Everything.Antoniela is the best. Thank you for everything.

Stayed in January 2024

Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.

Stayed in December 2023

If I could improve one thing, it would be sound insulation for the windows facing the inner courtyard/pool area. Depending on the other guests, it can get noisy

Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.

Stayed in December 2023

Great facilities, safe area and the staff we lovely

Stayed in October 2023

You need a car

New building, excellent accommodation, great pool, great amenities

Stayed in November 2023

The hotel is located in a gated community and on several occasions the guards had no idea what hotel we were talking about and almost wouldn’t let us in, asking for our IDs and everything. Not great.

Very well supplied kitchen and everything in the apartments were very nice. It’s easy to park and the woman who takes care of the property is extremely kind and helpful.

Stayed in October 2023

there is nothing I didn’t like!

The staff was super friendly and helpful. Valhalla was so peaceful and quiet it was also very very clean. I would definitely be staying here on my next stay in Tulum. thank

Stayed in May 2023

The surroundings are not the best, but the residency itself is nice.

Pretty much everything was perfect! Very nice rooms, service and the pool.

Stayed in February 2023

I can’t say there was something I didn’t like!

it was very clean and staff was super friendly, attentive and helpful!

Stayed in April 2023

A bit far from town/cenotes if you don’t have a car. However the accomodation offers bike rental if you’re up for the exercise.

Great modern apartments in a safe gated community. Amazing staff, very helpful and friendly! Super clean. Located between Cenotes and Tulum Centre.

Stayed in April 2023

It was just a little too far from the center of town.

The room was amazing and the pool was the best part of it all.

Stayed in April 2023

The area

Nice place, nice housekeeper, everything clean and good price.

Stayed in April 2023

the rooms are just superb, probably one of the best places I have ever stayed you have you experience it

Stayed in March 2023

N/A

Big apartment, very comfortable and relaxing stay with everything you need - fast wi-fi, A/C, hot water, laundry service available, Netflix, full kitchen, filtered water. All for a very reasonable price. The staff was also super sweet. My boyfriend and I really enjoyed our stay! Just keep in mind that the closest food/coffee place is a 15minute walk - Aroma Cafe (VERY good by the way and inexpensive), so a car or bike are highly recommended. Luckily, they have bike rentals to account for the location.

Stayed in March 2023

The location- which clearly cannot be fixed- is a little unusual about a mile from the main drag in Tulum. Walkable and full of local colour. There's a huge wealth disparity between the residential compound and the neighbourhood you walk or drive through to get to the main road where all the restaurants/shops etc are We didn't mind it as we walked everywhere and got to know some of the local people, but it wouldn't suit everyone. Despite it being low season there was no flexibility on price and the refund policy was very rigid ie no refunds!

The self catering apartment was well equipped and had a great balcony view over the road to the jungle- which was full of birds. The other side overlooked the pool area which is beautifully landscaped and exceptionally clean. Antonieta the manager of the complex was a super host and so very helpful and kind... FABULOUS... You can get food delivered from local restaurants which made a welcome change The bikes for hire there were well maintained and comfy to ride about. Great bottle shop just down the road The view from the top floor bar was lovely with spectacular sunsets and sunrises. Take mozzie spray for the evenings!

Stayed in December 2022

/

Location is calm and safe, apartment very comfortable and the pool is really good!

Stayed in February 2023

Clean, quiet, close to town but far enough to avoid the crowds and noise from parties. Antonieta, who runs the place, is the best! She makes sure everything is kept pristine and that all guests are comfortable. She is very personable and provides great tips for your your trip. Completely recommended.

Stayed in February 2023

Perfect place, amazing apartment and super nice owner/ supervisor ☺️

Stayed in January 2023

The room is big and clean. However, there is a smell of oily smoke after cooking in the room, which is not very comfortable. The location of the hotel is relatively biased. The breakfast is a bar opened by the same owner. It takes 10 minutes to drive there. They gave us a 10% discount. The taste is very good and the food is more delicate

Stayed in December 2022

Small disadvantages - lack of free tea or coffee in the apartment (you can buy coffee capsules from lady in this place but it is not cheap)

Very clean, comfortable apartment in quiet, safe neighbourhood. Convenient parking places, helpful staff. Great pool surrounded by beautiful plants. Definetly recommended!

Stayed in August 2022

Nothing

Very comfortable, clean, modern, the pool was great after a hot visit day, and our host was super nice. The hotel is on a secured neighborhood, which made us feel even more safe

Stayed in July 2022

everything was great.

everything about this place was just perfect! my group looooved the apartment and the facilities were amazing. The lady at the help desk was too sweet and kind. We would stay here again for sure!

Stayed in May 2022

- Very high standard - Clean and spacious - Comfortable beds and good air conditioning - Kitchen and amenities

Stayed in May 2022

This wasn’t a problem for us but if you don’t have a car perhaps this is not where you should stay.

The apartment was very nicely furnished and had a full kitchen. It even had a panini maker! Antoinetta, the manager is wonderful! She is very attentive and recommended that we have breakfast at Don Tomas (10% off) and it was delicious. The pool is very nice. I loved the AC and rain shower. It’s very peaceful - I admired weaver birds and their nests from the balcony

Stayed in May 2022