Dr. Navarro 17, 29220 San Cristóbal de Las Casas, Mexico
#17 of 150 hotels in San Cristóbal de Las Casas
Guests' ChoiceBased on 35 hotel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.3
Value for money
9.5
Free WiFi
6.2
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Showing 1 – 25
Reviewed: 17 November 2023
Rosie
United KingdomThe only improvement is to have a drinking fountain for guests to use to reduce use of plastic bottles.
Excellent stay!!! Loved the hotel, comfy friendly staff, quiet at night. Perfect
Stayed in November 2023
Reviewed: 10 November 2023
Lisa
United KingdomNo heating in the room but they did supply lots of warm blankets.
Excellent location, friendly staff, clean, spacious and charming rooms. Sky lights letting natural light in was very nice.
Stayed in November 2023
Reviewed: 7 November 2023
Peter
GermanyUnfortunately no one speaks English. However, they were super friendly though.
Quiet neighborhood in short walking distance to historic center. Super comfy bed, big shower, stylish interior.
Stayed in November 2023
Reviewed: 18 May 2023
Carolyn
United StatesSome hooks on walls to hang your things. Or a little rack with hangars for clothes. There is no place to put your things except for under bathroom sink or tiny bedside tables. Netflix didn't work great on TV but I don't think the internet is really strong in San Cris.
We were so surprised to arrive at this hotel and discover how beautiful and brand new it was! Such a lovely little boutique hotel find. Loved our room upstairs with windows facing hills and trees. Huge king bed.
Stayed in April 2023
Reviewed: 27 April 2023
Brad
Canadano breakfast include no restaurants no snacks
location and actually physical space
Stayed in April 2023
Reviewed: 21 April 2023
Thomas
United KingdomCan't think of anything.
Amazingly cheap for such a comfortable and well designed hotel room. Hostel price and 5 star comfort. The bed has ruined all other beds for us... Including our one at home 😅
Stayed in April 2023
Reviewed: 9 March 2023
Stanislav
Czech RepublicSuper clean rooms. Very friendly and helpful staff 😊
Stayed in March 2023
Reviewed: 8 March 2023
Monitta7
PolandI loved this hotel. It is so beautiful, rooms and halls looks so nice. Bed is very comfortable and pillow and blankets very warm which is essential during nights.
Stayed in March 2023
Reviewed: 4 March 2023
Nicolas
CanadaVery clean. Staff was very kind and professional
Stayed in March 2023
Reviewed: 23 February 2023
Akane
Japansuper clean room and very kind staff
Stayed in February 2023
Reviewed: 18 February 2023
Magda
PolandVery good location, very nice rooms and nice stuff but it's bit cold in rooms and dark especially in the room on the ground floor
Stayed in February 2023
Reviewed: 14 February 2023
Albert
SpainTo say something, it would be cool if they had a place to refill water bottles instead of giving plastic ones.
Very cozy rooms with amazing bed and pillows. The location is perfect in a very quiet street but walkable distance to the center and nice cafes / restaurants. The hotel is super new, with a very nice design and rustic vibes.
Stayed in February 2023
Reviewed: 14 February 2023
Javier
United Kingdomall good
clean and comfortable, really close to centre
Stayed in February 2023
Reviewed: 13 February 2023
Stephanie
AustraliaWe had room 301 , big spacious room with epic views
Stayed in February 2023
Reviewed: 3 January 2023
Amy
AustraliaThere’s no ventilation in the room, so when you shower, everything gets very steamy
The hotel is really cute, staff are super nice and helpful, and it’s in a great location just up the road from a couple of excellent cafes
Stayed in December 2022
Reviewed: 20 December 2022
Rachel
Netherlandsthe bathroom door couldn’t close completely and there was quite some light coming in from the yard.
beautiful room with nice big bed, very friendly staff, great location
Stayed in December 2022
Reviewed: 24 November 2022
Sina
GermanyAll perfect.
The best! Hot showers. Everything is so cute and clean. You have the feeling to be in a high end hotel. The stuff is really nice and you can do early checkin and leave your luggage if necessary. I totally loved the Mexican blanket on our bed. They also lend hair dryers. 10 minutes by foot from the centre. Perfect!
Stayed in November 2022
Reviewed: 24 November 2022
Armando
United Statesno safe no hangers no AC or heater
very close to everything walking distance to mayor atractions and downtown
Stayed in November 2022
Reviewed: 16 October 2022
Francesca
ItalyAs in most other places of San Cristobal, expect your hotel room to be cold. However, blankets were super warm so there were no problems at all!
This hotel exceeded my expectations! Me and my boyfriend had an amazing stay and would definitely come back. We have visited so many times San Cristobal but this was our best stay in terms of Hotel. The bed was huge, cleaning was exceptional, everyday the housekeeper would change all towels, replace bottles of water, coffee capsules, everything. Best hotel in San Cristobal!
Stayed in October 2022
Reviewed: 5 April 2024
Raymond
United Statesvery poor wifi. Scratchy towels.
Cleanliness and appearance. 24 hour desk.
Stayed in April 2024
Reviewed: 14 January 2024
Brittany
United StatesWindows looked out onto courtyard so no privacy. No natural light. Poor lighting (no overhead light). Bright florescent new years display by window. Cold room. Bad WiFi and Netflix/streaming didn't work. Not worth the price.
Great location. Comfy warm bed. Nice hot shower. Pretty courtyard.
Stayed in January 2024
Reviewed: 7 May 2023
Mariella
United StatesCons: Wifi was horrible, barely useable. Hotel staff made a mistake with my reservation and listed it for 1 night instead of 2. Basically they did my reservation manually instead of through booking.com how I booked. When they did it manually thats when they made the mistake. They were oversold for the rooms and were not taking responsibility for the mistake. It ended up working out and I was able to stay. However the process was really painful, I was treated poorly, I felt very unwelcome. They had no one on their staff that could speak english in order to help with the language barriers. I also asked to speak to a manager and they would not let me.
Pros: location was convenient, hotel is new and clean
Stayed in April 2023
Reviewed: 5 February 2023
Beltman
NetherlandsThere is no heating and it can get cold at night. Not really comfortable to chill in your room in the evening, at day time it is okay! Also they are quite strict. The coffee machine stands on a very small table and you have to take the water container out to fill it up. At our first day one of us accidentetly dropped the container and a very small corner broke off the container. It was still working properly and you didnt even notice. We used it several times after without any problems and even noticing. They saw it while cleaning the room and questioned us afterwards like we did something really wrong. Also they charged us a crazy amount of money: 500 pesos! (checked it online and you can buy one for way less). While it was still working perfectly: we bet they don't even going to replace it. Ofcourse we want to pay something if we damaged something in our room, but this was way out of proportion.
It is a nice, new looking hotel, at a good location (few blocks away from the centre). The room is spacious and has good facilities.
Stayed in January 2023
Reviewed: 13 January 2023
Joe
United Kingdomalthough everything was lovely we did unfortunately get some bed bug bites here.
lovely room with a nice design, lots of space, nice bathroom with a hot shower. well located within walking distance of everything we needed. strong wifi. good value for money.
Stayed in December 2022
Showing 1 – 25
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