Boulevard Centenario 601, 85229 Navojoa, Mexico
#1 of 6 hotels in Navojoa
Guests' ChoiceBased on 48 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
9.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 May 2024
Moira
United StatesWe overlooked swimming pool and very noisy when we wanted to sleep
Breakfast was excellent. Location Excell
Stayed in May 2024
Reviewed: 29 April 2024
Ian
AustraliaI was in Mexico for work and would leave hotel just before 7am and the breakfast was not available till 7am and I just loved the Huevos Rancheros was amazing and my favorite breakfast. RIVI should offer a 'green' option for long term stayer, change towels & sheets once a week this saves water and other hotels offer this.
In general rooms are great plenty of parking, staff super helpful and even with my poor Spanish. The meal selection was very good local food, international and Japanese really good Japanese.
Stayed in April 2024
Reviewed: 3 February 2024
Jose
United StatesThe music from the restaurant was kind loud Even when we complained, they volume down little bit, but still we could hear the music, not loud anymore, the band was playing all the way to around 3:00 am We were able to slept 😴
We didn't have breakfast
Stayed in January 2024
Reviewed: 18 January 2024
Jesus
United StatesFood was great. Bed were really comfortable. The staff was amazing.
Stayed in January 2024
Reviewed: 4 December 2023
L
United StatesIngress and egress a bit difficult on that street
New clean facility. Friendly staff
Stayed in November 2023
Reviewed: 2 December 2023
Ronald
United StatesBeautiful property and friendly staff.
Stayed in November 2023
Reviewed: 9 November 2023
Edgar
MexicoBreakfast has few options, but the facilities are still being developed. No complains though.
Stayed in October 2023
Reviewed: 6 November 2023
Catherine
CanadaWe had a little difficulty finding it. When you drive up to the property it doesn’t look open.
Very new, quiet
Stayed in November 2023
Reviewed: 27 October 2023
Sydne
United StatesClean and very modern. Beds and pillows we're very comfortable. Restaurant onsite is very good. Staff was very friendly and helpful
Stayed in October 2023
Reviewed: 5 October 2023
Sydne
United StatesNew and modern. Great hotel. I will definitely stay here again.
Stayed in October 2023
Reviewed: 29 August 2023
Sandra
United StatesEverything ,the food at the restaurant was amazing
Stayed in August 2023
Reviewed: 28 June 2023
John
United StatesEverything with the room and staff was great. Some of the guests can get a little loud outside.
There are not a lot of options in Navajoa. For a clean hotel with very accommodating staff, this was a nice place to stay. We ate at the restaurant our last night and the food was great. I wish we would have used the restaurant as an option more often.
Stayed in June 2023
Reviewed: 6 June 2023
Pamela
United StatesI never could get the TV to work, even with the "maintenance" man coming to try and help me. It is set up for connecting to your own subscribed phone services instead of just plain TV. Hotel needs to provide ice machine on property. The hotel is hard to find. Even though there is a low lying black block letter sign down low right by the street, it is in front of a large building that is not occupied or finished in construction. The hotel rooms are behind this building, but not designated with an arrow or directions to continue to the back. I finally did notice a white canvas sign on a low brick wall, but the canvas was torn loose and the identification of the hotel could not be seen. I believe the hotel would attract many more customers if it could be noticed more readily from the street.
This is a new "Spick & Span" property that feels like it is not completely done being put together. Spacious rooms, very modern feel. Comfortable beds.
Stayed in June 2023
Reviewed: 9 February 2023
Carlos
United Statesonly critique is that it’s bulled as a 5-star … the ritz on park avenue it is not
great hotel — super clean and nice
Stayed in February 2023
Reviewed: 1 December 2022
Anne
United StatesNo in-room refrigerator, which we could have used. Since the hotel is so new, hopefully refrigerators will be added shortly.
New hotel, lovely rooms, well appointed
Stayed in November 2022
Reviewed: 2 November 2022
Henriette
CanadaIt was a little difficult to find as the official signs aren’t there yet and they are still finishing the lobby and restaurant. You have to drive around the back to find the temporary lobby.
A brand new beautiful modern hotel. The rooms are big and very nicely finished with natural stone counters and lots of storage. tile floors throughout and a tile and glass large shower stall. The beds are comfortable with all white linens. The front desk staff is super friendly and courteous.
Stayed in November 2022
Reviewed: 9 April 2024
Lydia
MexicoThe room wasn’t 100% clean, we got some open bottles of soda from the previous guests and the floor was sticky.
The bed was amazing, super comfortable and the staff was nice, breakfast is good
Stayed in April 2024
Reviewed: 4 May 2023
Kim
United StatesOn site restaurant wasn't a pleasant breakfast experience - apparently they ran out of bread for the avocado toast and sent someone out to get some but didn't let us know. My Husband was finished his breakfast before I got mine, half an hour later. The hotel restaurant has an open-air concept and, as it's part of the courtyard concept layout of the hotel, we got to listen to the birthday celebration they hosted....complete with Mexican band....until midnight
They did have one Staff that spoke English. It was clean and comfortable.
Stayed in February 2023
Reviewed: 3 June 2024
Alfonso
GuatemalaThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 June 2024
Alfonso
GuatemalaThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 June 2024
Alfonso
GuatemalaThere are no comments available for this review
Stayed in April 2024
Reviewed: 21 April 2024
Alfonso
GuatemalaThere are no comments available for this review
Stayed in April 2024
Reviewed: 12 April 2024
Debra
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 11 April 2024
Tania
MexicoThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content