Carretera Cuernavaca-Cuautla #1 Carretera Cuernavaca-Cuautla #1, 62736 Cocoyoc, Mexico
#1 of 6 hotels in Cocoyoc
Guests' ChoiceBased on 19 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.5
Value for money
8.8
Free WiFi
8.8
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Showing 1 – 19
Reviewed: 6 November 2023
Magaly
MexicoEl hotel super lindo,
Stayed in November 2023
Reviewed: 10 July 2023
Mauricio
MexicoThe room did not have a hair dryer, the dinner menu needed to have more options, the water pump was right next my room, and it was not nice to wake up to that noise.
Exceptional service from all staff
Stayed in July 2023
Reviewed: 5 December 2022
Kirsten
United Statesthe only issue we had, landing in Mexico City taking a skirtter there…we received an email saying they would close at 10 pm, we were not warned about this. on the drive down nobody was answering the phone. My poor mom was so stressed out after a long day of traveling. Luckily my husband called from the states and finally got a hold of someone, that reassured us someone will be there.
the staff was amazing. Especially the front desk employees. They went above and beyond!
Stayed in December 2022
Reviewed: 3 October 2022
Rodrigo
Mexicofacilities are amazing and all personnel is always available
Stayed in October 2022
Reviewed: 25 April 2022
Walter
CanadaGolf course condition no air conditioning
Great variety and quality
Stayed in April 2022
Reviewed: 31 January 2022
Raúl
PanamaThe bathroom have a smell not good.
The breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are wonderful. The staff is very friendly and are very committed in providing a very good experience to us.
Stayed in January 2022
Reviewed: 25 November 2021
Woohyong
South KoreaThe facility used to be private property that was later turned in to a residential hotel. It was pleasant, but if you go with a kid there isn't much to do. Golf is ok just to have fun with your friends, do not expect any holes to drive or long range. Overall it was ok
Stayed in September 2021
Reviewed: 23 November 2021
Rebeca
Mexico,
Food was good
Stayed in November 2021
Reviewed: 1 September 2021
Carlos
United StatesThe check in and check out process takes a lot of time
Stayed in August 2021
Reviewed: 15 July 2021
Miguel
MexicoFood could be better
Great location, very nice gardens and great service
Stayed in July 2021
Reviewed: 16 June 2021
Edward
United StatesWe didn’t have more time to stay longer!
Beautifully maintained, quiet and relaxing atmosphere, outstanding meals (highly recommend the Salmon and Filet) superb staff (Homero at reception and Luis our server went out of their way to ensure we had a wonderful stay). The swimming pool and golf course were quite enjoyable when we weren’t out exploring Morelos. This hidden gem of a resort offered the perfect blend of elegance with affordability.
Stayed in June 2021
Reviewed: 10 April 2022
Vivian
Mexicoservice, style, location
beds
Stayed in February 2022
Reviewed: 17 June 2023
Anonymous
United StatesIt beautiful and calm
Stayed in June 2023
Reviewed: 15 March 2022
Anonymous
United StatesThe entrance is very obscure. We arrived at night and was traveling to this area for the very first time. No signs and a very dimly lit entrance. The person we called for directions was not the most patient either.
Beautiful grounds, facility and main receptionist, I forget his name, a young man extremely courteous, patient and efficient
Stayed in February 2022
Reviewed: 17 February 2023
Maria
MexicoThere are no comments available for this review
Stayed in February 2023
Reviewed: 8 August 2022
Francisco
United StatesThere are no comments available for this review
Stayed in August 2022
Reviewed: 20 February 2022
Jorge
MexicoThere are no comments available for this review
Stayed in February 2022
Reviewed: 12 December 2021
Larry
United StatesThere are no comments available for this review
Stayed in November 2021
Showing 1 – 19
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