Agustin Yañez, 2760 Colonia Arcos Sur , 44130 Guadalajara, Mexico
#26 of 257 hotels in Guadalajara
Guests' ChoiceBased on 318 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.0
Value for money
9.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Douglas
United StatesEntrance is small to get your car in
Centrally located
Stayed in May 2024
Reviewed: 26 May 2024
Armenta
MexicoThe housekeepers
Very clean and organized
Stayed in May 2024
Reviewed: 23 May 2024
Hector
MexicoComfortable rooms well maintained hotel de excelente location and excelente value for money.
Stayed in May 2024
Reviewed: 23 May 2024
Maricza
United StatesIt was good
Beautiful and clean
Stayed in May 2024
Reviewed: 22 May 2024
Calamr
United StatesNa
Everything
Stayed in May 2024
Reviewed: 14 May 2024
Adriana
Costa RicaIt was easy to hear the people in the hall, nothing terrible but just a little distracting. Would have like to have somewhere to put the soap.
I like the size of the room, and the little details like the water bottle and book mark. The staff was always nice.
Stayed in May 2024
Reviewed: 7 May 2024
Monica
United StatesThe location was perfect. It was within walking distance from food, a pharmacy and a mall that has a cinema. The hotel is very clean. The staff is very well organized and knowledgeable. The restaurant had a great staff and delicious menu options including the buffet. I highly recommend it and plan to stay there again.
Stayed in February 2024
Reviewed: 5 May 2024
Stanley
United StatesLovely hotel. The staff was friendly and helpful. I got sick (no fault of the hotel), and they called a doctor who arrived in less than an hour and charged a fair amount...it was a Sunday morning. He brought his adorable little daughter. They were obviously having a day out. He told my husband exactly where to go to fill the prescription and told him, "No generics." Not a service you could get in the USA. The room service was prompt, and the food was delicious. The restaurant was great.
Stayed in April 2024
Reviewed: 15 April 2024
Hiroshi
MexicoThe wifi is a little slow
The staff are friendly and the rooms are very clean
Stayed in April 2024
Reviewed: 12 April 2024
Algis
AustraliaA bit out of the way to see Guadalajara
It felt like luxury to arrive after a very long and stressful bus journey from Mazatlan. The receptionist was lovely and accepted us even though Booking.com had cancelled our booking because of a credit card problem.
Stayed in April 2024
Reviewed: 12 April 2024
Daniel
MexicoWindows would not open and there was no bar fridge or bathrobe in the room. Breakfast very expensive.
Close to the hospital.
Stayed in April 2024
Reviewed: 10 April 2024
Eriz
United StatesThe comforter bed was dirty. Clean sheets but not the comforter sleeve.
Amazing
Stayed in April 2024
Reviewed: 14 March 2024
Ivan
MexicoEverything was good!!
Stayed in March 2024
Reviewed: 7 March 2024
Maria
MexicoWonderful location, excellent room, amazing staff, great restaurant. Thank you!
Stayed in February 2024
Reviewed: 4 March 2024
Arturo
United StatesNice room and people
Great
Stayed in March 2024
Reviewed: 27 February 2024
Jose
Mexicoreally clean
Stayed in January 2024
Reviewed: 24 February 2024
Jimenez
Mexicodoor looked frecuentri
staff service and frienship
Stayed in January 2024
Reviewed: 5 January 2024
Ricardo
United Statesparking area
Excellent service and faicities
Stayed in January 2024
Reviewed: 13 December 2023
Uriel
MexicoI didn't like the food
I like the room
Stayed in December 2023
Reviewed: 23 November 2023
Irene
MexicoThat I couldn’t extend my stay for the days I needed
That the room was clean
Stayed in November 2023
Reviewed: 8 November 2023
Isabel
United StatesNo desayuné
Stayed in November 2023
Reviewed: 3 November 2023
Jourdin
MexicoElevator
The lobby and room
Stayed in November 2023
Reviewed: 7 October 2023
Maria
MexicoEverything the best
Stayed in October 2023
Reviewed: 7 October 2023
Maria
MexicoExcellent hotel
Stayed in September 2023
Montoro, Spain
Washington, USA
Međugorje, Bosnia-Herzegovina
Bled, Slovenia
Salies-de-Béarn, France
Nanjing, China
Zagreb, Croatia
Marbella, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content