Avenida Camarón Sábalo Zona Dorada, 82100 Mazatlán, Mexico
#6 of 87 hotels in Mazatlán
Guests' ChoiceBased on 207 hotel reviews
9.0Cleanliness
9.1
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
8.9
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 25 May 2024
Ana
United StatesIn one occasion they were quite late in delivering clean towels.
The beach is only a few steps from hotel lobby. Loved the dinner menu. Not so much the lunch menu The rooms were comfortable and clean. Location was just right. We were able to have a late check-out for an additional $1,500 MXN
Stayed in May 2024
Reviewed: 9 May 2024
Randy
United StatesNo jacuzzi or hot tub. At high tide the beachfront disappears!
Beachfront, tidy
Stayed in April 2024
Reviewed: 8 May 2024
Alejandra
United StatesExcellent location. Friendly staff. Beds and pillows are super comfortable! Highly recommend.
Stayed in May 2024
Reviewed: 12 April 2024
Wilfredo
United StatesCan get noisy but it's part of the experience. ;)
In hotel breakfast was OK. But I tried a few other local options.
Stayed in April 2024
Reviewed: 12 April 2024
Ivonne
United KingdomBooking
Stayed in April 2024
Reviewed: 11 April 2024
Margrit
United StatesBreakfast buffet was lacking
Well situated on the beach. The bed was comfortable and the shower had good pressure. Everything was clean.
Stayed in April 2024
Reviewed: 25 March 2024
Mike
United StatesWe didn't stay longer. 😔
Amazing resort with great service. The food was amazing. Amenities were 1st class. We will be back, soon.
Stayed in March 2024
Reviewed: 18 March 2024
Zhong
CanadaThe amenities (pool + gym) were fairly small, but luckily we were there when it wasn't too busy so it didn't feel crowded. The activities were the same everyday and start times were inconsistent so that was a bit difficult to plan for. The kids club was just a small room with a TV and some toys which wasn't staffed most times we went by it throughout the day. Luckily for us our kids loved being in the pool or on the beach, but if you are hoping for a real "kids club" experience you won't get it here.
The variety of food options in the buffet were great, I didn't feel bored of the food and there was always something for the kids. I love how close the beach is and that there was service on the beach.
Stayed in March 2024
Reviewed: 16 March 2024
Karine
United StatesNa
Everything was perfect
Stayed in March 2024
Reviewed: 16 March 2024
Karine
United StatesNa
Everything was amazing!!! Beautiful clean facilities! Our room with beautifulviews! Very helpful staff!
Stayed in March 2024
Reviewed: 15 March 2024
Guerrero
United StatesVery modern compared to other hotels in the area. The best part for us was the kid pool. Our kids had a lot of fun playing on the slides in the pool.
Stayed in March 2024
Reviewed: 15 March 2024
Jose
MexicoEverything
Stayed in March 2024
Reviewed: 6 February 2024
America
United StatesAlmost everything closes early
Easy to find in Zona Dorada & easy access to all parts of the hotel.
Stayed in February 2024
Reviewed: 25 January 2024
Rojas
United StatesThey had no towels in the rooms. They kept on telling us that the laundry was behind and could not keep up with towel demand therefore there were no more clean towels.
It was nice clean and new
Stayed in December 2023
Reviewed: 22 January 2024
Sylvia
United StatesToo noisy, pool music plays all day until 10:00 pm, throughout the day there are also live bands music.
Staff was very helpful
Stayed in January 2024
Reviewed: 4 September 2023
Vivian
United StatesNo problems but i ordered ice twice and they didnt bring it to my room. They should have ice dispensers in the halls
Location and pools
Stayed in September 2023
Reviewed: 28 August 2023
Rosa
MexicoUnlike breakfast, the service at lunch time was not ideal. There weren't a lot of guests in the restaurant and they still took a while to get our meals to us, which were lacking in quality. They list a fitness center as part of the amenities but be aware that it's only one treadmill, one elliptical, one recumbent bike, a dumbbell rack and a floor area, so it only manages to fit 6 guests at most.
The rooms were pristine and the beds super comfortable. The staff was incredible and attentive. Having breakfast in front of the beach was amazing! The hotel has three separate pools, one for children, one for families, and one for adults, which works out perfectly. The location of the hotel was wonderful and had restaurants and shops at a walking distance.
Stayed in August 2023
Reviewed: 16 August 2023
Mayra
United StatesBreakfast was not the the greatest but not bad either
I love that the kids water park area was next to the big pool so my kids could be playing while I was in the pool. I love the ocean view from the room and that the rooms have a modern look and everything was really cleaned
Stayed in July 2023
Reviewed: 5 August 2023
Alejandro
United StatesNothing
Everything was great even the showers
Stayed in August 2023
Reviewed: 31 July 2023
Ashley
United StatesVery clean rooms ,amazing ocean view !
Stayed in July 2023
Reviewed: 25 July 2023
Luis
United StatesNo fridge in rooms and no massage spa
Front access beach
Stayed in July 2023
Reviewed: 25 July 2023
Joselyn
United StatesThe food was definitely not worth it.
The hotel just opened its doors a few months ago so everything is new. Clean, nice, and very good location.
Stayed in July 2023
Reviewed: 18 June 2023
Lorena
United StatesNo refrigerator
the beach is really close
Stayed in June 2023
Reviewed: 13 May 2023
Kerry
United Kingdomstunning views and in redoble staff
Stayed in May 2023
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