Avenida Carranza 890, 78250 San Luis Potosí, Mexico
#24 of 66 hotels in San Luis Potosí
Guests' ChoiceBased on 165 hotel reviews
8.8Cleanliness
8.9
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
8.8
Value for money
8.8
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Armando
United StatesClose to a lot of restaurants, aprks and shops.
Stayed in March 2024
Reviewed: 2 April 2024
Armando
United Statesnothing
Location, location, location
Stayed in March 2024
Reviewed: 29 March 2024
Steve
MexicoFreshly remodeled, a/c working better
Stayed in March 2024
Reviewed: 27 January 2024
Bike
MexicoRoom A/C was not running, reported it to front desk and they did not help, l spoked to someone in managment and also were not able to help. Poor customer service, would not stay in again, and will not recomend it to my friends.
Excelent room and location, cleaning staff very courtious
Stayed in January 2024
Reviewed: 22 January 2024
Sandra
United StatesLocation was excellent. The view from our room was beautiful
Stayed in January 2024
Reviewed: 13 January 2024
Maria
United StatesN/A
restaurant on site/location
Stayed in January 2024
Reviewed: 2 October 2023
Maurilio
MexicoThe bedrooms are one of the most comfortable and nice i have ever been. The view its 👍great!!!
Stayed in October 2023
Reviewed: 27 August 2023
Idalia
United StatesParking lot located to a small walking distance
Old property but clean and well maintained
Stayed in August 2023
Reviewed: 24 August 2023
Rene
United StatesBathroom clean but a little worn down.
Great location, easy to get around and to walk to Plaza Fundadores, Tequis and Plaza de Armas.
Stayed in August 2023
Reviewed: 21 August 2023
Berta
MexicoUna gotera en el baño
Good
Stayed in August 2023
Reviewed: 8 August 2023
Torres
MexicoThe hotel is well located, beautiful and not expensive.
Stayed in August 2023
Reviewed: 16 July 2023
Beril
United StatesIt is a low key hotel in a low key town. Clean, with big rooms. Excellent breakfast, both in the hotel and nearby. Staff was friendly and helpful, in Spanish.
Stayed in June 2023
Reviewed: 14 July 2023
Andres
SpainHotel did not have amenities to have a simple online call. Only bookable meeting rooms.
Room size and location
Stayed in July 2023
Reviewed: 3 June 2023
Brenda
United StatesWe had trouble with the toilet on our last hour of our stayed the water came out of the toilet and it wasn’t flushing
Great location , rooms clean, really enjoyed the pool
Stayed in June 2023
Reviewed: 2 June 2023
David
MexicoIt's a tad old, but not too bad either. The pool information should be a little more accessible.
The location and the pool! No complaints regarding the staff or service at all.
Stayed in May 2023
Reviewed: 17 May 2023
Meredith
United StatesThis hotel met my needs. I liked the rooftop pool. Location is close to el centro.
Stayed in May 2023
Reviewed: 14 April 2023
Laszlomart
HungaryThe room facing the street was very loud.
Stayed in April 2023
Reviewed: 19 March 2023
Ruben
MexicoBeds could be better. Ac system is centralized.
Clean bathroom
Stayed in March 2023
Reviewed: 29 January 2023
Luz
Mexicocómodo y tranquilo
Stayed in January 2023
Reviewed: 19 October 2022
William
United StatesNoisy room and A/C broken, but it was cool outside so I just cracked the windows. Which didn't help the noise. But I had ear plugs.
Great value! 4 star hotel for a 2 star price.
Stayed in October 2022
Reviewed: 12 October 2022
Marjorie
United StatesBetter instructions as to how to contact the front desk (no number), and hotel rooms and outside phone calls. But when I asked the front desk they were very helpful. Also, when I tried in advance to ask you to Book our rooms close together, I was put in contact with a service in the Netherlands who could not help at all. Awkward that we cannot call the hotel from the USA with questions. You are too busy. Felipe Carreon from the Technological school arranged our rooms with you afer we arrived at the hotel. But it was a worry till then.
I really appreciate the effort you took to room all 7 of us near each other. That was the most important. Thank you. One of us had to go to the emergency room, another's toilet broke, we had gifts to organize, etc. It was easy to find each other. And thanks for the transportation. Carlos is good.
Stayed in October 2022
Reviewed: 22 August 2022
Muñoz
Mexicothe bathroom is little claustrophobic but it’s okey
excellent location, great cleaning, and excellent price
Stayed in August 2022
Reviewed: 20 August 2022
Seymour
United StatesBreakfast was chaotic. Staff seemed overwhelmed. Breakfast was decent. The bell hop. Carlos, was wonderful!
Stayed in August 2022
Reviewed: 14 August 2022
James
United StatesI was unaware of breakfast. This could have been communicated at check-in
Stayed in August 2022
Saint Petersburg, Russia
Lloret de Mar, Spain
Helsingborg, Sweden
Amélie-les-Bains-Palalda, France
Fairmont City, USA
Hegelsom, Netherlands
Bucharest, Romania
Orewa, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content