location was too remote from amenities

Beautiful grounds and lovely private suites

Stayed in April 2024

The breakfast offerings are quite sparse, lacking in variety and somewhat overpriced for the selection available. Additionally, guests are required to pay for parking, which adds to the overall cost of the stay

The rooms are very spacious, making it easy to travel with family. The staff is very friendly and always willing to help. The hotel is very clean and exudes a sense of tranquility. Additionally, the check-in process is very fast

Stayed in January 2024

My only thing that I didn't like was that I didn't stay longer, nor did I explore the hotel grounds more. I wish that I would have known about them from the start....

I normally stay at a chain hotel, like the Ritz, the St. Regis or the Four Seasons but could have never imagined that staying at the Hacienda would surpass them all. The hotel was breath taking, and clean, no heavy foot traffic, heck I didn't even know that others were in the hotel until we check out... Just peaceful, and the staff were polite and attentive and took care all request before even stepping into the country via What'sApp.

Stayed in February 2024

Your rooms do not have central heat or air conditioning. The staff did provide me with a portable heater.

The superior room was excellent.

Stayed in February 2024

There didn’t seem to be enough keys when I arrived because they weren’t able to give me a room key until the next day. It was fine as the staff let me into my room but it would have been nice to have a key right away.

Staying at Hacienda Peña Pobre was absolutely the best experience! The room was beautiful and soooo comfortable and the staff was so lovely! I’ll definitely stay there again in the future. Thank you for such a wonderful experience!

Stayed in January 2024

I’d only suggest a restaurant in the property but everything else was outstanding!

Lovely place, small hotel, very well located in the south of Mexico City.

Stayed in December 2023

Room had no elevator so you need to carry your luggage through a spin stair and then again up to the second floor. The room has no isolation from the room downstairs, if you need a little privacy this is not the place to stay.

Very nice atmosphere and friendly staff

Stayed in November 2023

Everything! It’s so beautiful, well located, nice food, friendly staff. 10/10

Stayed in October 2023

Room is too hot at night..no a/c.

Good location. Good service.

Stayed in September 2023

Bedding is getting old and not comfortable.

Excelent service, very proactive staff and wonderful premises!

Stayed in August 2023

My room lack of fresh air exchange, no window at the mezanino were hot air stays. Very poor tea offering, only mango or strawberry, no true tea (black, green, herbs). Asked for for green tea the first morning, Monday, not available until last day, next Saturday. So easy to get: details matter.

Very calm area, very green, small hotel. Nice staff. Expected a room, got an appartment.

Stayed in August 2023

The balanced mix of modern and traditional

Staff was amazing particularly the kitchen!

Stayed in May 2023

Room were excellently appointed and kitchen staff was amazing!

Stayed in May 2023

N/A

The entire experience was top notch. Thank you

Stayed in June 2023

N/A

The aristocracy, and attention to detail, in all aspects. Thank you, will definitely come home again. I felt right at home

Stayed in June 2023

Variety of breakfast, could have more items

Staff, service was excellent.

Stayed in April 2023

The parking area was dirty.

It’s out 5th time we stay here. It’s a great place to have a few data off and temían in the City.

Stayed in April 2023

extra charge for parking and service cot the rate is already high it should be included also forgot a few things in the room and didn’t get it back very disappointed otherwise I would it give 10/10.

Very private property, luxury rooms, very comfortable beds, very clean and amazing location.

Stayed in January 2023

The location is a little far off from typical tourist hot spots (about 30 minutes ride with Uber to Roma Norte or the city center) but close if you wanna go to Coyoacan and the Frida Kahlo Museum or see a soccer game at the stadium. The breakfast that is included doesn’t offer much other than pastries, coffee/tea, Jogurt and some fruits, but you can pay for additional items on their menu. We put the DND sign on the door both days, but our room got cleaned anyways and towels that weren’t on the floor got replaced too even though we didn’t ask for it. maybe worth a reminder to the staff if that bothers you.

We spent 3 nights at the Hacienda, we loved the unique style and modern features. The rooms are spacious, beds are very comfortable and great shower. The staff was very sweet and friendly and the value for price is great too. perfect location for a get away way from the city center and away from the crowds, quiet, comfortable and relaxing.

Stayed in February 2023

Noise in the night, the shower was not working properly, the hot water was not so hot. The room was rather cold. There was a strange closet `hanging` between the upper floor and the low level and made a noise everytime i moved in the room. There was some noise in the night.

Breakfast was good, quality, but very little to select from.

Stayed in February 2023

The noise, from the street and from within (other rooms and housekeeping)

The location was good and secluded. Excellent check in experience and amenities (coffee, tea, patio, terrase) The breakfast was very good (continental) and with option a la carte!

Stayed in February 2023

Breakfast choices a bit limited but served and presented with love.

Great staff. Big rooms. Wonderful garden. Peaceful. You feel like you really live in a Hacienda.. Neighbood upmarket and green. Well, we will always come back.

Stayed in January 2023

Everything is PERFECT at this property.

The beautiful gem of a place is well maintained and has ample room space.

Stayed in November 2022

it’s very cold in the bathroom, check out is very early (11 and breakfast is also until 11, would be nice to have some more time), the included breakfast highly varied in quality over three nights (first day a plain slice of toast, second day I received two slices, marmalade and butter) but the included components would be just right (coffee, juice, Joghurt, fruit and toast/ pan Dulce) if the quality would be a little higher and similar every day

the building is stunning, the interior of the room is well thought, the bed is just the most perfect I’ve ever slept in, I’ll really miss it. staff is friendly all the time, the snack bar is very thoughtful I’d come back

Stayed in November 2022