Carretera el Tigre Carretera el Tigre, 22780 Valle de Guadalupe, Mexico
#18 of 66 hotels in Valle de Guadalupe
Guests' ChoiceBased on 19 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.7
Value for money
8.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 19
Reviewed: 17 April 2024
Jose
United StatesNothing
Very clean and comfortable
Stayed in April 2024
Reviewed: 16 January 2024
Jamie
United StatesPool was not available in Winter months, but the jacuzzi was perfect!
The beauty of the grounds and room matched the super sweet staff! Eduardo, Emma, and Team were wonderful. Breakfast in Bed, fresh cut fruit and the coffee is superb!
Stayed in January 2024
Reviewed: 1 January 2024
Jeremy
United StatesEverything was great!
Incredible rooms and views. The staff was very accommodating and kind. An amazing place to stay, we would absolutely come back here, I can’t say enough good things! Thanks again to the wonderful staff.
Stayed in December 2023
Reviewed: 24 November 2023
Alora
United StatesA small heads-up on the parking situation would've been nice, something like an email to pull the gate open and closed. We were pretty dumb at the end of the night of travel and couldn't figure it out until a driver came through.
Staff were super helpful, friendly, and accommodating. The facilities were beautiful.
Stayed in October 2023
Reviewed: 4 September 2023
Garcia
United StatesVery relaxing Great staff Great very clean place
Stayed in September 2023
Reviewed: 28 August 2023
Orozco
United StatesWhat I didn't like has nothing to do with Sirius, it's more related to Booking pricing. I checked the prices directly with Sirius and that day they were than 60% cheaper than Booking, but when I realized it was too late. Booking is basically adding more than 100% profit which I think is abusive by more than doubling the price and is not worth it for the value they provide.
Above all, what made my experience outstanding was the excellent staff service and friendliness!
Stayed in July 2023
Reviewed: 26 July 2023
Cameron
United StatesThe room was amazing with the 3 full wall windows that included the ceilings. You could open the blinds with the click of a button. The pool was very refreshing and the staff was very accommodating and friendly!
Stayed in July 2023
Reviewed: 21 June 2023
Richard
United StatesIt was peaceful, calm and relaxing … really clean and the staff is really nice and helpful
Stayed in June 2023
Reviewed: 16 April 2023
Victor
United StatesThere is no food on site, the bathroom counter space is super small, not even big enough for one person to put all of their things, they had no creams, and we forgot to bring body cream. The road leading up to the hotel is in terrible condition and a 4x4 is recommended if you don't want to bust your cars suspension. I have a 4x4 3.5 lift with 35's by rough country, my truck is modified to deal with this type of terrain and it was still a rough ride for us. I can imagine a regular car would be destroyed by the huge pot holes and bumps in the road.
It was a lovely location, small and intimate, comfortable. I love space so the space theme had me sold from the start. We used the Hot Tub, Fire Pit, and Game Area, there are also fireplaces on the Patios. The beds are very comfortable especially the pillows. Breakfast was great.
Stayed in April 2023
Reviewed: 4 September 2022
Cruz
United StatesOur room was amazing! The highlight was having shutters/blinds on the roof that we could open at night in order to see the stars. The staff was always checking in with us to see if we needed anything and were very helpful. 10/10 would recommend! We gad a great time and can’t wait to go back!
Stayed in August 2022
Reviewed: 1 August 2022
Jedd
United StatesEverything was perfect!
Beautiful new property with nice amenities.
Stayed in July 2022
Reviewed: 12 July 2022
Omar
United Stateseverything was amazing
everything
Stayed in June 2022
Reviewed: 8 March 2024
Daisy
United StatesThey didn’t take care of the problems we were having.
We had an incident a few times where the water wasn’t going down in the shower we called and let them know by the time they came the water was going down, it happened again and they just ignored us they didn’t even message me back. The facility had no ice! That’s all we asked for.
Stayed in February 2024
Reviewed: 26 January 2023
Blanca
United Statesfinding the place was very hard. no signs anywhere. the heater didn’t work. the toilets clogged up. there was no hot water only cold to shower.
the room was a good size room for the price
Stayed in January 2023
Reviewed: 16 November 2023
Anonymous
United StatesEverything was ok
The price
Stayed in October 2023
Reviewed: 17 September 2023
Manuel
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 7 August 2023
Da
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 October 2022
Omar
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 19
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content