The mattress was a bit hard for me.

Lovely and historic property. Perfect location in town. Strong Wi-Fi and air conditioning. Outstanding staff and service. Great value. I’d happily recommend this place and stay there again!

Stayed in April 2024

Was all good for us.

Very pleased with the friendliness of staff, good service, great location close to the xocalo and Robt Brady Museum (a must). Breakfast with green juice was nice in a garden setting. Highly recommend this sweet hotel.

Stayed in February 2024

Very little to dislike. Rooms a little dated, but not an issue. Everything worked well in the room.

Good, classic old hacienda style hotel. Friendly, helpful front-end staff. Good breakfast at hotel restaurant.

Stayed in February 2024

An electric kettle or coffee machine in the room for morning tea or coffee would have been much appreciated.

This boutique hotel has an excellent location. Quiet but close to eateries and transport. The room was not really big but clean and well equipped, next to a nice balcony and beautiful sit out. The bed was comfortable. The bathroom was nice with a big wardrobe,The breakfast was excellent. Served in the garden, it was more enjoyable. The staff was extremely polite and helpful. Overall, a comfortable and enjoyable stay in a Spanish style historical building.

Stayed in November 2023

Traffic is challenging. We had a private driver to get us from Mex City to Cuernavaca which was not expensive and the way to go. If you want to venture into the bigger part of the city, I recommend you consider this option or taxi. The Zocalo is hoppin day/night so if you want to get away to a quieter spot, right up the hill across from the cathedral are ~ 4 quiet restaurants - at the top of the hill is one with a view - not fancy but great food on the patio. If visiting Taxco be sure to wear comfortable shoes. If you or someone in your party has trouble walking or stairs, the square is lovely to hang out and people watch but the town in total is ALOT of walking / climbing up/down stairs.

First time to Mexico City/Cuernavaca - traveling with my adult daughter (21) so safety/convenience was our main goal. Perfect location for a 2 day stay. The waiter at attached restaurant told us great stories about the street and the property, dating back to 1600's. There is a small curio with artifacts found on the property. We landed in MX City 11:20am, drove 1.5 hrs to Cuernavaca with a private driver. The hotel is located within walking distance of historical sites, restaurants. Gorgeous room, big windows facing the street - visited in late Nov , weather allowed for open windows in the day and early evening. The room has heat and air conditioning which we used briefly and kept windows open instead. Aquatic/gym right across - enjoyable to see folks up early swimming, cathedral view and Robert Brady Museum right down the street. First day we simply walked to the Zocalo and ate while people watching, visited el Palacio de Cortez (free 1 hr before closing) Diego Rivera mural amazing - great view of the city BTW, watched a service at the cathedral up the street, shopped. Sat in the patio of the hotel next to our room and watched a storm roll in while enjoying a glass of wine from the mini-fridge. Was really a lovely day 1 for arriving 1/2 way through. Next day same private driver took us to Taxco, known for it's silver. Wow! The drive and the city are worth it, even for a few hours. Evening back in Cuernavaca we made it to the Robert Brady Museum before closing (don't miss it) then rested and walked up the street, across from the cathedral to a simple but fantastic place with a view of the city. Got caught in a massive rainstorm - the walk home was wet but a great memory!

Stayed in November 2023

Room was very dark and since it was facing the street was very noisy at night.

Breakfast is great and the staff was super friendly and helpful, location is perfect to walk around the center of the city. Beautiful property and restaurant area.

Stayed in October 2023

Fabulous charming

Stayed in October 2023

The property is a beautiful historical looking building. It felt like an oasis when returning from sightseeing. It is very quiet and peaceful. The entire staff was so friendly and accommodating.

Stayed in September 2023

Room decor could be improved though this factor did not affect our stay. Breakfast was average.

Very conveniently located near historic center of town. Staff was very friendly and accommodating. Clean room and reasonably priced including breakfast. Safe!

