2535 General Fco. Munguia 2535, 88170 Nuevo Laredo, Mexico
#1 of 10 hotels in Nuevo Laredo
Guests' ChoiceBased on 146 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
8.2
Facilities
9.1
Staff
9.0
Value for money
9.0
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Marian
CanadaBreakfast the eggs were good but the rest not so much
The beautifully appointed rooms including the rain shower Friendly staff at front desk Nice ladies in the breakfast room Good parking lot with easy access to the elevator
Stayed in May 2024
Reviewed: 12 April 2024
Gabriela
United StatesElevator was not working, no windows and breakfast was limited to sandwiches, understand because of the holidays no employees were available, but hospitality is 24 hours. A hospital doesn’t close due to holidays…
Property was clean, spacious and comfortable.
Stayed in March 2024
Reviewed: 9 April 2024
Daniel
United StatesGreat value, comfortable modern room. Good breakfast
Stayed in April 2024
Reviewed: 22 March 2024
Francisco
MexicoA bit far from the downtown area, but quiet. Also wasn’t very sure of it when we drove up and saw it as a shopping center and hand painted lettering
Spacious rooms, nice design, friendly staff
Stayed in March 2024
Reviewed: 25 February 2024
Victor
United States3rd floor
It’s nice
Stayed in February 2024
Reviewed: 28 November 2023
Duarte
United StatesVary good
Stayed in November 2023
Reviewed: 24 November 2023
Dolores
United StatesThat they charge me half day extra, because arrive early, reason I am taking a bus from Houston and my bus arrive early morning, but also leave very early to get my bus back home and I don't get discount. I don't know, I just think that they should no charge me for that.
Tha staff are amazing
Stayed in November 2023
Reviewed: 17 September 2023
Maricela
United StatesThe location
Everything, we like.
Stayed in September 2023
Reviewed: 24 August 2023
Alireza
IranNothing!
Best in the world So nice So modern Friendly staff Super beautiful
Stayed in August 2023
Reviewed: 14 August 2023
Arturo
MexicoThe view
Evevrithing
Stayed in July 2023
Reviewed: 6 August 2023
Bedingfield
United StatesThey are lovely and so helpful. Rooms are clean and dazzle dazzle. Kitch.
Stayed in August 2023
Reviewed: 17 July 2023
Damian
United StatesCould have had better air conditioning
Great location
Stayed in June 2023
Reviewed: 1 July 2023
Chidimma
Mexicono pool
staff were great and hospitable. room was super comfortable and breakfast was great. we would stay again!
Stayed in June 2023
Reviewed: 11 June 2023
Jessie
United StatesThe hotel is very modern and sheik looking. The decor looks fancy in hallways and check in area as well as rooms. The room was very clean. There was no weird smells and bed linens and sheets looked washed well. The bathroom area was very clean and alll toiletries, towels and extras were organized and very neatly placed. The rain shower was very nice and the temperature of the water was good both hot and cold. The beds were soft and Comfty. My kids passed out quickly. We enjoyed the self room control temperature mini-split air con do we could sleep cold through the night or adjust if needed. Two bottles of water, glasses a microwave and fridge were there too as well. Breakfast was okay. The Barbacoa was good. There was also egg with ham, beans, fruit with yogurt and also a dessert of a concha with jello on side. I felt safe here and my room was very quiet. I didn’t hear anything in the night. In morning we did hear the rolling carts passing by but that was after 9 am. Over all nice hotel, clean, sophisticated and modern. I would stay here again. Especially for the good price.
Stayed in June 2023
Reviewed: 23 May 2023
Buster
MexicoEverything was as expected or more.
Staff was excellent and very accommodating.
Stayed in May 2023
Reviewed: 9 May 2023
Mayra
United Statesvery clean
Stayed in May 2023
Reviewed: 25 April 2023
Gail
United StatesThis is a beautiful, European-style hotel. Large, comfortable ensuite room with microwave and frige, desk, AC, TV. Since it was an interior room, no window. Location in an industrial area, in a small shopping center and on 3rd floor. Elevator. Good breakfast each morning. Parking, local shops nearby including OXXO. Do not let location deter you; this is a gem that I would definitely come back to!
Stayed in April 2023
Reviewed: 25 April 2023
Lori
Mexicotodo
limpieza
Stayed in March 2023
Reviewed: 24 March 2023
Marian
United StatesWe had 2 rooms in one The sheets were full of hairs.. Dont think they were changed.. :/ the soor to the rr kept getting stuck. Takes 2 ppl to be able to use it. The 2nd room has no complaints.
Stayed in March 2023
Reviewed: 16 March 2023
Fred
United Statesthe servicio
Stayed in March 2023
Reviewed: 10 March 2023
Jose
United StatesThe only thing I didn’t like was that breakfast wasn’t a little bit earlier
The staff was super friendly and very helpful, they both went above and beyond our expectations.
Stayed in February 2023
Reviewed: 19 February 2023
Eleazar
United StatesBreakfast was excellent and the whole vibe of the hotel was great
Stayed in February 2023
Reviewed: 23 January 2023
Juventino
United StatesSewer smell from toilet
Big room. Comfortable bed. Good TV and sky channels
Stayed in January 2023
Reviewed: 21 November 2022
Juan
United StatesI love my staying at this hotel!! Hotel staff members are very friendly and hospitality!!
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content