Camino al Otlahyo, 10, 62520 Tepoztlán, Mexico
#22 of 59 hotels in Tepoztlán
Guests' ChoiceBased on 22 hotel reviews
8.7Cleanliness
9.1
Comfort
8.9
Location
7.8
Facilities
8.7
Staff
9.2
Value for money
8.0
Free WiFi
7.3
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Showing 1 – 22
Reviewed: 3 March 2024
Andrew
United StatesN/A
Amazing views, relaxing pool area, great on-site restaurant, and very attentive staff!
Stayed in February 2024
Reviewed: 9 December 2023
Mauricio
MexicoThe shower / tub sunk in the floor of the room we stayed in was a little tricky to climb in and out of. Some sound of far off partying managed at late hours to make it´s way to the property but not so distrurbing for us.
The food served was very good. Well prepared Mexican dishes with local traditional ingredients. The drinks from the bar were also very nice. The setting is beautiful with a view of the mountains right up close which acquires a warm glow at sunset and sunrise. The gardens a very intersting and nicely laid out with many curious species of cacti, succulents and native trees and bushes. Very peaceful. The rooms in bungalow style are warm and inviting with rustic finishings and good views.
Stayed in November 2023
Reviewed: 12 October 2023
Joaquín
ColombiaShowers
Stayed in October 2023
Reviewed: 29 September 2023
Karla
Mexico-
Very friendly and attentive staff, good location and view, beautiful gardens. Jacuzzi with really hot water and nice pool. Nice with dogs. Definitely I would come back.
Stayed in August 2023
Reviewed: 26 January 2023
Jo
United KingdomThe family room had 3 double beds in the picture, but in fact had 4, which actually was very awkward as the beds at the end weren't very comfortable! And the two middle beds were pushed together, so one of us couldn't have a bedside table, even when we moved them apart enough to get in and out! The room was great though, and lovely to have so much space! I think they need new mattresses on the beds in the family room. Also the dinner menu wasn't accurate and the food was sub-standard.
The breakfast was wonderful. The guy who served us, Rodrigo was so lovely! He made our stay even more magical. The Temazcal ceremony and massages were lovely. There's a magic in Tepoztlan and the energy there was amazing. We met really lovely people while we stayed at Hotel Mistico.
Stayed in January 2023
Reviewed: 17 October 2022
Diego
MexicoHot water doesn't last very long.
Great service. Beautiful place. Good food.
Stayed in October 2022
Reviewed: 2 May 2022
Paola
United StatesI really liked everything, we got a little lost in order to find the property but everything was great!
Being closer to nature, very peacefull place far away from city noises. Fabian was great with us. the temazcal was amazing.
Stayed in April 2022
Reviewed: 16 April 2022
Mago
MexicoProbably an isolated event, but a couple of noisy nights on the main guest house next door which happened to be very close to our room…
Al of it except WAZE sending us through a horrible route.
Stayed in April 2022
Reviewed: 27 March 2022
Chrisa33_
MexicoDinner was very average. Shower a bit rubbish. A bit overpriced.
Beautiful location, great staff, pet friendly, super clean, lovely gardens.
Stayed in March 2022
Reviewed: 27 July 2021
Rafael
MexicoA bit pricy for the value. Photos of the rooms are nicer than reality.
Great service, very helpful and attentive. Excellent food and chef always willing to adapt to special requests. Great temazcal experience! Great communication during the stay via Whatsapp. Pets are welcome.
Stayed in July 2021
Reviewed: 27 December 2023
Julie
United StatesWould have liked a little more information about room service, restaurant services. When I asked, everyone was very helpful .
Beautiful gardens, lovely casitas, very responsive and pleasant staff.
Stayed in December 2023
Reviewed: 16 December 2023
Tatiana
IcelandThere are no comments available for this review
Stayed in December 2023
Reviewed: 5 November 2023
Lissette
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 28 March 2023
Ana
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 9 January 2023
Valeria
MexicoThere are no comments available for this review
Stayed in October 2022
Reviewed: 17 April 2022
Sarita
MexicoThere are no comments available for this review
Stayed in March 2022
Reviewed: 6 April 2022
Jonathan
MexicoThere are no comments available for this review
Stayed in March 2022
Reviewed: 18 March 2022
Emma
AustraliaThere are no comments available for this review
Stayed in March 2022
Reviewed: 6 November 2023
Nad
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: 18 December 2022
Jose
MexicoThere are no comments available for this review
Stayed in October 2022
Reviewed: 14 September 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in September 2022
Showing 1 – 22
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