1510 Avenida Mariano Otero, Chapalita, 45055 Guadalajara, Mexico
#8 of 252 hotels in Guadalajara
Guests' ChoiceBased on 80 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.5
Staff
9.4
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 23 April 2024
Celina
United StatesGood location
Stayed in April 2024
Reviewed: 17 February 2024
Brenda
MexicoThe food at the restaurant is very sub par. Ate there the first night and did not return.
The beds are comfortable and the bathroom is bright and clean. They have nice toiletries in the bathroom. A well stocked room with ironing board, coffee machine, blow dryer, luggage rack, and great lighting.
Stayed in February 2024
Reviewed: 3 January 2024
Maria
United StatesEverything
Stayed in January 2024
Reviewed: 1 January 2024
Ilana
United States24 hour restaurant was excellent
Stayed in December 2023
Reviewed: 24 December 2023
Alberto
United StatesEverything
Stayed in November 2023
Reviewed: 8 December 2023
Carmen
MexicoSpend much time for invoice and is necessary call few times.
Location is perfect.
Stayed in October 2023
Reviewed: 8 December 2023
Carmen
MexicoInvoice took few weeks to get.
Location and service
Stayed in October 2023
Reviewed: 4 December 2023
Alberto
Costa RicaThere is not any help for lugagge carry up from desk to room and viceversa. None available computer in the Business Center.
Stayed in November 2023
Reviewed: 26 October 2023
Oscar
CanadaNothing. All good
Very friendly staff Facilities are brand new
Stayed in October 2023
Reviewed: 24 October 2023
Alfredo
United Arab Emiratesmuy confortable y el personal super amable lo recomiendo
Stayed in October 2023
Reviewed: 24 August 2023
Marie
United StatesWe were there a few days to attend the Expo Furniture, the location was perfect, the staff very helpful and friendly. We did like the food also, very fresh. We had a good size room and evething was very pleasant and clean.
Stayed in August 2023
Reviewed: 19 June 2023
Sonia
United Stateseverything was great!
clean, new felt very luxurious
Stayed in June 2023
Reviewed: 30 May 2023
Ana
United Statesfriendly stuff, very clean
Stayed in May 2023
Reviewed: 13 May 2023
Pedro
Mexicoexcellent facilities
Stayed in April 2023
Reviewed: 13 May 2023
Marybella23
United StatesEverything
Stayed in May 2023
Reviewed: 29 April 2023
Antonio
GermanyThe laundry service: came one day too late- and has destroyed my suit; only after intensive asking the throusers were repaired and brought in the 3rd day. Rooms to the street are very noisy due to the traffic starting at 5 or 6 am- the corridors and areas have no AC!!! The food quality in the 24/7 restaurant might be poor - check your sushi!! ;)
The hotel is very well situated between the EXPO and the Mall Plaza del Sol. Its opening was in Nov 2022. The rooms are spacious and offer standard comfort and service. Mini bar refill every day. The other facilities are also new and operated as per time schedule. Roomservice is 24/7
Stayed in April 2023
Reviewed: 14 April 2023
Hossam
Canadahave the SPA available.
nice, clean hotel, staff are helpful and Speak English well.
Stayed in March 2023
Reviewed: 6 April 2023
Mary
United StatesWe stayed at the HS Hotsson Hotel Guadalajara Expo for 10 days with my family. Its a very nice, modern and clean hotel. The staff is very friendly and helpful. We received excellent service from all their staff (Front Desk, Restaurant, Bar, Maintenance & Cleaning Staff)... The hotel location is perfect, you can find everything you need close bye. We will definitely stay here again on our next vacation through Guadalajara.
Stayed in March 2023
Reviewed: 26 March 2023
Gustavo
Mexicothe price is expensive but it was ok cost-benefit
the room was great
Stayed in February 2023
Reviewed: 23 March 2023
Janneth
United StatesClean rooms
Stayed in March 2023
Reviewed: 22 March 2023
Joseph
United Statessports bar manager was pretty nasty
nice pool area
Stayed in February 2023
Reviewed: 9 March 2023
Suarez
United StatesClean, new excellent costumer service and good location.
Stayed in February 2023
Reviewed: 5 March 2023
Michal
Czech RepublicThere just could be a Netflix, or Youtube in the TV. We weren’t able to play anything there, except tv channels. Everything else was great.
Absolutely everything was great. The room itself, the extremely helpful staff. We had a problem with a booking tour. The receptionist had and hour-long call with the agency to make sure we’ll get our money back, as we don’t speak Spanish. They helped us to get a better tour. Excelent client service. The bed was great, really hard, nice bathroom and big selection at the hotel breakfast.
Stayed in March 2023
Reviewed: 5 March 2023
Edward
United Statesnothing to complain
everything
Stayed in March 2023
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