Stayed in August 2023

No

Good breakfast and the breakfast environment is really good. The hotel is just in the old town Cuernavaca, and is easy to walk to the center park. The staff will help you to park the car, and the location is easy to find.

Stayed in May 2023

No hooks for hanging towels or wet bathing suit. Bed not very comfortable.

Beautiful gardens. Tasty breakfast. Excellent location. Pool with stairs.

Stayed in April 2023

Wi-Fi signal very weak in room and a bit outdated and needed to get work done while I was staying here if Wi-Fi is upgraded this will be the BEST hotel in ALL of Cuernavaca!

The staff is AMAZING!!! Best customer service and hospitality I ever had in any hotel in my life!!!!

Stayed in April 2023

Villa Bonita is incredibly located, just across from the Brady Museum and around the corner from the Cathedral - so close you can see it from your room, if you're staying as we were in Girasole, our favourite room. The staff are super friendly and every helpful. I can't recommend Villa Bonita more!

Stayed in February 2023

The Wi-Fi is a bit slow, but such is probably inevitable in the area, and the hot water takes a while to get started (the norm in downtown historic building). But these are relatively minor concerns (unless one is a road warrior and needs fiber speed).

The hotel is a lovely and the staff delightful. It is a very good option, especially if price is a consideration. The breakfasts are hearty and welcoming in the patio. The room was extremely large and airy. The Robert Brady Museum is just across the street (something not to be missed in Cuernavaca in terms of taste and elegance). The bar makes the best cappuccino (and they bring it to the room)! Would definitely stay there again!

Stayed in January 2023

The water in the shower was terrible. It was either cold or very hot. No adjusting to get a comfortable temperature. We weren't able to get a long relaxing shower. The pool was dirty and covered with a tarp. The receptionist did say it was being cleaned. When we took a closer look, there was a lizard enjoying the pool and many dried leaves that had fallen from the nearby trees.

The breakfast buffet was amazing! Superb quality bakery goods on site and bombastic cafe de olla. Also, we had very little sleep on the date of travel. When we arrived at our room, the bed was so comfortable and they had a fully stocked mini fridge with a wide variety of snacks and drinks! That was at an extra cost but it was also very affordable.

Stayed in October 2022

I liked everything

beautiful property, excellent location, extremely comfortable king size and pillows! I slept in the clouds. i appreciate managements decision not to charge me for the first night because I could not come as CB planned as I was stuck in Oaxaca because of the hurricane that hit that state. Breakfast was wonderful and the restaurant area flowery and beautiful.

Stayed in June 2022

Great location! loved everything about this hotel!

Stayed in May 2022

There was nothing we did not like.

We really enjoyed our stay. The staff was extremely helpful and interactive. The room was super clean and comfortable. I can highly recommend room 2. It had a king bed and the bathroom was a great size and plenty of hot water. The shower was big. Breakfast included was fantastic and the wait staff was attentive and friendly. Overall a great stay!

Stayed in July 2021

Breakfast was excellent. Very close to the center with good restaurants.

Stayed in February 2023

No coffee was available until 8:00 a.m, and none was provided in the room. No ice was available at the property. We had to hike up to the central square for coffee and ice.

The property was fine and the location was good. The first room we were given was not very nice, but we mentioned our displeasure and got a better room.

Stayed in October 2022

Property needed a little rehab. Pool wasn't working. Bathroom needed a little updating.

Location. Historic character of the hotel.

Stayed in June 2022

The shower was either very hot or very cold. There’s a pet cat that controls the seating area near the front desk and I’m very allergic. The television remote would not turn off my first night due to batteries needing to be changed. There was a wedding there on the first day I arrived which meant you couldn’t access the grounds. Finally, for breakfast, you have to choose between juice or fruit or pay extra. I reserved for 2 people but they still made me pay. It’s overpriced for what you get.

The staff were very friendly and helpful. The location is close enough to the cathedral and the Zócalo as well as several restaurants and shopping. The grounds are lovely and clean.

Stayed in June 2021

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Stayed in February 2024

There are no comments available for this review

Stayed in January 2024