Valle de Guadalupe, 22785 Valle de Guadalupe, Mexico
#12 of 66 hotels in Valle de Guadalupe
Guests' ChoiceBased on 94 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.5
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Marcos
United StatesCheck-in was online and through booking.com. I received all the information to enter the property and my room. I stayed in the glamping which is a bit rustic. Definitely a different experience for me. A big plus is that the tent has a patio in front.
Stayed in May 2024
Reviewed: 30 May 2024
Jennifer
United StatesThe shower water did not stay warm or cold so I could not wash my hair. The toilet makes a lot of noise after flushing. It is pretty bright at night and early morning so I did not have my face mask it would have been difficult.
The breakfast was good, we appreciated it. It was very clean and the couple working there are very nice.
Stayed in May 2024
Reviewed: 14 March 2024
Alan
United StatesThe shower's water temperature wasn't consistent. I had to keep adjusting, but it's fine.
Loved the location. The room and the view are magnificent. Thank you! The breakfast on the balcony overlooking the valle was delightful!
Stayed in February 2024
Reviewed: 2 March 2024
Agatha
United StatesNothing
Everything! The location is a bit remote which makes it so special. We were accommodated in the Beijing Suite which had asian deco. I loved every detail of it. The tub and the accent wall gave the room a wow factor. Julio greeted us at our arrival. He was very nice and attentive. The bed was so comfortable and it was amazing waking up to the sounds of nature around you. The view from the room is incredible with all the mountains around. I will definitely go back!
Stayed in March 2024
Reviewed: 17 January 2024
Rosa
United StatesI loved the size of the room and especially the tub! The staff was very nice and helpful.
Stayed in January 2024
Reviewed: 4 January 2024
Alfonso
United StatesNot really something to add here. Only thing is hot water was a bit confusing.
Location, cleanliness and friendly staff
Stayed in December 2023
Reviewed: 30 December 2023
N
United StatesLimited availability of Ubers in the entire town but that is not the fault of the hotel. An hour later we were able to get an Uber back to the hotel from where we dined so it’s just luck of timing. Most hotel guests will have access to a driver of some sort so it’s a non-issue.
Located within 10-15 minute drive of fun restaurants and wineries. Room was immaculate, property was beautiful, Julio and staff were so kind. Gate is locked at night with code provided for security purposes. Neighborhood feels safe and remote, despite being close to everything. Feels super authentic. What a wonderful, perfect stay. Would stay there again and will recommend to anyone visiting the area!
Stayed in December 2023
Reviewed: 20 December 2023
Melissa
United StatesBeyond their control but the surrounding areas did look neglected.
Appreciate any complimentary breakfast but it was far from traditional. Better to wake up to something and coffee than nothing.
Stayed in November 2023
Reviewed: 12 November 2023
Beksjez
United StatesThere was an issue with the hot water in our room, but everyone did what they could to address it. Thank you for following up with us about it as well.
Excellent breakfast and help staff...thank you for all you did to make our trip enjoyable. We will definitely return. Wonderful bonfire in the evening.
Stayed in October 2023
Reviewed: 26 October 2023
Torres
United StatesHoy water was iffy, rooms aren’t soundproof
Very comfortable bed, big room and lovely pool. Staff is amazing!
Stayed in October 2023
Reviewed: 10 October 2023
Martha
United StatesCould not figure out how to maintain the water in the shower at a comfortable level either was too hot or too cold no mid point, and did not know how to operate the coffee machine, other than that it was great, very clean room
It was comfortable and relaxing but most of all the way we were treated by Julio and Herminia, great people, very nice and make us feel welcome like at home, definitely will come back.
Stayed in October 2023
Reviewed: 8 October 2023
Rubi
United StatesN/A
The staff is just AMAZING!!! CONFORT THE BREAKFAST WAS DELICIOUS
Stayed in October 2023
Reviewed: 27 September 2023
Marco
United StatesWe didn’t have hot water in the shower because the boiler wasn’t working
The room, the pool, the staff
Stayed in September 2023
Reviewed: 30 July 2023
Luis
MexicoLa vista
Stayed in July 2023
Reviewed: 20 May 2023
Jessie
United Statesthere’s nothing I can say to this question because I was genuinely satisfied with my stay.
The scenery was spectacular. I truly enjoyed waking up to the mountains and vineyards. The glancing tents were both very much of comfort and I recommend staying at this property for the beautiful scenic views and the excellent customer service experience. I would love to come back and maybe swim and get a suntan. I see it could be very relaxing to lay by the pool and read a book. Also, the coffee for the go along tents was the best because I am a coffee lover and I always look forward to having a great cup of coffee in the morning.
Stayed in May 2023
Reviewed: 15 May 2023
Annette
United StatesBreakfast was good. Rooms and area are kept very clean. Owners are very friendly .
Stayed in May 2023
Reviewed: 13 May 2023
Julie
United StatesThe breakfast was nothing to look forward to and the tents were still chilly even with the heater. We asked for an extra blanket which helped. The rooms in the main building were very warm, cozy, clean and comfortable.
Clean & comfortable with nice amenities like robes & pool towels. The only thing that would improve my review is if the breakfast was more than chips, salsa, fruit and granola bars. The pool and dog safe area were very nice.
Stayed in May 2023
Reviewed: 24 April 2023
Valerio
United StatesShared bathroom had either very cold or very hot water. Took like 20 minutes trying to figure out how to fix the temp. I couldnt figure it out so settled for freezing water. Pool could use a heater as well.
Staff was awesome, Breakfast was good and so was the scenery.
Stayed in April 2023
Reviewed: 21 March 2023
Rodolfo
United Statesnice views friendly staff
Stayed in March 2023
Reviewed: 18 February 2023
Kathryn
United StatesIt can get a bit cold in the room in winter even with the heat on. A second blanket in the room would be good.
The hosts were incredibly warm and welcoming. They did everything to make me feel at home. The location is beautiful and the rooms are nicely decorated. I would definitely stay here again!
Stayed in January 2023
Reviewed: 27 January 2023
Leticia
MexicoEverything and everyone were fantastic, we really enjoyed the stay!!
Stayed in January 2023
Reviewed: 21 January 2023
Gabriela
United StatesAlmost everything was good except they need to calibrate the shower water handles the temperature would get really cold or really hot there was no middle ground
The views, the self check in and decoration were excellent.
Stayed in December 2022
Reviewed: 18 January 2023
Jonathan
United Statesmy fault, but please note the a frame room does not have a toilet/shower facility in the room.
The fire stove on the balcony was a great touch.
Stayed in January 2023
Reviewed: 11 January 2023
Aren
United StatesGood breakfast, very helpful hosts. Easy to go in and out of property. Very quiet location 24/7. It was low season fyi. Close to wineries, great amenities
Stayed in January 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content