The cleanliness and the courtesy of the staff

Very friendly staff, very cute place

Stayed in March 2024

Great place to relax and disconnect. The onsite team was friendly, accommodating and everyone made us feel welcomed. We enjoyed our time at Santerra and we will definitely be returning.

Stayed in March 2024

The heaters did not work.

No breakfast. Rained

Stayed in March 2024

The room was cute and clean

Stayed in March 2024

The location was hard to find. Google maps took us to the wrong place, and the signage in the area was very limited.

The bed was comfy and the view was great. The modern design was really nice. Santerra is dog friendly, and there are 2 house dogs to greet you.

Stayed in December 2023

Property and Room was very clean and we felt very safe. Ricardo was an awesome host. He was very accommodating and helpful. Dogs on the property are so friendly and loving. Restaurants, wineries, and coffee shops in the area. There is also a little store right around the corner. Will defiantly stay again.

Stayed in October 2023

Small and cozy. Ricardo has a great attitude and excellent service.

Stayed in October 2023

nothing .. amazing place

ricardo and his staff are Amazing! very clean .. very relaxing! breakfast really good .. this place is dog friendly! we brought our dog roxy.. she made some friends . everything is close .. restaurants and coffee shops .

Stayed in October 2023

Breakfast was great. Ricardo is great and super attentive.

Stayed in September 2023

Location very difficult to find is all dirt road, but once you get there is the most peaceful place on earth.

The breakfast was very authentic. The personnel very helpful, the view was fantastic, there are no distraction. Bring your pandora since there is no TV no radio.

Stayed in August 2023

Beautiful property, secured, and parking available. Great breakfast every morning. The staff was friendly and attentive to it guests.

Stayed in August 2023

Nothing all was good no coment or dislike place was EXELENT

The location and the units are great, the service from the owner Carlos and the employee Ricardo was EXELENTE. The view of The Valley from you patio or your room it’s amazing, the weather was perfect

Stayed in August 2023

Nothing

My fiance and I had such a great stay with Carlos and his team at Santerra. It really felt like we were staying with friends or family. Even before we arrived, Carlos helped us arrange transportation for dinner both nights of our stay. Our driver was awesome and on call when we needed him to get us. The property is a cute, rustic vineyard. We stayed in the deluxe suite, which is a geodesic dome. The room is so so cool, with an amazing view. Super comfortable bed and fantastic AC. It was a really hot weekend, but we couldn't tell when we were in the room. Grab this room if you can! Coffee was waiting for us in the common area outdoors when we woke up - with the Santerra team ready to make us breakfast. I ordered breakfast enchiladas, which were homemade and delicious. Also, one of the highlights of the property are the two dogs. They're sweet and loving and helped ease us missing our dog at home. I will recommend this place to my friends and family and will definitely be back! Thanks so much!

Stayed in July 2023

I only stay one night.

It was wonderful!

Stayed in July 2023

The beds are very comfortable.

Stayed in July 2023

Off the beaten path

Peaceful and rustic

Stayed in July 2023

Nothing, everything was excellent

It was a beautiful place! Very relaxing and confortable. Carlos Is very welcoming and made sure we had everything we needed. The included breakfast was delicious, and the have coffee and a coffee maker in your room.

Stayed in July 2023

The bed was super comfy and pillows as well the room was very clean, and there wore no bugs exceptional service breakfast was excellent.

Stayed in July 2023

great hospitality, and lovely cosy stay. highly recommend.

Stayed in June 2023

No door on the bathroom.

Scenic property, nice views, comfortable room. The owners are gracious and accommodating as are the staff. We had excellent cooked to order breakfasts each morning and a welcome bottle of wine in our room made from the grapes on property.

Stayed in April 2023

The heater in the room was not working, and had to use a portable one.

The room was clean and had everything we needed.

Stayed in February 2023

Location. Was a bit off the beaten path with minimal signage

Such a great find! Would definitely recommend! Cute and quiet establishment with great comfort and staff. We arrived really late and they were extremely helpful in checking in and providing info in a timely manner after a long drive. We didn’t get a chance to try to the breakfast as we had plans but were thrilled it was included! Staff was extremely courteous throughout the whole stay. Room and restroom were very clean and the King Size Bed was extremely comfortable!

Stayed in February 2023

There was no hot water in the evening and again in the morning. To be fair, as soon as I let them know, they turned on the water heater and the situation was fixed. Santerra is a bit hard to find in the dark, perhaps a lighted sign would be nice. Since we were here during low season, there was no breakfast available

Very nice new property in Valle de Guadalupe. Very comfortable bed, clean, lovely patio

Stayed in January 2023

Wifi not the best but typical of what’s available area wide,

The location, views, bed and linens, cleanliness, owner Carlos and his wife and Emanuel who makes you feel special with their caring attitudes is what brings us back often to this accommodation.

Stayed in November 2022