490 Calle 44 Norte, 77720 Playa del Carmen, Mexico
#20 of 240 hotels in Playa del Carmen
Guests' ChoiceBased on 80 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
8.4
Facilities
9.0
Staff
9.2
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 9 April 2024
Robinson
United KingdomLot of dogs barking but not enough to spoil your stay
Great value for money. Spotless with everything you need. Location closed to everything
Stayed in April 2024
Reviewed: 3 April 2024
Morten
NorwayNice rooms but really hard beds ... and could not get hot water in the shower
Nice location though the neighborhood looked rough at first glance
Stayed in March 2024
Reviewed: 24 March 2024
Mateus
BrazilSmall bathroom and weak shower. Mini-fridge inside the room was quite noisy, we had to shut it off.
Location was great. Quiet neighborhood. Decor was modern. Good Wifi and AC. Free coffee.
Stayed in March 2024
Reviewed: 19 March 2024
Valentin
SwitzerlandThe bathroom was very tiny, I bumped into everything all the time. The shower cabin also leaks, which the bathroom floor is always full of water after each shower. The airconditioner is too powerful for the small room size.
Great location: quiet area, some restaurants and stores around and still close enough to the touristy places. Very nice little pool area. LOVE the watercooler in the kitchen area and the fact that no keys are needed anywhere.
Stayed in March 2024
Reviewed: 16 March 2024
Mélisse
FranceWould be great to have a stove to cook
Very clean, super nice staff
Stayed in March 2024
Reviewed: 11 March 2024
Robin
United StatesGreat location, comfortable room, and wonderful service
Stayed in March 2024
Reviewed: 25 February 2024
Adam
United StatesBeautiful and well kept. Great bed! Quiet location
Stayed in February 2024
Reviewed: 24 February 2024
Eddie
United StatesNada
The staff are super friendly, the rooms have a comfy bed and TV and the pool / lounge area is really inviting. Great location too. The best deal around!
Stayed in February 2024
Reviewed: 13 February 2024
Margaret
CanadaNothing.
We loved the contactless check in and the location of the apartment. It's away from the noise of 5th Avenue but within close walking distance. It was also easy to walk to the public beaches. We had no trouble finding parking for our rental car outside the hotel. We really appreciated the cutting board, knives, utensils, plates, and bowls provided so we could prepare some of our own food. The room itself was very comfortable and the whole hotel is clean and aesthetically pleasing. We had the fortune of meeting the owner during our short stay and loved talking to her. This is truly a gem for the price and location!
Stayed in February 2024
Reviewed: 12 February 2024
Anan
NetherlandsBest accomodation I had during my 1 month travel in Mexico. Service was great, owners are really helpful.
Stayed in February 2024
Reviewed: 5 February 2024
Maud
IrelandThe only drawback is the rooms were smaller than the photos appear.
Common area, facilities and staff was lovely.
Stayed in January 2024
Reviewed: 4 February 2024
Rochelle
United KingdomI was confused by the entrance but they were super responsive and they send detailed instructions, just be sure to check your messages the morning you check in as it's all digital with codes
Comfortable bed, complementary ear plugs, free coffee, tea and water available downstairs which was super helpful as I was sick. Calm pool to relax by, netflix, Disney and Amazon prime. As I was sick and had a flight home to prepare for, this was the best comfortable stay to recover and get some rest.
Stayed in January 2024
Reviewed: 18 January 2024
Onye
United StatesDidn’t have an elevator
The staff was so delta s helpful.
Stayed in January 2024
Reviewed: 9 January 2024
Liliia
Russiaslightly shabby walls
Very comfortable bed, there is a shared kitchen where you can drink coffee, tea and heat food.
Stayed in January 2024
Reviewed: 4 January 2024
Moonmoon
CanadaEverything was great! Couple of different pillow options would be nice in the room. From thicker ones to flat.
Loved the staff. The owner has put her soul into keeping this place neat. Exceptionally friendly and accommodating. I love self check in hotels for anytime check-in. I suggest if you want bigger rooms book the ones with balcony. Their studio is on ground floor which is accessible. It’s good location for Playa De Carmen with 5th avenue and beaches in walking distance. Bed and bathroom were clean. Parking is on the road in front of the hotel. It’s not reserved. But was always available. There are restaurants, markets, ATMs around the hotel.
Stayed in December 2023
Reviewed: 30 December 2023
William
United StatesPool was unusable and dirty. Street noise was quite loud.
Room was clean and hosts were very accommodating and helpful.
Stayed in December 2023
Reviewed: 6 December 2023
Bjorn
NetherlandsNice and modern room. Close to the beach and restaurants. All was perfect.
Stayed in December 2023
Reviewed: 2 November 2023
Ines
SpainI had some issues with hot water and looks it is in a bad street (but it is all okay)
Very modern and comfy, all very user friendly. Staff very friendly
Stayed in November 2023
Reviewed: 30 October 2023
Graham
United StatesAs is common in the neighborhood areas, a few barking dogs. The hotel gives complimentary earplugs, which was a nice touch.
Clean spacious room not too far from downtown. Easy walk to the beach.. Kind and accommodating staff. Reasonable price for PDC
Stayed in October 2023
Reviewed: 20 September 2023
Christian
DenmarkClean, new, easy check in.
Stayed in September 2023
Reviewed: 18 August 2023
Marisol
United StatesThere is no parking on site, you park on the street but that’s not an issue. We never had a problem finding a parking spot right in front of the hotel.
The rooms were clean. A/c worked good. Easy facility entry. No reception but you get a message from Hotel with instructions on how to enter the facility and a code for your room. There are restaurants/food near
Stayed in August 2023
Reviewed: 31 July 2023
Kelly
CanadaNot the hotel's fault but the neighborhood dogs will keep you up all night. The hotel provides ear plugs but you can still hear I still enjoyed my stay. It is also about 30 mins walk to the ADO bus station and ferry terminal. Keep that in mind.
The pool, the comfy bed, free coffee and tea and smart tv were all nice. The safe box was a nice touch as well
Stayed in July 2023
Reviewed: 23 July 2023
Nadia
NetherlandsAn absolute gem in Playa del Carmen! The perfect location, lovely room, and incredibly friendly staff made my stay truly unforgettable. Highly recommend this hidden treasure!
Stayed in July 2023
Reviewed: 21 June 2023
Melrose
Singaporenothing!
I loved the air-conditioner - It cools the room down a lot and quickly. Also, the bed and comforter was comfortable and thick / nice. In addition, the room was clean and nice. check-in was effective and free street-side parking was very much available easily.
Stayed in June 2023
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