161 Francisco I. Madero Centro, 44100 Guadalajara, Mexico
#2 of 252 hotels in Guadalajara
Guests' ChoiceBased on 856 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
9.4
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Caleb
United KingdomHowever, there was a slight issue with a funny smell coming from the toilet, which I wasn’t sure if it was related to the plumbing or something else. Despite this, everything else was fantastic, and I would definitely stay here again.
I recently stayed at Real Maestranza and had a wonderful experience. The hotel is modern and well-maintained, with comfortable beds that ensured a good night’s sleep. Its central location is very convenient for exploring the area. The staff were exceptionally helpful and made my stay even more enjoyable. I would definitely stay here again.
Stayed in June 2024
Reviewed: 26 May 2024
Gregory
CanadaClean, and excellent location. Walking distance to the city central area. The concierge was fantastic. He went out of his way to obtain us tickets to the local wrestling match and hand delivered us the tickets to our room!
Stayed in May 2024
Reviewed: 13 May 2024
Maria
United StatesI couldn't say there was something I didn't like
Beautiful hotel very comfortable beds
Stayed in May 2024
Reviewed: 12 May 2024
Wai
SingaporePerhaps to have international power adapters available at the Front Desk. Maybe add a shower head for the shower?
Friendly staff both at Front Desk and restaurant, willing to assist with a smile. Eateries and walking street are nearby.
Stayed in April 2024
Reviewed: 11 May 2024
Rodolfo
United StatesMaybe the fridge in the room.
Hotel has an excellent location. Rooms are clean, beds are comfortable, I missed having an small fridge in the room. Shower needs a door to avoid all the water going in the bathroom floor. Breakfast is good and has a good variety, staff at the restaurant is friendly and make you fell good, specially Ana who served our table for 2 days. All the staff working the reception area are very nice and friendly.
Stayed in May 2024
Reviewed: 18 April 2024
Vincent
United KingdomCard keys kept going offline(many times )we had to going back too reception and wait to have them reactivated also the first pictures of the king standard room on booking.com do not give the correct view of the room it's a lot smaller :
Very Nice hotel , very clean and the location is excellent , helpful staff ..very interesting artwork about the place, very light and airy feel to the hotel quite nice really.
Stayed in April 2024
Reviewed: 15 April 2024
Patticha
United StatesI wish there was a door or something for the shower as it was open and water got everywhere.
The bed was super comfy and the employees were very helpful. It is also located very centrally.
Stayed in April 2024
Reviewed: 14 April 2024
Patricia
United StatesNothing
Everything!
Stayed in April 2024
Reviewed: 13 April 2024
Ive
BelgiumThe bed was not comfortable and I don't really know why but I could almost not sleep. I had the feeling the mattress was not really flat There is no place where you can refill your bottle. I send a message to the reception asking for it and never got any answer.
The location of the hotel is very good The breakfast is nice The staff at the reception speaks English The room is spacious and very clean. Good shower
Stayed in April 2024
Reviewed: 12 April 2024
Ana
United StatesThe location of the place is great, near the plaza and the food around it. Talking about cleaning, all the place was great, everyone in the hotel make an exceptional team work.
Stayed in April 2024
Reviewed: 10 April 2024
Debbie
United Statesnice property, clean, comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Blas
MexicoCUMPLE LA EXPECTATIVA
PERSONAL AMABLE Y EFICIENTE
Stayed in April 2024
Reviewed: 2 April 2024
Salim
MexicoNothing.
I would like to point out the excellent service of the staff with special mention to Oscar, who went beyond expectation to facilitate our stay. Thank you very much, Oscar.
Stayed in April 2024
Reviewed: 1 April 2024
Aisling
United KingdomBright and comfortable
Stayed in January 2024
Reviewed: 1 April 2024
Vaughn
CanadaGood clean hotel with good staff. Close to the historic centre and close to restaurants.
Stayed in March 2024
Reviewed: 30 March 2024
Patricia
United StatesClean
Stayed in March 2024
Reviewed: 24 March 2024
Chris
AustraliaSome signage for the car park would be good ( it’s on Calle Maestranza, just south of Calle Fransisco Madero).
Modern style hotel. Very comfortable, spacious , quiet room. Located just a few blocks from the city centre. Friendly staff.
Stayed in March 2024
Reviewed: 21 March 2024
Xingyu
CanadaWi-Fi got offline from time to time, maybe because my room located at the most far end of alley.
Location, super cleaning of everything and friendly staff.
Stayed in March 2024
Reviewed: 19 March 2024
Thomas
MexicoThe mattresses are way too soft.
Breakfast was ok. The service wasn't the best. The waitress wasn't very friendly and was very forgetful.
Stayed in March 2024
Reviewed: 18 March 2024
Thomas
United StatesNothing
Your entire staff is amazing. From the very first moment, I got there and met Fidel, I knew it’s gonna be a great day. Everybody from the front desk throughout the property is extremely kind and gracious. I have already booked my next visit there.
Stayed in March 2024
Reviewed: 18 March 2024
Rafael
United StatesNothing
Location, pleasant staff and nice room
Stayed in March 2024
Reviewed: 12 March 2024
Filippe
United Arab EmiratesVery very nice hotel. Super recommend it.
Stayed in March 2024
Reviewed: 12 March 2024
Laterrian
United StatesNone
Accommodations are as stated, clean and comfortable. Staff is very helpful and kind. Bed was very comfortable!
Stayed in March 2024
Reviewed: 9 March 2024
Miriam
United StatesExceptional customer service. Room was very clean and comfortable and excellent location.
Stayed in March 2024
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