A little far from downtown, has to drive; however, not a big deal

It was exceptionally clean, the staff were polite and helpful. The artwork throughout the campus were really cool

Stayed in February 2024

This hotel was truly beautiful. Very tranquil and almost museum-like with artifacts, high ceilings and marble everywhere. We thoroughly enjoyed our stay and would book again next time we stay in Tecate.

Stayed in February 2024

Unfortunately our stay was Christmas Eve and day. We were misinformed or we misunderstood and we were unable to get dinner or breakfast during our stay. But other than that it was great.

Property was amazing! So clean and beautiful

Stayed in December 2023

The restaurant needs to upgrade their wine selection.

Overall, lovely! And the Mexican art everywhere is fantastic. Exceptional actually. Rooms are very comfortable, lots of space plus a balcony.

Stayed in November 2023

N/a

Pool and everything. Clean and comfortable beds

Stayed in August 2023

The stairs, need elevator to get to restaurant, my family had a wheelchair no handicapped access to restaurant only to parking lot

My room was spacious, and the pool was very relaxing.

Stayed in July 2023

heaters could be warmer. everything else was amazing!

Stayed in November 2022

the bathroom faucet was loose I was worried my 1year old would yank it off

The location was so nice up on the hill with a view of the city was amazing the service was good a little slow with the room service but they made sure our needs were met. receptionist were really helpful and them being bilingual was a plus .the room was beautiful and clean very and spacious I loved my room . the house keeping was a plus and very helpful the balcony was spacious too clean for my 1 year old to walk around overall I loved my stay and will be returning back

Stayed in October 2022

The drain in the tub was not working properly and took a long time to drain. The AC in the living room/dinning room didn't work, however they did have ceiling fan so it helped a bit.

Hotel is beautiful, artful and very clean, we loved our rooms, very spacious, comfortable beds, beautiful and large restroom with tub and shower. We requested room service for breakfast and everything was delicious!!! Very good size portions and very good coffee. We did a family weekend trip and my niece and nephew absolutely loved the pool and terrace on the Jr Suite, very spacious!!!

Stayed in September 2022

Overall everything was great! Staff in front desk and parking lot where super nice and friendly.

Stayed in August 2022

The internet is slow in the area. Not really the fault of the hotel itself.

Breakfast served every morning in the room. Spacious room. Staff very friendly, accommodating and responsive. Long restaurant hours. Good food and drink selections. Hotel is quiet and low key. Great sleep. Best hotel in Tecate area.

Stayed in July 2022

One night I heard someone walking in the hallway and stopping right before they got to my room, as if they were trying to listen to what I was doing in my room. This was around 3am. Then that same night, at the room right above us lots of noise started all of all sudden. Furniture started moving out of no where. I contacted the receptionist about it the following morning and he gave me a very stupid answer. His nervousness was very obvious, as if he knew that I had seen him possibly spying on guests rooms. It was very obvious. This made me and my girlfriend very uncomfortable. The rest of the staff was very professional and cordial.

Stayed in June 2022

the bed was a little hard but not a deal breaker

the staff were very attentive, the room was spotless clean, the food was amazing, it was the perfect getaway when looking to wind down from the every day busy life.

Stayed in July 2022

Gorgeous hotel with nice restaurant on grounds. Room service was exceptional.

Stayed in May 2022

This hotel is a hidden jewel and is one of my favorite places to stay.

Stayed in May 2022

To have to order breakfast on the previous day

Great food, even a toast was served very nicely.

Stayed in June 2022

The room service food is not good since they close the Asao restaurant, they need a new Chef

We got the suite and its great

Stayed in May 2022

nothing

everything the attention and staff courtesy

Stayed in June 2022

got there late at night and was a little tricky to figure out where to enter the property.

beautiful and well kept property; loved the room and spacious bathroom.

Stayed in May 2022

one of the restaurants was closed

super clean and safe

Stayed in May 2022

I like everything

The location was great

Stayed in May 2022

just pillows

all

Stayed in May 2022

This hotel is gorgeous and has amazing art throughout the inside of the property. The rooms are spacious with balconies. The food is wonderful. The location is close to town and on a hill so that there are beautiful views of Tecate and the mountains.

Stayed in April 2022

located overlooking the town of Tecate. the venue was peaceful and impeccably clean. staff were friendly and accommodating. their Yiima restaurant is devine!

Stayed in April 2022