Paseo de la Choca Numero 107, 86035 Villahermosa, Mexico
#5 of 50 hotels in Villahermosa
Guests' ChoiceBased on 15 hotel reviews
8.9Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
9.1
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Showing 1 – 15
Reviewed: 23 November 2022
Gerard
Australiastaff could be a little better versed in English
The property has good amenities
Stayed in November 2022
Reviewed: 23 October 2022
Martin
MexicoNo fridge in our hotel room.
Good breakfast and comfortable beds. Easy communication with hotel staff that were very helpfull.
Stayed in October 2022
Reviewed: 22 June 2021
Penny
MexicoThe room service menu QR code wasn't working and after waiting nearly 30 minutes (they said 5-10) for this problem to be fixed, during which I did get a complementary lemonade but still no QR menu, I had to go down to the lobby where they gave me another QR code that gave a menu but with half the dishes missing. Finally, after more waiting (in the lobby), a waiter brought me an actual physical menu, which I assume they had been avoiding for sanitary measures. It would have been nice if they had just let me have the physical menu right away while the QR code wasn't working, even if it wasn't quite as sanitary. Not a big issue, but there was only one chair in the room which makes it a little awkward if there are two people eating room service dinner there. Also, the two bedside lights are very bright, right above the beds and close to each other. It's actually a little pointless to have the two lights since each light illuminates both beds, meaning that as long as one person wants a light on, the other person is somewhat inconvenienced if they want to sleep. It would be nice to have more controllable lighting by the beds.
The room was exceptionally clean, and was spacious with good air conditioning, sufficient towels and a powerful shower. The beds were extremely comfortable, A staff member brought us a fresh cleaned coffee maker for the morning - an incredible detail because in many hotels they are filthy - so it was wonderful to have sanitised and super clean coffee maker. This was an indication of the level of attention and care taken by the hotel and its staff. The hotel is close to a mall with many restaurant options and also has room service and a mini store which is great. Breakfast was included but we ate only fruit so can't say how it was otherwise. The breakfast service was good.
Stayed in May 2021
Reviewed: 16 April 2024
Elizabeth
United StatesLack of electrical plugs near beds, only one room is deemed accessible for the handicapped and only two parking places are available. For this hotel you could really afford to give up a larger water bottle for each person booked into the room. Towels were cheap small and old. Breakfast buffets are generally offered free or at a real discount. Maybe give up buying book of mormons and spending an effort on your customers. Or observe the Barcelo Hotels operations
Clean, great front desk personnel and porters
Stayed in April 2024
Reviewed: 15 May 2023
Laurenthia
United StatesThe rooms are very basic. No refrigerator or microwave. Bed are ok but not the best.
The location is central to a lot of places to eat and shop.
Stayed in May 2023
Reviewed: 15 April 2022
Matthias
Franceoutdated rooms. bathroom not practical…
There is nothing special that stands out unfortunately.
Stayed in March 2022
Reviewed: 24 January 2022
Maria
RussiaIt was no hair dryer in the bath:( poor breakfast full of tipical food, nothing international. No vegetables at all. Old linens, old furniture.
Good for travellers for one night. Good wi fi. Parking at the hotel territory. Good smelling shampoo&others.
Stayed in January 2022
Reviewed: 19 December 2023
Mexi
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 4 April 2023
Mohrez66
MexicoThere are no comments available for this review
Stayed in April 2023
Reviewed: 20 December 2021
Yolanda
United StatesThere are no comments available for this review
Stayed in December 2021
Reviewed: 26 October 2021
Luiz
BrazilThere are no comments available for this review
Stayed in October 2021
Reviewed: 26 September 2021
Laura
United StatesThere are no comments available for this review
Stayed in September 2021
Reviewed: 12 February 2023
Daniel
CyprusThere are no comments available for this review
Stayed in February 2023
Reviewed: 20 October 2022
Jorge
GuatemalaThere are no comments available for this review
Stayed in October 2022
Showing 1 – 15
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