CAMINO SANTA TERESA 480-2, 14266 Mexico City, Mexico
#5 of 547 hotels in Mexico City
Guests' ChoiceBased on 103 hotel reviews
9.4Cleanliness
9.6
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.6
Value for money
9.2
Free WiFi
8.6
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End of dialog contentReviewed: 12 April 2024
Celeste
Canadalocation was too remote from amenities
Beautiful grounds and lovely private suites
Stayed in April 2024
Reviewed: 25 March 2024
Melissa
MexicoThe breakfast offerings are quite sparse, lacking in variety and somewhat overpriced for the selection available. Additionally, guests are required to pay for parking, which adds to the overall cost of the stay
The rooms are very spacious, making it easy to travel with family. The staff is very friendly and always willing to help. The hotel is very clean and exudes a sense of tranquility. Additionally, the check-in process is very fast
Stayed in January 2024
Reviewed: 20 February 2024
Karese
United StatesMy only thing that I didn't like was that I didn't stay longer, nor did I explore the hotel grounds more. I wish that I would have known about them from the start....
I normally stay at a chain hotel, like the Ritz, the St. Regis or the Four Seasons but could have never imagined that staying at the Hacienda would surpass them all. The hotel was breath taking, and clean, no heavy foot traffic, heck I didn't even know that others were in the hotel until we check out... Just peaceful, and the staff were polite and attentive and took care all request before even stepping into the country via What'sApp.
Stayed in February 2024
Reviewed: 11 February 2024
Alan
United StatesYour rooms do not have central heat or air conditioning. The staff did provide me with a portable heater.
The superior room was excellent.
Stayed in February 2024
Reviewed: 20 January 2024
P
United StatesThere didn’t seem to be enough keys when I arrived because they weren’t able to give me a room key until the next day. It was fine as the staff let me into my room but it would have been nice to have a key right away.
Staying at Hacienda Peña Pobre was absolutely the best experience! The room was beautiful and soooo comfortable and the staff was so lovely! I’ll definitely stay there again in the future. Thank you for such a wonderful experience!
Stayed in January 2024
Reviewed: 26 December 2023
Daniela
MexicoI’d only suggest a restaurant in the property but everything else was outstanding!
Lovely place, small hotel, very well located in the south of Mexico City.
Stayed in December 2023
Reviewed: 16 November 2023
Habib
SwitzerlandRoom had no elevator so you need to carry your luggage through a spin stair and then again up to the second floor. The room has no isolation from the room downstairs, if you need a little privacy this is not the place to stay.
Very nice atmosphere and friendly staff
Stayed in November 2023
Reviewed: 18 September 2023
David
United StatesRoom is too hot at night..no a/c.
Good location. Good service.
Stayed in September 2023
Reviewed: 24 August 2023
Casliz
CanadaBedding is getting old and not comfortable.
Excelent service, very proactive staff and wonderful premises!
Stayed in August 2023
Reviewed: 23 August 2023
Marc
BrazilMy room lack of fresh air exchange, no window at the mezanino were hot air stays. Very poor tea offering, only mango or strawberry, no true tea (black, green, herbs). Asked for for green tea the first morning, Monday, not available until last day, next Saturday. So easy to get: details matter.
Very calm area, very green, small hotel. Nice staff. Expected a room, got an appartment.
Stayed in August 2023
Reviewed: 8 August 2023
Juan
United StatesThe balanced mix of modern and traditional
Staff was amazing particularly the kitchen!
Stayed in May 2023
Reviewed: 26 June 2023
Juan
United StatesRoom were excellently appointed and kitchen staff was amazing!
Stayed in May 2023
Reviewed: 21 June 2023
Rami
United StatesN/A
The entire experience was top notch. Thank you
Stayed in June 2023
Reviewed: 17 June 2023
Rami
United StatesN/A
The aristocracy, and attention to detail, in all aspects. Thank you, will definitely come home again. I felt right at home
Stayed in June 2023
Reviewed: 10 April 2023
George
GreeceVariety of breakfast, could have more items
Staff, service was excellent.
Stayed in April 2023
Reviewed: 9 April 2023
Aldo
FinlandThe parking area was dirty.
It’s out 5th time we stay here. It’s a great place to have a few data off and temían in the City.
Stayed in April 2023
Reviewed: 15 February 2023
Paulina
United Kingdomextra charge for parking and service cot the rate is already high it should be included also forgot a few things in the room and didn’t get it back very disappointed otherwise I would it give 10/10.
Very private property, luxury rooms, very comfortable beds, very clean and amazing location.
Stayed in January 2023
Reviewed: 14 February 2023
Tanja
United StatesThe location is a little far off from typical tourist hot spots (about 30 minutes ride with Uber to Roma Norte or the city center) but close if you wanna go to Coyoacan and the Frida Kahlo Museum or see a soccer game at the stadium. The breakfast that is included doesn’t offer much other than pastries, coffee/tea, Jogurt and some fruits, but you can pay for additional items on their menu. We put the DND sign on the door both days, but our room got cleaned anyways and towels that weren’t on the floor got replaced too even though we didn’t ask for it. maybe worth a reminder to the staff if that bothers you.
We spent 3 nights at the Hacienda, we loved the unique style and modern features. The rooms are spacious, beds are very comfortable and great shower. The staff was very sweet and friendly and the value for price is great too. perfect location for a get away way from the city center and away from the crowds, quiet, comfortable and relaxing.
Stayed in February 2023
Reviewed: 11 February 2023
George
GreeceNoise in the night, the shower was not working properly, the hot water was not so hot. The room was rather cold. There was a strange closet `hanging` between the upper floor and the low level and made a noise everytime i moved in the room. There was some noise in the night.
Breakfast was good, quality, but very little to select from.
Stayed in February 2023
Reviewed: 8 February 2023
Yan
MexicoThe noise, from the street and from within (other rooms and housekeeping)
The location was good and secluded. Excellent check in experience and amenities (coffee, tea, patio, terrase) The breakfast was very good (continental) and with option a la carte!
Stayed in February 2023
Reviewed: 10 January 2023
Frank
GermanyBreakfast choices a bit limited but served and presented with love.
Great staff. Big rooms. Wonderful garden. Peaceful. You feel like you really live in a Hacienda.. Neighbood upmarket and green. Well, we will always come back.
Stayed in January 2023
Reviewed: 5 December 2022
Hector
United StatesEverything is PERFECT at this property.
The beautiful gem of a place is well maintained and has ample room space.
Stayed in November 2022
Reviewed: 27 November 2022
Andrea
Germanyit’s very cold in the bathroom, check out is very early (11 and breakfast is also until 11, would be nice to have some more time), the included breakfast highly varied in quality over three nights (first day a plain slice of toast, second day I received two slices, marmalade and butter) but the included components would be just right (coffee, juice, Joghurt, fruit and toast/ pan Dulce) if the quality would be a little higher and similar every day
the building is stunning, the interior of the room is well thought, the bed is just the most perfect I’ve ever slept in, I’ll really miss it. staff is friendly all the time, the snack bar is very thoughtful I’d come back
Stayed in November 2022
Reviewed: 25 October 2022
Charles
United Statesnothing
fantastic hotel in a great location. I highly recommend. I travel a lot and was really surprised by how helpful and friendly the staff was.
Stayed in October 2022
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