with the construction in the building during the early morning hours.

    Stayed in June 2023

  • Reviewed: 24 December 2022

    10
    good location, friendly staff!
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    good location, 10min walk to beach, just around the corner from restaurants. the receptionist was very nice, friendly and helpful during my stay.

    Stayed in December 2022

  • Reviewed: 10 August 2022

    10
    Highly recommended
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    No hot water.. otherwise everything was perfect!

    Central location

    Stayed in August 2022

  • Reviewed: 10 January 2022

    4.0
    I should have paid a little bit more but for better quality
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    no windows !! felt not being able to breath. it was indicated with washer and dryer but be careful and ask in advance if your room has some as it’s not the case (we had not enough clothes for our entire stay)

    location

    Stayed in January 2022

  • Reviewed: 20 September 2021

    10
    Comfy place in Playa
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Gym could have air conditioning

    Good location just 5 blocks away from 5th Avenue Gym and sauna included Comfortable room Friendly staff Clean areas

    Stayed in September 2021

  • Reviewed: 31 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 7 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 18 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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